Ratings based on 402 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Good locationPosted Jan 15, 2018
Very friendly staff throughout hotel. Breakfast team needs to smile.
for Familiesby A verified traveler from Kingsport, TN
Nice hotel . . . but noisy room!Posted Dec 16, 2017
Pros: Free hot breakfast; free parking; good-sized rooms (we had a 2-room suite with a King and two (2) Queen-size beds. Friendly staff.
Cons: Could use some more sound insulation between rooms. Room furnishings could stand updating a bit.
Location: Hoover, Alabama. Galleria Mall about 2-1/2 to 3 miles away. It has lots of shops/restaurants.
This is a nice, 3-star level hotel in a good location. The staff was very pleasant and the check-in went quite smoothly. Our room was on the top floor and in the back corner of the hotel. The room furnishings were older, but in good condition, and the room was clean. My only complaint involves not the hotel nor the staff, but the noise from the room next to us. There much have been quite a party going on because we heard loud conversation, laughing, thumping around, etc. up until about 2:00 AM - all of which resulted in my wife not getting much sleep. Good breakfast; free parking and WiFi; overall a good hotel. Would give it 3-1/2 stars overall due to the noise; otherwise, I'd give it 4 stars.
Posted Oct 9, 2017 on Hotels
Little get awayPosted Oct 9, 2017 on Hotels
Wonderful stay . Breakfast was really good. Family friendly, close to shopping and restaurants.
Really nice hotelPosted Oct 2, 2017 on Hotels
Terrific property; nice that it is a little away from all the hubbub. Spacious, clean rooms...we will be back.
Very Good StayPosted Oct 2, 2017 on Hotels
All of the staff were very friendly and helpful. The room was clean and very comfortable.
Posted Oct 2, 2017 on Hotels
by Marti K
Posted Sep 29, 2017 on Hotels
by William D.
Posted Sep 21, 2017 on Hotels
Great hotelPosted Sep 18, 2017 on Hotels
I would go back to this hotel. Had everything I needed.