Ratings based on 226 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from n

Great hotel - not the best view however

Posted Feb 13, 2017
Great weekend stay - comfortable hotel in buzzing part of town Room view not the best - overseeing garage rooftop and blocked by neighboring buildings. I'm sure harbour view available just not for our room
Comment from Hotel Management
Feb 14, 2017 by Manager, Hotel Management
Dear Anon, Thank you very much for writing this review. We are glad you found your urban oasis amid the buzzing Causeway Bay district. Look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Close to MTR subway, shopping, grocery.

Posted Feb 2, 2017
Pros: Location
Cons: Family Room is small and has only 1 chair. Since it's a family room, expected more chairs to sit on.
Convenient location, next to a grocery, lots of restaurants & shopping places nearby, 2 blocks from MTR.
Comment from Hotel Management
Feb 6, 2017 by Manager, Hotel Management
Dear HGS, Thank you very much for your review. We are glad you liked our location and convenience. We are sorry to hear that the size of family room is not up to your expectation. Please be assured that your comment is well received and will be taken into consideration in future evaluation process. We hope you enjoyed your stay and look forward to welcoming you to Hong Kong again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
Pros: conveniently located
overall satisfactory. hard to call front desk, always busy.
Comment from Hotel Management
Jan 24, 2017 by Manager, Hotel Management
Dear valued guest, Thank you very much for your review and we are glad you liked our location. We are sorry to hear that you had difficulty trying to reach our front desk and please be assured that your comment is well received. We look forward to welcoming you to Hong Kong again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Quezon City, Philippines

Great Hotel at the Center of Causeway Bay

Posted Jan 16, 2017
Pros: The hotel is very beautiful with a nice lobby, the staff are very friendly, service was very good. The rooms very comfortable and bathrooms spacious.
Cons: It would be good if they they can lower the room rates.
Location: The location is great, MRT stations, shops and restaurants can be reached in less than 5 minutes. Victoria Park is just across the hotel.
We booked thru Expedia 3 nights 4 days stay at Parklane Hong Kong Hotel. We enjoyed our stay at this hotel, the rooms are nice with a modern design. There was a Bathtub which my kids enjoyed very much. Service was very good and the staff very friendly. Location was very convenient and you can go to restaurants, shops and MRT stations in less than 5 minutes.
Comment from Hotel Management
Jan 18, 2017 by Manager, Hotel Management
Dear Mars, Thank you very much for giving us 5 stars and taking the time to write this detailed comment. We are thrilled to know you found our hotel beautiful, staff friendly and service good. It is our pleasure to provide you and your family a comfortable stay. We look forward to welcoming you and your loved ones to our hotel for a truly unforgettable experience again. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Dec 16, 2016
Near MTR. Very busy and all high end shopping. Service very good and room was clean.
Comment from Hotel Management
Dec 19, 2016 by Manager, Hotel Management
Dear valued guest, Thank you very much for your review and we are glad you liked our location, service and room. We look forward to welcoming you with 5 star hospitality and fantastic access to the heart of Hong Kong again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016
Pros: Convenience n comfortable room.
Hotel is at heart of CWB. Excellent n safe place to explore new experiences.
Comment from Hotel Management
Dec 19, 2016 by Manager, Hotel Management
Dear valued guest, Thank you very much for your kind comment. We are glad you enjoyed our location which offered new opportunities for new, authentic travel experiences in the heart of Hong Kong. We look forward to welcoming you with world-class services and facilities at our hotel. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for your kind comment and we look forward to welcoming you to Hong Kong again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
3 out of 5
by A verified traveler

Convenient hotel

Posted Nov 26, 2016 on Hotels
Hope the cleanliness of the room can be maintain better despite the room we stayed haven not renovate.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for your comment. We are truly sorry that we disappointed you. Please be assured that your feedback is well received and actions have been taken to improve our services. We hope we would have the opportunity to welcoming you back in the future. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by A verified traveler

Great location

Posted Nov 13, 2016 on Hotels
Great hotel location
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you very much for your comment and we are glad that you liked our location very much. We look forward to welcoming you to our hotel again soon. Best, The Park Lane Hong Kong, a Pullman Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

So close to the shops.

Posted Nov 7, 2016
The Parklane is a hotel in the center of Causseway. If you are in Hong Kong for the shopping, this is where you stay. The staff is always ready to help. Although air conditioning was a bit hard to control. It was either too cold or too hot. But overall it was a pleasant stay for the family.
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
Dear Jorja, Thank you so much for giving us 5 stars and we are glad to hear that you and your family had a pleasant stay at our hotel. We hope you got some treasures in your shopping hunt. Please be assured that your comment about air-conditioner is well received by senior management and respective departments. We look forward to welcoming you to our hotel agains soon. Best, The Park Lane Hong Kong, a Pullman Hotel