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The Upper House

Photo gallery for The Upper House

Exterior
Terrace/patio
Suite, Harbor View | Frette Italian sheets, Select Comfort beds, free minibar items
2 restaurants, breakfast served
Studio 70 Harbour View | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Overview of The Upper House

The Upper House

5.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
Map
Pacific Place, 88 Queensway, Central, Hong Kong

Explore the area

  • Popular LocationLan Kwai Fong18 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre19 min walk
  • Popular LocationVictoria Harbour2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)36 min drive

Room options

About this area

Hong Kong

The Upper House is located in Central & Western District, a neighborhood in Hong Kong, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Kowloon Bay and popular attractions include Ocean Park and Hong Kong Disneyland® Resort. Looking to enjoy an event or a game while in town? See what's happening at Happy Valley Race Course or Hong Kong Coliseum. Guests appreciate the hotel's convenience to public transportation: Arsenal Street Tram Stop is 5 minutes by foot and Cotton Tree Drive Tram Stop is 6 minutes.

What's nearby

  • The Peak Tram - 11 min walk
  • Wan Chai Road - 13 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk
  • Victoria Harbour - 2 min drive

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • Great Food Hall - 1 min walk
  • Flint Grill & Bar - 1 min walk
  • Lumi - 1 min walk
  • Salisterra - 2 min walk
  • Fish Bar & Grill 魚吧 - 1 min walk

About this property

The Upper House

5-star luxury hotel located in Central & Western District
Located close to Hong Kong Convention and Exhibition Centre, The Upper House provides a roundtrip airport shuttle, a terrace, and a shopping mall on site. Enjoy a beachfront location, garden views, and al fresco dining at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), express check-out, and a porter/bellhop
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All 117 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Frette Italian sheets, Select Comfort beds, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Separate sitting areas, refrigerators, and free infant beds

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: HKD 300–350 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,238 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 880.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 300–350 per person
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at The Upper House on Jun 24, 2023 start from $673.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self parking is available for HKD 800 per day. Valet parking is available for HKD 800 per day.

What time is check-in at The Upper House?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at The Upper House?

Check-out is at noon.

Does The Upper House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1350 per vehicle applies.

Where is The Upper House located?

Located in Central & Western District, this luxury hotel is within 1 mi (2 km) of Pacific Place and Hong Kong Convention and Exhibition Centre. Lan Kwai Fong and Victoria Harbour are also within 2 mi (3 km). Arsenal Street Tram Stop is 5 minutes by foot and Cotton Tree Drive Tram Stop is 6 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 341 out of 389 reviews" "
" "10 - Excellent 88%
Rating 8 - Good. 33 out of 389 reviews" "
" "8 - Good 8%
Rating 6 - Okay. 10 out of 389 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 3 out of 389 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 389 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Yin Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Feb 2023

8/10 Good

Lok Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Stayed 1 night in Feb 2023

10/10 Excellent

Tsun Fung

Stayed 1 night in Jul 2022

10/10 Excellent

Wai ling

Stayed 1 night in Jun 2022

10/10 Excellent

Tsz Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Hong Kong. Excellent service and room design is amazing (if you value how designer used the space). The breakfast in the morning is also superb.
Stayed 2 nights in Mar 2022

10/10 Excellent

Ka Man

Stayed 1 night in Apr 2022

10/10 Excellent

Cheok Man Andy

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Chi Lit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and enjoyable place to stay. The bathing facility is superb.
Stayed 1 night in Feb 2022

10/10 Excellent

WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, nothing to complain
Stayed 2 nights in Dec 2021