The staff at Best Western are very friendly and the rooms are clean.
The night prior to my arriving at Best Western (which is closer to the airport), I spent the night at a four star hotel in Waikiki. The room was not vacuumed or cleaned. There were used towels on the bed and it did not have a blanket. I was highly disappointed because although I reserved the pricey room weeks in advance and arrived at a later time (5:00 p.m.), it was dirty. I had to call the manager and request a room change. After about 30 minutes I was finally switched.
When I arrived at Best Western the following day, the staff there were friendly, professional and welcoming.
When I got into my room it was totally clean, fully stocked with towels, clean bedding and blanket, as well as coffee and tea. I also liked that Best Western had a complimentary breakfast! The 4 star hotel I stayed in the night before did not even offer that. Thank you Best Western for a wonderful stay! Even though the hotel is in an industrial area you don't really notice it. The main reason I opted to stay at Best Western was for the convenience of being closer to the airport prior to my departure. I should have just stayed at Best Western for both nights on Oahu....it certainly would have saved me some money rather than paying for a costly hotel in Waikiki which offered extremely poor service!