Ratings based on 402 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 15, 2018
Very friendly staff throughout hotel. Breakfast team needs to smile.
3 out of 5
Recommended
for Families
by A verified traveler from Kingsport, TN

Nice hotel . . . but noisy room!

Posted Dec 16, 2017
Pros: Free hot breakfast; free parking; good-sized rooms (we had a 2-room suite with a King and two (2) Queen-size beds. Friendly staff.
Cons: Could use some more sound insulation between rooms. Room furnishings could stand updating a bit.
Location: Hoover, Alabama. Galleria Mall about 2-1/2 to 3 miles away. It has lots of shops/restaurants.
This is a nice, 3-star level hotel in a good location. The staff was very pleasant and the check-in went quite smoothly. Our room was on the top floor and in the back corner of the hotel. The room furnishings were older, but in good condition, and the room was clean. My only complaint involves not the hotel nor the staff, but the noise from the room next to us. There much have been quite a party going on because we heard loud conversation, laughing, thumping around, etc. up until about 2:00 AM - all of which resulted in my wife not getting much sleep. Good breakfast; free parking and WiFi; overall a good hotel. Would give it 3-1/2 stars overall due to the noise; otherwise, I'd give it 4 stars.
5 out of 5
by Marvin

This traveler left a rating score only Posted Oct 9, 2017 on Hotels
5 out of 5
by Terri

Little get away

Posted Oct 9, 2017 on Hotels
Wonderful stay . Breakfast was really good. Family friendly, close to shopping and restaurants.
5 out of 5
by Robert

Really nice hotel

Posted Oct 2, 2017 on Hotels
Terrific property; nice that it is a little away from all the hubbub. Spacious, clean rooms...we will be back.
5 out of 5
by Ray

Very Good Stay

Posted Oct 2, 2017 on Hotels
All of the staff were very friendly and helpful. The room was clean and very comfortable.
5 out of 5
by Kathy

This traveler left a rating score only Posted Oct 2, 2017 on Hotels
5 out of 5
by Marti K

This traveler left a rating score only Posted Sep 29, 2017 on Hotels
5 out of 5
by William D.

This traveler left a rating score only Posted Sep 21, 2017 on Hotels
5 out of 5
by Janet

Great hotel

Posted Sep 18, 2017 on Hotels
I would go back to this hotel. Had everything I needed.