photo by

Popular places to see in the area
Map Pacific Place 88 Queensway, Central Hong Kong Hong Kong 1-866-599-6674

Get an overview of this hotelContemporary boutique hotel in stylish Pacific Place

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
Multilingual staff

In the city centre

Located in Pacific Place and surrounded by high-end malls, apartments, and offices, this boutique hotel sits above the Admiralty MTR Interchange station and offers views of Victoria Harbor and Hong Kong Park.

24-hour room sevice

The Upper House offers chic restaurants and bars, 24-hour room service, complimentary wired high-speed and wireless Internet access, a 24-hour fitness centre, floor butlers, and concierge service.

Premium bedding

Expansive accommodations at The Upper House are between 730-1230 square feet, and each unit offers 400-thread-count Frette Italian sheets and down blankets, free Internet access, an electric kettle, local phone calls, and 42- inch LCD televisions with cable access. Guests can also expect modern conveniences such as an espresso maker, a stocked minibar with some free items, and private bathroom with a deep soaking tub and designer toiletries.

The Upper House

Pacific Place Hong Kong

Hotel Amenities

Hotel Amenities

The newly built Art Deco hotel is located in the upscale Pacific Place complex in Hong Kong's city centre. The centrepiece of the 49-story boutique hotel is a 10-story sculpture and water feature in the hotel atrium. Additional artworks from various Asian artists adorn common areas and guestrooms.

The property features two restaurants with one featuring a secret garden and lawn, and two bars. Private and in-room dining can be arranged. Business amenities at this city centre property include secretarial and translation services, computer rentals, complimentary wired high-speed, wireless, and dial-up Internet access. A fully-equipped fitness centre is onsite.

Additional amenities include dry cleaning/laundry service, floor butlers, concierge service, multilingual staff, and 24-hour room service. An airport shuttle and valet parking are available; surcharges apply.

  • Express check-in 
  • Bar/lounge 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 2009 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Terrace 
  • Luggage storage 
  • Airport transportation - pickup (surcharge) 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 117 
  • 24-hour fitness facilities 
  • Number of floors - 49 
  • Number of buildings/towers - 1 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Soundproofed rooms 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Refrigerator 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Electric kettle 
  • Blackout drapes/curtains 
  • HDTV 
  • Free WiFi 
  • Free dial-up Internet access 
  • Room service (24 hours) 
  • Frette Italian sheets 
  • Sleep Number by Select Comfort mattress 
  • Plasma TV 
  • Espresso maker 

Where to Eat

Café Gray Deluxe: Gourmet café located on Level 49. Features a 14-metre-long open kitchen and bar with panoramic views of the city.

Café Gray Bar: Bar and lounge with semi-private seating and a 14-metre-long bar. Serves food and drinks.

The Lawn: Restaurant in a garden on Level 6. Casual dining under the shade of an umbrella, seated on large bean bags, or on lawn.

Private Dining: Casual dining for up to 12 guests in a private dining room with harbour views.

In-room Dining: Café Gary offers in-room dining throughout the day.

Sky Lounge: Cozy lounge on Level 49 with high ceiling and large fireplace. Offers views of The Peak and Wanchai District. Serving drinks and light snack from midmorning.

Nearby Things to Do

The Upper House offers a fully-equipped gym with cardiovascular and weight training machines.

  • Free bicycles on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle fee: HKD 1200 per vehicle
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Upper House
  • Upper House Hong Kong
  • Upper House Hotel
  • Upper House Hotel Hong Kong
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review