Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

コーズウェイベイの便利なホテル

Posted Aug 16, 2016
Pros: どこにいくにも便利な点
Cons: 改装工事中のため時間によっては音が響いてくる(2016/8/6現在)
駅からも近く、周りにはいろいろなお店があり、食事にも困らない 道を挟んでビクトリアパークがあり、朝の体操や散歩も可能
Comment from Hotel Management
Aug 18, 2016 by Manager, Hotel Management
Dear GAO501, Thank you very much for staying in our hotel. We are glad you enjoyed the stay and we look forward to welcoming you again soon.
4 out of 5
by A verified traveler

Posted Aug 14, 2016
Great location, great breakfast, helpful concierge, fabulous lobby.
Comment from Hotel Management
Aug 18, 2016 by Manager, Hotel Management
Dear guest, Thank you very much for staying in our hotel. We are glad you enjoyed the location, breakfast and services and we look forward to welcoming you again soon.
5 out of 5
by A verified traveler from 東京

ヴィクトリアパークを見渡せる素敵なホテル

Posted May 27, 2016
Pros: 好立地
Cons: ないです。
Location: 駅近、眺望良し、コーズウェイベイのどこに行くにもアクセス良し。
スタッフはしっかり英語が喋れて、良かったです。 チェックアウト後も着替えをするのに非常に綺麗なフィットネスクラブの更衣室を貸してくれて助かりました。 コーズウェイベイの駅近くにありながら、ヴィクトリアパークの緑が窓いっぱいに広がっていて とても快適なホテルでした。また泊まりたいです。
Comment from Hotel Management
Jun 29, 2016 by Manager, Hotel Management
Thank you very much for your kind review. We look forward to welcoming you to The Park Lane Hong Kong, a Pullman Hotel agains soon.
4 out of 5
by guobin

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by Manager, Hotel Management
Thank you!
5 out of 5
by Robert

Posted May 22, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Manager, Hotel Management
Dear Robert, Thank you very much for taking the time to give this review. We look forward to welcoming you to The Park Lane Hong Kong, a Pullman Hotel soon. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by NOBUO from 東京

便利で快適なホテル

Posted May 11, 2016 on Hotels
部屋は広くて清潔な感じです。価格に見合ったかなりのレベルだと思います。近くにはスパーやそごうデパート等の商店、手ごろな各国料理店が多数あり、駅からも近くて便利です。
Comment from Hotel Management
Jul 6, 2016 by Manager, Hotel Management
Dear NOBUO, Thank you very much for your kind comments. Best, The Park Lane Hong Kong, a Pullman Hotel
4 out of 5
by Miranda

Quality of services

Posted May 9, 2016 on Hotels
Stay for family gathering, good hotel however I don't like they charge local call.
Comment from Hotel Management
Jul 7, 2016 by Manager, Hotel Management
Dear Miranda, Thank you for your comment and we are glad that you and your family enjoyed your stay at our hotel. Your feedback regarding local phone call is well received and will be taken into consideration. We look forward to welcoming you to our hotel soon. best, The Park Lane Hong Kong, a Pullman Hotel.
4 out of 5
by A verified traveler

酒店位置,地點一流!

Posted May 7, 2016 on Hotels
客房很清潔!舒適!床舖很好!早歺很豐富!酒店位置地點一流!但送行李上房比較慢。美中不足。
Comment from Hotel Management
Jul 7, 2016 by Manager, Hotel Management
亲爱的贵客, 感谢您的留言,作为雅高集团的高端品牌酒店,我们致力为您提供最好的服务和设备,让您的入住体验舒适愉快。对于您是次入住美中不足的经验,本酒店感到十分抱歉。我们十分珍惜您的宝贵意见,并已向有关部门及高层反映,同时作出调查,以提高服务质素。我们期待再次欢迎您光临香港柏宁铂尔曼酒店。 香港柏宁铂尔曼酒店客户服务经理 敬上
2 out of 5
by Yao Ching

Posted May 5, 2016 on Hotels
Bad check-in service, can't get the room on time.
Comment from Hotel Management
Jul 6, 2016 by Manager, Hotel Management
Dear guest, We regret to hear that you did not enjoy the check-in experience. Your opinion is highly appreciated and will be taken into consideration by our senior management and respective department. We hope we will have the opportunity to welcome you back again. Best, The Park Lane Hong Kong, a Pullman Hotel
5 out of 5
by Bernard from Japon

Très bon séjour..

Posted May 3, 2016 on Hotels
Mon séjour c'est très bien passer dans cette hôtel, j'espère y revenir
Comment from Hotel Management
Jul 7, 2016 by Manager, Hotel Management
Dear Bernard, Thank you very much for your kind review. As AccorHotels' only upscale brand in the city, we strike to delight you with the best services. We look forward to welcoming you to The Park Lane Hong Kong, a Pullman Hotel soon. Best, The Park Lane Hong Kong, a Pullman Hotel