The view at this property is stunning.
When we arrived, the concierge checked us in, offered a welcome beverage and shared that they had downgraded our room. To make up for it, they waived the hotel fees roughly $35/day. My husband and I would have preferred a phone call in advance to share that our preferred room was not available which was kind of frustrating.
Otherwise, the front desk greets you every time you enter the lobby. They have chairs and towels for the beach. The beach on site is pretty small, but Waikiki is a 15 minute walk. There are plenty of places nearby to walk and enjoy including the zoo, aquarium and restaurants. On site laundry is free and was much appreciated!