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Get an overview of this hotelContemporary boutique hotel in stylish Pacific Place

In the city centre

Located in Pacific Place and surrounded by high-end malls, apartments, and offices, this boutique hotel sits above the Admiralty MTR Interchange station and offers views of Victoria Harbor and Hong Kong Park.

24-hour room sevice

The Upper House offers chic restaurants and bars, 24-hour room service, complimentary wired high-speed and wireless Internet access, a fitness centre, floor butlers, and concierge service.

Premium bedding

Expansive accommodations are between 730-1230 square feet, and all offer 400-thread-count Frette Italian sheets and down blankets, free Internet access and local phones calls, and 42- inch LCD televisions with cable access.

Hotel Amenities

Hotel Amenities

The newly built Art Deco hotel is located in the upscale Pacific Place complex in Hong Kong's city centre. The centrepiece of the 49-story boutique hotel is a 10-story sculpture and water feature in the hotel atrium. Additional artworks from various Asian artists adorn common areas and guestrooms.

The property features two restaurants with one featuring a secret garden and lawn, and two bars. Private and in-room dining can be arranged. Business amenities at this city centre property include secretarial and translation services, computer rentals, complimentary wired high-speed, wireless, and dial-up Internet access. A fully-equipped fitness centre is onsite.

Additional amenities include dry cleaning/laundry service, floor butlers, concierge service, multilingual staff, and 24-hour room service. An airport shuttle and valet parking are available; surcharges apply.

  • Babysitting or childcare 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 49 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Smoke-free property 
  • Total number of rooms - 117 
  • Tours/ticket assistance 
  • Year Built 2009 
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Family Friendly Amenities

  • Babysitting or childcare  
  • Free Wi-Fi  
  • Laundry facilities  
  • Microwave (on request)  
  • Refrigerator  
  • Sofa bed  
  • Soundproofed rooms  

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free dial-up Internet access 
  • Free local calls 
  • Free WiFi 
  • Frette Italian sheets 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • Microwave (on request) 
  • Minibar 
  • Pay movies 
  • Plasma TV 
  • Premium bedding 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Sleep Number by Select Comfort mattress 
  • Slippers 
  • Sofa bed 
  • Soundproofed rooms 
  • Turndown service 
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Where to Eat

Café Gray Deluxe: Gourmet café located on Level 49. Features a 14-metre-long open kitchen and bar with panoramic views of the city.

Café Gray Bar: Bar and lounge with semi-private seating and a 14-metre-long bar. Serves food and drinks.

The Lawn: Restaurant in a garden on Level 6. Casual dining under the shade of an umbrella, seated on large bean bags, or on lawn.

Private Dining: Casual dining for up to 12 guests in a private dining room with harbour views.

In-room Dining: Café Gary offers in-room dining throughout the day.

Sky Lounge: Cozy lounge on Level 49 with high ceiling and large fireplace. Offers views of The Peak and Wanchai District. Serving drinks and light snack from midmorning.

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Nearby Things to Do

The Upper House offers a fully-equipped gym with cardiovascular and weight training machines.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 17 years old stay free when using existing bedding.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: HKD 900
  • Valet parking fee: HKD 500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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