Ratings based on 481 Verified Reviews

3.4 out of 5
66% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from monroe ga

get a new desk clerk and clean the room better

Posted Aug 17, 2017
Pros: only the before we got there was the price.
Cons: new front desk clerk
the front desk clerk complained to me about having to be at work rather than get me checked in to the room.(5 minutes)If you don't want to work then go home.When i found urine on the bathroom floor i went to complain and maybe get another room but was told by the same clerk for an additional $25. i could get another room.I told her for another $25.we could have and should have stayed at the Fairfield right down the road.We will not be staying here again.However we had already booked and paid for the room.But we do come to Birmingham a few times a year but will not stay at this Days Inn again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Outside looks a little ugly but inside is nice

Posted Jul 15, 2017
Outside looks a little ugly but inside is nice with clean rooms
Comment from Hotel Management
Jul 29, 2017 by b, Hotel Management
Thank you for choosing to stay with us and leaving us with some feedback. Our team works very hard to make sure that all of our guests feel welcome and comfortable during their stay with us. Thank you once again for choosing to stay with us and we look forward to seeing you the near future.
2 out of 5
by A verified traveler

Nice Location, Disappointing Rooms

Posted Jun 26, 2017
The refrigerator in my room was leaking, so the carpet was wet. There were holes in the curtains. The air conditioning was so loud when it came on and ran that it sounded like a train coming through the room. The walls are very thin, so you can hear your neighbors and outside noise. The staff was very friendly, but the hotel charges $10 for early check-in.
Comment from Hotel Management
Jul 7, 2017 by Wyndy A, Hotel Management
Thank you and you concerns have been addressed. Thanks
3 out of 5
by Vicki

review

Posted May 22, 2017 on Hotels
It was a good nights sleep and good breakfast.
Comment from Hotel Management
May 27, 2017 by Bridgette, Hotel Management
Thank you for taking the time to leave us with a great review. We strive to make sure our guests are our first priority. Hope to see you soon!! Wyndy A.
1 out of 5
by Annette

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 27, 2017 by Bridgette, Hotel Management
Thank you
5 out of 5
by A verified traveler

Great stay

Posted May 19, 2017 on Hotels
It was great Friendly staff GREAT HOUSEKEEPING. Carpet needs replaced old and worn but the CLEANLINESS OF THE ROOM WAS EXCELLENT.
Comment from Hotel Management
May 22, 2017 by Bridgette, Hotel Management
Thank you for choosing to stay with us here and the Days Inn Galleria, and also for taking the time out and leaving us with an awesome review. It is always a pleasure to be able to share feedback like yours with our entire team. Having a clean and comfortable room to check into is paramount when staying with us. Our team recognizes this and it is our number one priority. We look forward to having you stay with us the next time you are visiting Birmingham.
2 out of 5
by James

Did not get a recept for stay

Posted May 14, 2017 on Hotels
Y'all have not given me a recept for my stay
Comment from Hotel Management
May 19, 2017 by Bridgette, Hotel Management
I'm sorry you not getting your receipt for your stay. If you will provide us with an e-mail address I will be happy to provide one for your stay. Look forward to hearing from you soon. Thanks, Wyndy A.
4 out of 5
by ROY

Issues

Posted May 14, 2017 on Hotels
Cost and location was good. Some problems, not with check in, but with room. Clean, but water was off and we were not informed at check in and some lights were not plugged in (???). But, other than these issues, the stay was OK. The breakfast buffet was OK at best, needs some attention or upgrade. Would consider again, but would shop first......
Comment from Hotel Management
May 15, 2017 by Bridgette, Hotel Management
Thank you for choosing to stay with us here at the Days Inn Galleria, and also for taking the time out to leave us with your feedback. Getting feedback from our guests is the best way to gauge how we are doing. I would like to apologize for the water being off, we are under renovations. Thank you for choosing to stay with us during your trip and we look forward to having you as one of our guests during your future travels.
2 out of 5
by A verified traveler

Posted May 12, 2017
I'm fairly certain I saw a cockroach climbing up the wall in the middle of the day...
Comment from Hotel Management
May 15, 2017 by Wyndy A., Hotel Management
Thank you so much for taking the time to let us know about your experience. On behalf of the staff, I would like to apologize for any inconvenience you encountered during your stay. I hope that you will visit us again and give us another opportunity to provide you with superior service. Thank you again for taking the time to let us know about your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel. Very unexpected for the price.

Posted May 6, 2017
Location: Right by the Galleria Mall and a lot of places to eat.
This was a very nice hotel and an excellent area. The staff was nice and the breakfast was filling. Most hotel breakfasts are very small, but this one wasn't. The bed/mattress felt great!
Comment from Hotel Management
May 11, 2017 by Wyndya, Hotel Management
Thank you for choosing to stay with us here and the Days Inn Galleria, and also for taking the time out and leaving us with an awesome review. It is always a pleasure to be able to share feedback like yours with our entire team. Having a clean and comfortable room to check into is paramount when staying with us. Our team recognizes this and it is our number one priority. We look forward to having you stay with us the next time you are visiting Birmingham.