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Super convenient if need to stay close to the airport. With a lounge and well-stocked store onsite, you don’t have to leave the property of you would like to get some quality rest. Shuttle to/from airport is quite nice too. Definitely recommend.
Aloha Christine,Thank you so much for staying with us.We appreciate your feedback and hope to see your again soon.Mahalo nui loa,Airport Honolulu Hotel
Aloha Michael Jon,Thank you so much for staying with us.We appreciate your feedback and hope to see your again soon.Mahalo nui loa,Airport Honolulu Hotel
Courteous staff, from the shuttle bus operator, to the front desk and even the maintenance guy!
I highly recommend this hotel for anyone making a short stop over in Honolulu and want to be near the airport. Relatively quiet considering the area that the property is located
Shigemi
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 27, 2024
Aloha Shigemi, Thank you so much for staying with us.We appreciate your wonderful feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel
I liked how close it was to the airport. really convenient for layovers. Also, there are restaurants within walking distance. I didn't like how late the pool opens.
Marcie
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 27, 2024
Aloha Marcie,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel
Mahalo for your kind words about our front desk staff! We're thrilled to hear that they provided you with excellent service during your stay. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon!
2/10 Terrible
Sharon
Traveled with family
Mar 25, 2024
Our heating system was very loud. It sounded like squeaky/slamming doors. Kept us up all night
Sharon
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 25, 2024
We apologize for the inconvenience caused by the noisy heating system during your stay. Your comfort is important to us, and we'll make sure to address this issue promptly to ensure a more peaceful experience for our guests in the future.
We're glad to hear that you found our hotel convenient. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your feedback!
4/10 Poor
Jarrod
Mar 24, 2024
Liked: Staff & service
Disliked: Cleanliness
Jarrod
Stayed 1 night in Mar 2024
Response from Kanchana on Mar 26, 2024
Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for much-improved experience in the future.
Friendliness of staff and ease of getting in for the two of us only needing a one-night stay and working off a long layover for Hawaiian airlines. Loved the gal (Sweetie?) at the little store and the bartender. Wish that there had been a bit more variety for a supper after getting off the plane late. Overall, a really nice stay.
Robert P
Stayed 1 night in Mar 2024
Response from Kanchana on Mar 24, 2024
Thank you for staying with us and sharing your positive feedback! We love your kind words regarding our staff. Hope to welcome you back again!
I love this location I was in the middle of the hustle and bustle away from downtown and into other cities, so was easy to get to wherever I need to go from the middle of everything the only thing that was a bummer is the dining area wasn’t open since it was closed due back in Covid days would’ve been nice coming back and just have dinner at the place before going into bed with a nightcap other than that everything was perfect
Kook
Stayed 4 nights in Mar 2024
Response from Kanchana on Mar 23, 2024
Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed our convenient location. We understand the importance of having dining options available for our guests and we apologize for any inconvenience cause by it due to some restrictions. Your feedback is valuable to us and we hope to welcome you back in the future.
This hotel is a great option close to the airport. Check in was very efficient and fast, minimal wait even though there were quite a few people in line when we arrived. The shuttle is very convenient if you don’t want to rent a car. The room was clean and quiet.
We would stay there again when traveling through Honolulu.
Ana
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 23, 2024
Thank you for sharing your positive experience! We're delighted to hear that you found our hotel to be a convenient and comfortable option for your stay near the airport. It's great to know that you appreciated our efficient check-in process, convenient shuttle service, and clean, quiet rooms. We look forward to welcoming you back on your next trip through Honolulu! If you have any further feedback or requests, please don't hesitate to let us know.
Thank you for your positive feedback! We're glad you had a great experience during your stay. If you have any further comments or if there's anything else we can assist you with, please let us know. We look forward to welcoming you back in the future!
Mahalo for staying with us. We appreciate your feedback!
6/10 Okay
Jose, Miami
Traveled with family and small children
Mar 21, 2024
Disliked: Cleanliness, staff & service, amenities
Is ok for a short stay close to the airport, yet is over price and the staff is not friendly. The chargers for parking as exorbitant.
Jose
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 23, 2024
Thank you for sharing your experience. We're glad to hear that you found the hotel suitable for a short stay close to the airport. However, we apologize if you felt that the pricing was not justified and if you encountered any issues with the staff. We'll work on improving our services and addressing the issues you've mentioned.
8/10 Good
Jacqueline, Chicago
Mar 21, 2024
Liked: Cleanliness, staff & service
This property is very handy for the airport
Jacqueline
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 22, 2024
Aloha Jacqueline,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel
8/10 Good
Mildred C
Traveled with partner
Mar 21, 2024
Our room was clean. The elevator had a very strong scent of air freshener or perfume that was not so sweet smelling.
Staff were efficient and personable
Mildred C
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 22, 2024
Aloha Mildred C,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel
I liked that most things I needs were nearby. I would have liked to see a real supermarket around the area though. The mini shops really didn’t have much to offer. The minimart in the hotel was stocked and had most of what I needed . I liked that they had sandwiches and fruits, more of the prepped meals was nice.
Katherine
Stayed 6 nights in Mar 2024
Response from Guest Services on Mar 20, 2024
Thank you for sharing your feedback! We're glad to hear that you found the nearby amenities convenient and that our in-house mini mart met your needs. We'll certainly consider your suggestion for a real supermarket in the area for future improvements. If you have any further suggestions or requests, please feel free to let us know. We hope to welcome you back again soon!
Easy access to airport with a convenient shuttle.
Friendly desk staff.
Sherry
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 20, 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!
10/10 Excellent
Guy
Traveled with family and small children
Mar 19, 2024
Liked: Cleanliness, staff & service, amenities
Can walk to airport if you like. Or they do have a very crowded shuttle van. Walk was faster for us
Guy
Stayed 1 night in Jan 2024
Response from Kanchana on Mar 20, 2024
Thank you for taking the time to share our feedback. We hope to welcome you soon.
The property is old but clean and has all the facilities for a traveller, guest laundry, mivrowave, refrigerstor, close walking distance to restaurants and The Bus stops right outside to get to Waiikiki Beach
cynthia
Stayed 3 nights in Mar 2024
Response from Suzanne on Mar 19, 2024
Aloha Cynthia, Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel
Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!
Aloha Michel,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon. Mahalo Nui Loa,Airport Honolulu Hotel
4/10 Poor
Heather
Mar 18, 2024
Disliked: Cleanliness
Heather
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 19, 2024
Aloha Heather, Thank you so much for staying with us.We appreciate your feedback and our sincerest apologies if we were not meeting your expectation.Hope we have another opportunity to welcome you back.Mahalo Nui Loa,Airport Honolulu Hotel
6/10 Okay
Steven
Traveled with family
Mar 17, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Old and run down
Expensive parking fee
Outside traffic was very noisy
Restaurant food was terrible
Steven
Stayed 1 night in Mar 2024
Response from Kanchana on Mar 17, 2024
Thank you for provide your feedback regarding your stay. We apologize for any inconvenience as we are working on our future improvement. Hope to have the opportunity to welcome you back on your next visit. Aloha!
8/10 Good
Edward
Business traveler
Mar 17, 2024
Liked: Staff & service, amenities
Staff was great - prices were very high for quality of the facilities. Bed was uncomfortable.
Edward
Stayed 2 nights in Mar 2024
Response from Kanchana on Mar 17, 2024
Mahalo Edward for your visit, we appreciate your feedback and hope to welcome you back again.
8/10 Good
Jennifer
Traveled with family
Mar 17, 2024
Liked: Cleanliness, staff & service, amenities
Ppl extremely friendly and helpful. Hotel is clean but dated. Needs updating.
Jennifer
Stayed 1 night in Mar 2024
Response from Kanchana on Mar 17, 2024
Thank you for staying with us. We hope to have the opportunity to serve you better on your next visit.
Aloha Edward,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon. Mahalo Nui Loa,Airport Honolulu Hotel
6/10 Okay
Kahaunaniokalani
Business traveler, Traveled with partner
Mar 17, 2024
Liked: Staff & service
Disliked: Amenities
Room was decent and clean. Random people hanging out by back row of rooms.
Kahaunaniokalani
Stayed 1 night in Feb 2024
Response from Kanchana on Mar 17, 2024
Thank you for providing your positive feedback. We hope to see you again soon.
8/10 Good
Mark
Traveled with family
Mar 16, 2024
Liked: Cleanliness, staff & service
Close to the airport. Friendly staff.
Mark
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 17, 2024
We're glad to hear that you found our hotel conveniently located and that you had a positive interaction with our staff. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back in the future!
front desk this day, looks like were not welcome in the hotel, the refrigerator was so bad even the smell
Maritess
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 14, 2024
Aloha Maritess, Thank you so much for staying with us.We appreciate your feedback and our sincerest apologies for your guest experience. Your concern have been shared with our respected team for action.Hope we have another opportunity to welcome you back.Mahalo Nui Loa,Airport Honolulu Hotel
Aloha VIRGIE Ululani, Thank you so much for staying with us.We appreciate your 5 out of 5 review and hope to see you again soon.Mahalo Nui Loa,Airport Honolulu Hotel
6/10 Okay
Suzette
Mar 12, 2024
Liked: Cleanliness
Not bad
Suzette
Stayed 1 night in Mar 2024
Response from Suzanne on Mar 13, 2024
Aloha Suzette, Thank you so much for staying with us.We appreciate your feedback and hope to see you again on your next visit.Mahalo Nui Loa,Airport Honolulu Hotel
8/10 Good
Joseph, Paris
Traveled with partner
Mar 12, 2024
Liked: Cleanliness
The best thing about this hotel property is its affordability and proximity to airport. Staff could improve eye contact and presence with guests as well as communications. Hotel shuttle service leaves a lot to be desired in terms of walking distance to pick up and dependability of drivers. The hotel has an excellent gift shop and several laundromat’s within the building.
Joseph
Stayed 3 nights in Mar 2024
Response from Kanchana on Mar 26, 2024
Thank you for taking the time to provide your feedback regarding your recent stay. We appreciate your constructive feedback regarding the areas of improvement. It's great to hear that you enjoyed our gift shop and other area. Mahalo for sharing your thoughts, we hope to welcome you back in the future.
The staff were very hospitable and did their best to meet our needs 😊
Katherine
Stayed 4 nights in Mar 2024
Response from Kanchana on Mar 10, 2024
Thank you for taking the time to share you positive feedback regarding our staff. We're happy to hear that we had met your overall experienced. Hope to welcome you back again in the future.