Ratings based on 244 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from delhi india

feedback

Posted Nov 2, 2017
Pros: Location and amenities
Hotel asked for security deposit of Yuan 300 per day and the same was not told to us while booking online through expedia. Tourist comes with limited and calculated money with them. You may take up with hotels not to ask security deposit if they book the hotel through expedia. This will boost image of the website.
Comment from Hotel Management
Nov 5, 2017 by Maxwell Chen, Hotel Management
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Modest choice

Posted Jul 9, 2017
Everything is well planned for business & causal travel! I like the fitness area & pool facility, the only thing i would like to improve is provide disposal bag for swimming suit or sport clothing!
Comment from Hotel Management
Jul 14, 2017 by Maxwell Chen, Hotel Management
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

nice hotel close to subway and shoppings

Posted Jul 5, 2017
Pros: location
great location nears shopping area and lots of restaurants are walking distance. Convenience location near subway station
Comment from Hotel Management
Jul 7, 2017 by Maxwell Chen, Hotel Management
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Nice hotel but nothing special

Posted May 26, 2017
Pros: It was clean and the air conditioning worked well.
Cons: Better decor with some charm
Location: A little remote from typical tourist attractions.
The hotel was clean but sterile. It had no warmth or charm. Location is such that getting to so called tourist areas - People's Square, Nanjing Road, the Bund, etc., takes a taxi or metro ride.
Comment from Hotel Management
May 27, 2017 by Maxwell, Hotel Management
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean,friendly,

Posted May 22, 2017 on Orbitz
Pros: clean
Location: near subway train,close to Honqua airport.
Easy access to train,and clean rooms,it is worth the $,I stay again if needed to be in Shanghai
Comment from Hotel Management
May 24, 2017 by Maxwell, Hotel Management
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
everything it's fine , this is my 2nd time , before 2 days ago ,
Comment from Hotel Management
May 20, 2017 by Maxwell, Hotel Management
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
5 out of 5
by sue

Posted May 15, 2017 on Hotels
My husband and I had staying at this hotel ever since it was recommanded by my brother in law whohad stayed here before and was very much enjoyed. so were we and we have changed from other hotel to choose stay here found it is most enjoyable place to stay. It offered the most decent space room plus cleanness of the room, and people are very nice especially at the exectitve 38 floor. The breakfast has quite some varieties and mostly it's nice and has privacy. The service is excellent up there and room house keeping is great, we stayed at room 3318 from May 1th up to now May 15th still we are extend our stay till the May 18th. This is the place we would choose always come back to New World whenever we bank to Shanghai, except that i found the rate is getting higher. It somtimes become not affordable for long stay.
Comment from Hotel Management
May 17, 2017
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
5 out of 5
by David

One and a half our metro ride or one hour taxi rid

Posted Apr 19, 2017 on Hotels
Outstanding property and service the restaurant is five stars maybe a little expensive but it's worth it the quality of food and the wide variety of dishes as well as the first-rate service and beautiful setting make this a first class breakfast and dinner option dinner was only ¥100 and breakfast was ¥213 I thought they were worth the money if you're willing to pay that much for food do it by all means we only negative I have I did not think the bed was comfortable. A little hard and not supportive enough of my back they could use the more expensive mattress for the cost of the room. I stayed here because it's right on the metro I thought I would not have to get off but there was one stop at gangling road that I had to get off and get on another train it was an hour and a half ride which is longer than I thought it would be the hotel is just to the right of the metro exit which is a plus what the hour and a half ride was which is longer than I thought it would be the hotel is just to the right of the metro exit which is a plus what the hour and a half ride was a real negative if you need to be in this area by all means stay at this hotel it's really five stars
Comment from Hotel Management
May 11, 2017
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
5 out of 5
by Katherine

Excellent Hotel

Posted Apr 15, 2017 on Hotels
The hotel upgraded our room to the executive floor, a very nice room...and we had a lovely afternoon tea. There didn't tell us that there is also a cocktail and dinner hour with that ticket, but the breakfast at this hotel is second to none.
Comment from Hotel Management
May 11, 2017
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.
5 out of 5
by Florence

Posted Apr 8, 2017 on Hotels
I like to stay at New World
Comment from Hotel Management
Apr 15, 2017
Thank you for choosing New World Shanghai Hotel and sharing your staying experience with us. We want to take this opportunity to appreciate your comments and suggestions, your satisfaction is always our motivation, and we will try our best to provide an excellent accommodation experience for every customer. We are sincerely looking forward to seeing you again in New World Shanghai Hotel. Best regards.