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Reviews of Hampton Inn & Suites Hope

2.5 out of 5
Hampton Inn & Suites Hope
2700 N Hervey St, Hope, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 513 out of 664 reviews" "
Rating 8 - Good. 118 out of 664 reviews" "
Rating 6 - Okay. 15 out of 664 reviews" "
Rating 4 - Poor. 10 out of 664 reviews" "
Rating 2 - Terrible. 8 out of 664 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

A-Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 2 nights in Apr 2024
Response from Bruce Bailey - General Manager on Apr 15, 2024
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Shanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean
Response from Bruce Bailey - General Manager on Apr 2, 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

2/10 Terrible

Erica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible experience with maintenance attempting to enter room, do not recommend.
Stayed 2 nights in Mar 2024
Response from Bruce Bailey - General Manager on Mar 19, 2024
Thank you so much for taking a moment to review your stay at the Hampton Inn & Suites Hope, AR. I am very sorry to hear that you didn't enjoy our services and our fantastic location! Again, thank you for your feedback.

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bruce Bailey - General Manager on Mar 19, 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in Mar 2024
Response from Bruce Bailey - General Manager on Mar 4, 2024
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Magdaleno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great ,friendly and professional, great smiles
Stayed 1 night in Mar 2024
Response from Bruce Bailey - General Manager on Mar 4, 2024
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

La'Toya

Stayed 1 night in Feb 2024
Response from Bruce Bailey - General Manager on Mar 20, 2024
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Johnny W.

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Bruce Bailey - General Manager on Mar 4, 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us once again.

10/10 Excellent

Shanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on Feb 7, 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

8/10 Good

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bruce Bailey - General Manager on Jan 25, 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on Jan 10, 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Very quiet.
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on Feb 7, 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Helene

Stayed 3 nights in Dec 2023
Response from Bruce Bailey - General Manager on Jan 1, 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Nicador

Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on Jan 1, 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Lori

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on Dec 19, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

A. T.

Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on Jan 10, 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Older facilities but great staff.
Stayed 1 night in Nov 2023
Response from Bruce Bailey -General Manager on Nov 30, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bruce Bailey - General Manager on Nov 20, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Bruce Bailey - General Manager on Nov 20, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2023
Response from Bruce Bailey - General Manager on Nov 20, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Nov 9, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Nov 1, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Oct 27, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! We had a short stay but everyone was great.
Stayed 1 night in Oct 2023
Response from Bruce Bailey-General Manager on Oct 27, 2023
I appreciate you taking the time to respond to our survey. We are glad to hear you enjoyed your stay with us! We take pride in making sure all of our guests have a clean, comfortable place to rest after their travels, and feedback like yours is invaluable! I will certainly share your thoughts with my staff, and we hope you will visit us again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Oct 27, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed for my younger sisters funeral…
Stayed 2 nights in Oct 2023
Response from Bruce Bailey - General Manager on Oct 23, 2023
Thanks for staying with us. We greatly appreciate your feedback. So sorry for your loss and hope that your next stay will be under better circumstances.

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that runs the breakfast is wonderful.
Stayed 2 nights in Oct 2023
Response from Bruce Bailey - General Manager on Oct 23, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

ANN MARGARET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Breakfast was good.
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Oct 23, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean
Stayed 2 nights in Oct 2023
Response from Bruce Bailey - General Manager on Oct 19, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

George

Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Nov 8, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Jack

Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on Nov 1, 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

2/10 Terrible

Rhonda

Stayed 4 nights in Oct 2023
Response from Bruce Bailey - General Manager on Oct 9, 2023
Thanks for staying with us. We greatly appreciate your rating!

2/10 Terrible

Rhonda

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff including the manager was extremely unprofessional and rude
Stayed 5 nights in Oct 2023
Response from Bruce Bailey - General Manager on Oct 9, 2023
Thanks for staying with us. We greatly appreciate your feedback!

2/10 Terrible

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Bruce Bailey - General Manager on Oct 3, 2023
Thanks for staying with us. We greatly appreciate your rating, and look forward to your stay with us again!

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is the finest hotel I have stayed in ever before! I travel quite a bit and this facility will be my go to stop!
Stayed 1 night in Sep 2023
Response from Bruce Bailey - General Manager on Oct 3, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Bruce Bailey - General Manager on Oct 3, 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone at this hotel was great! The only thing that I think would be up for improvement would be the caulk around the tub in the room we had needed to be bleached in a couple spots. I’m really picky about bathrooms and there were a couple spots around the tub that were mildewed.
Stayed 1 night in Sep 2023
Response from Bruce Bailey - General Manager on Sep 28, 2023
Thanks for staying with us. We greatly appreciate your feedback and will look into the issues stated. We look forward to your stay with us again!

8/10 Good

Ralph

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding facility. Absolutely beautiful. Having stayed in many hotels, this was the best! HOWEVER, I was very disappointed that even though my ministry (my company) rented 2 rooms for 4 nights (spending over $1,000 with the hotel), management would not give me 4 hours of extra time in one of those rooms the day of check out.
Stayed 4 nights in Sep 2023
Response from Bruce Bailey - General Manager on Sep 22, 2023
Thank you for taking the time to review our property. We greatly appreciate our guests and what they have to say, matters to us. What's exciting is that you mentioned some of the particulars that we focus on most in order to maintain positive guest experiences. It is nice to see it in writing that our efforts are noticed. Ultimately, we must thank you for choosing to stay at our property. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bruce Bailey - General Manager on Sep 19, 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Bruce Bailey - General Manager on Aug 27, 2023
Thanks for staying with us. We greatly appreciate your outstanding rating! We look forward to your stay with us again.

8/10 Good

Johan, Quebec City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Perfect for a one night stop.
Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on Aug 21, 2023
Thanks for staying with us. We greatly appreciate your feedback! We look forward to your stay with us again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on Aug 21, 2023
Thanks for staying with us. We greatly appreciate your rating! We look forward to your stay with us again.

10/10 Excellent

Dmitrii, Brooklyn

Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on Sep 7, 2023
Thanks for staying with us. We greatly appreciate your rating!

8/10 Good

Virginia

Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on Sep 7, 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Jason

Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on Sep 7, 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Shelton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing
Stayed 2 nights in Jul 2023
Response from Bruce Bailey - General Manager on Sep 7, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 1 night in Jul 2023
Response from Bruce Bailey - General Manager on Jul 26, 2023
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Michael

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Lots of parking, quick check in, professional staff, rooms are clean and recently renovated.
Stayed 1 night in Jul 2023
Response from Bruce Bailey - General Manager on Jul 24, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

katrina

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the front desk people were very friendly and efficient:)
Stayed 1 night in Jul 2023
Response from Bruce Bailey - General Manager on Jul 20, 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! The employees were polite, professional, and was able to answer any questions that I asked. The hotel and my room was very clean. Morning breakfasts were fantastic! I would recommend that customers consider this hotel as their first choice. Thanks!
Stayed 2 nights in Jul 2023
Response from Bruce Bailey - General Manager on Jul 16, 2023
Thank you for taking the time to complete our survey - We love hearing from our guests! This is the kind of review that keeps our team working hard and going the extra mile. Thank you for staying with us, and we are very excited to hear about your wonderful experience at our hotel. Reviews like yours are the benchmark for the type of experience we wish for all our guests! We look forward to seeing you the next time your travels bring you back to Hope.