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Chatherged twice for 1 night. The front desk clerk would not refund my money have to wait 3 days until the bank refund. Although it was the hotel mistake should have refunded right away. Front desk would not call the manager.to have resolved
Nice, clean and quiet. But there was an unmentioned fee are check-in. The hotel added $25 "for my convenience". I had to pay immediately with the promise of a refund in 10 to 15 business days. The fee is some I could say, "Just add it to my room". No choice and the cost to my credit card is mine ...
Very reasonable room rate. Room was a suite and very roomy, Very convenient. Super friendly staff.
We made a trip to Birmingham to shop for Christmas. This hotel was conveniently located close to the Galleria and surrounding shops/restaurants. Great price compared to other hotels in the area. Love the spacious King size room with the large couch and sitting area. The big screen tv was great for ...
From check in to reception party to breakfast all staff were great. We checked in after a football game, all staff were nice, friendly and helpful (even though their team lost). Room was nice and comfortable, quiet and clean. Breakfast was extensive and tasty. Overall, I would definitely stay ...
One of the best hotels ever in this price category. Suite with full kitchen for the price unbelievable. Great staff.
Stayed for conference. Nice hotel. Snow storm caused staffing issues at restaurants one night but the staff that did show up for work provided excellent service.
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