- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
4.8 out of 5 Exceptional
300 reviews
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
Pacific Place, 88 Queensway, Central, Hong Kong
Explore the area
Pacific Place1 min walk
Hong Kong Park10 min walk
The Peak Tram11 min walk
Hong Kong (HKG-Hong Kong Intl.)39 min drive
Choose dates to view prices
Studio, View
Photos of Studio, View
Studio, View
5/5 guest room ratingMore detailsRoom amenities
- 730 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
730-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Studio 70 Harbour View
Photos of Studio 70 Harbour View
Studio 70 Harbour View
5/5 guest room ratingMore detailsRoom amenities
- 730 sq ft
- Harbor view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
730-sq-foot room with harbor views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Studio, View
Photos of Studio, View
Studio, View
5/5 guest room ratingMore detailsRoom amenities
- 840 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
840-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Studio 80 Harbour View
Photos of Studio 80 Harbour View
Studio 80 Harbour View
5/5 guest room ratingMore detailsRoom amenities
- 840 sq ft
- Harbor view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
840-sq-foot room with harbor views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite, Harbor View
Photos of Suite, Harbor View
Suite, Harbor View
More detailsRoom amenities
- 1230 sq ft
- Harbor view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
1230-sq-foot room with harbor views
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 42-inch plasma TV with pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and electric kettle
Sleep - Select Comfort bed, Frette Italian linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Hong Kong
Located in Hong Kong's Central neighborhood, The Upper House is in the city center and near a metro station. The area's natural beauty can be seen at Victoria Harbour and Hong Kong Park, while The Peak Tram and Ocean Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Happy Valley Race Course or Hong Kong Coliseum.
Visit our Hong Kong travel guideWhat's nearby
- Pacific Place - 1 min walk
- Hong Kong Park - 10 min walk
- The Peak Tram - 11 min walk
- Hong Kong Convention and Exhibition Centre - 18 min walk
- Lan Kwai Fong - 19 min walk
Getting around
- Hong Kong Admiralty Station - 8 min walk
- Hong Kong Station - 19 min walk
- Hong Kong Intl. Airport (HKG) - 39 min drive
Restaurants
- Cafe Gray Deluxe — 1 min walk
- Dim Sum Library - 1 min walk
- Lobster Bar & Grill - 2 min walk
- Classified - 6 min walk
- Lock Cha Tea House - 6 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking: HKD 800 per day
- Valet parking: HKD 800 per day
- 24-hour pick-up airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 250-300 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- 24-hour fitness center
- Free bicycle rentals
- Shopping
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Refrigerator
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
Languages spoken
- Chinese
- English
- French
- German
- Hindi
- Italian
- Korean
Business services
- Business center
- Conference space (1238 square feet)
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Frette Italian sheets
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Select Comfort bed
Bathroom
- Bathrobes
- Deep soaking bathtub
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
Entertainment
- 42-inch plasma TV
- Pay movies
Food and drink
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar (some items)
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Safe
- Separate sitting area
- Slippers
- Soundproofing
- Turndown service
Policies
Check-in
Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 880.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
- Airport shuttle fee: HKD 1200 per vehicle
- Self parking fee: HKD 800 per day
- Valet parking fee: HKD 800 per day
- Rollaway bed fee: HKD 880.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong
Frequently asked questions
Guest reviews
Overall score and ratings for The Upper House
4.8
Exceptional
300 reviews
4.9
Cleanliness
4.8
Service and Staff
4.4
Amenities
4.8
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
The Upper House has several great things that come to mind when staying at the hotel. 1) great attentive friendly staff (Jess Ma and Rhoda Chan were exceptional), unique modern tasteful clean design, great location on HK Island, excellent fit and finish to the rooms and the quality of every little thing seemed effortless but perfect.
Stayed 2 nights in Feb 2020
- Liked: Cleanliness
- Disliked: Staff & service
Food standard dropped a lot. staff is a bit green on reception. Reservation with hotel.com was disconnected. No record on reservations even with conformation number. The names reserved on the hotel.com do not show up correctly on the hotel.com confirmation. Which leads to the hotel cannot check me in and could not find the reservation and asked a lot of questions which gave me an impression that I am a low end guest and come for a bargain deal. It is not just the property management but also hotel.com responsible to make sure I am being looked after well. Your company should look into what happen and review yourself instead of just ask me to review the hotel.
Stayed 4 nights in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Awesome Stay, So Sad to Leave...
We stayed 4 nights for Christmas, and it was an amazing and pleasurable stay. The hotel staff led by Renee were amazing, and couldn't do enough for us. The personal touches and attention made our stay memorable and I would definately recommend. We can't wait to return.
Stayed 4 nights in Dec 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time
First stay at the Upper House, it was incredible.
Stayed 1 night in Dec 2019