Ratings based on 235 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 7, 2016 on Hotels
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for giving us 5 stars and we are delighted to know our service and facilities helped you enjoy your stay. We look forward to welcoming you to Hong Kongo again. Best, The Park Lane Hong Kong, a Pullman Hotel
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for giving us 5 stars. We are glad our services and facilities are up to your satisfaction. Hope to see you again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for giving us your review and we are glad to know you enjoyed your stay. We look forward to welcoming you back to The Park Lane Hong Kong, a Pullman Hotel again soon. best, The Park Lane Hong Kong, a Pullman Hotel
5 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for giving 5 stars and we are glad that you enjoyed your stay. We hope to welcome you again with our 5 star facilities and services again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for your kind comment and we look forward to welcoming you to Hong Kong again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
3 out of 5
by A verified traveler

Convenient hotel

Posted Nov 26, 2016 on Hotels
Hope the cleanliness of the room can be maintain better despite the room we stayed haven not renovate.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for your comment. We are truly sorry that we disappointed you. Please be assured that your feedback is well received and actions have been taken to improve our services. We hope we would have the opportunity to welcoming you back in the future. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by A verified traveler

Great location

Posted Nov 13, 2016 on Hotels
Great hotel location
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for your comment and we are glad that you liked our location very much. We look forward to welcoming you to our hotel again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

So close to the shops.

Posted Nov 7, 2016
The Parklane is a hotel in the center of Causseway. If you are in Hong Kong for the shopping, this is where you stay. The staff is always ready to help. Although air conditioning was a bit hard to control. It was either too cold or too hot. But overall it was a pleasant stay for the family.
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
Dear Jorja, Thank you so much for giving us 5 stars and we are glad to hear that you and your family had a pleasant stay at our hotel. We hope you got some treasures in your shopping hunt. Please be assured that your comment about air-conditioner is well received by senior management and respective departments. We look forward to welcoming you to our hotel agains soon. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Posted Nov 4, 2016
Good location and the staff are friendly. It's a comfortable hotel to stay.
Comment from Hotel Management
Nov 7, 2016 by Manager, Hotel Management
Dear guest, Thank you very much for taking the time to write this review. We are glad to hear that you enjoyed our stay and liked our staff and location. We look forward to welcoming you to The Park Lane Hong Kong, a Pullman Hotel soon. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your kind review. We certainly wish we could welcome you back soon upon your next visit to Hong Kong. Best, The Park Lane Hong Kong, a Pullman Hotel