Ratings based on 216 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from leland, nc
Nice hotelPosted Aug 1, 2016
Great experience, clean rooms and friendly staff. Will be staying again.
by A verified traveler
Posted Jul 17, 2016
Nice clean hotel the breakfast was pretty good and the room was very spacious
by A verified traveler
Posted May 20, 2016 on Hotels
Posted May 19, 2016 on Hotels
by Tiffany from Atlanta, GA
Front desk agent with attitude!!!Posted May 2, 2016 on Hotels
Called to see if it was possible to check in early and the front desk agent had an attitude big time! April 30 at 10:48 am. Stop by when we got to town to see if we could check in early...she still had an attitude!! April 30 11:48 am..They did call to tell us our room was ready (different lady) very nice! When we did arrive to check in the night girl was very nice with great customer service.
by Aaron from New City
It's Not rightPosted May 1, 2016 on Hotels
My wife and me were visiting family in NC. I feel disrespected by Holiday Inn Express Hotel & Suites Hope Mills, because the hotel workers offered the most expensive room, saying they don't have anything else available (meanwhile we did reservation online at the same time with much cheaper cost), and didn't give me Military discount which I'm entitled to have after serving our country for many year, have all rights for that, saying they DO NOT have it. In the lobby of hotel they have all Military/Amry attributes. It's not right at all.
by Laurie from New Jersey
Posted Apr 11, 2016 on Hotels
Comfortable, online reasonable rate, staff was nice, area wasn't the greatest, room was ok.
by Carl from Pittsburgh
Ok hotelPosted Apr 8, 2016 on Hotels
On my last night I felt sick in my room and tried to call front desk. Both phones in my room were dead. I could not call out except through cell phone. I am 60 years old. Very dangerous
by Sylvia from Fayetteville, North Carolina
BlessedPosted Mar 29, 2016 on Hotels
Excellent stay!!! We absolutely love this hotel.
by A verified traveler from south carolina
Nice quiet, and cleanPosted Feb 25, 2016
My overall experience with this hotel is a very good. Enjoyed the breakfast and the staff location was on point with my current location I was visiting. Very accessible.