Ratings based on 241 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Cleveland, Ohio

Good location close to Fort Lee.

Posted Aug 19, 2017
Here for graduation at Fort Lee army camp made this a great location only 5-10 minutes away. Negatives were the pillows on bed smelled terribly, the air conditioning was iffy, the ironing board barely stood up, and 1am loud talkers in hallway. For the money, freshness was expected. One nite stay made it tolerable.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Clean, updated room.

Posted Aug 17, 2017
Hotel seemed new. Everything in good condition. The rooms are a good size.
Comment from Hotel Management
Aug 21, 2017 by Manager, Hotel Management
It is our primary ambition to provide all our valued guest the best lodging experience. We are very happy that we have succeeded in giving you an exceptional experience. We are all excited to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Summerville, SC

Excellent close to everything

Posted Jul 4, 2017
Clean in every area of hotel, everyone was friendly,breakfast was great!
Comment from Hotel Management
Jul 9, 2017 by Manager, Hotel Management
We are so pleased to hear that you enjoyed your stay and found our location good and convenient to you.We are most happy to hear from you that we were able to give you an excellent experience and that most of our services and accommodation did lived to your expectation. Once again thank you for your five star rating,we look forward to serving you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Overnight stay

Posted Jul 3, 2017
The hotel was nice and room overall clean. The cleaning staff must not have looked in the fridge because there was milk left in there. Bed was comfortable.
Comment from Hotel Management
Jul 9, 2017 by Manager, Hotel Management
Thank you so much for your kind review. I'm happy to read that you'd an enjoyable stay here at Best Western Plus Hopewell. I apologize however for the oversight on the left over food in the refrigerator from previous guests. Your feedback will be shared with our team, we will ensure every room is well kept moving forward. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Estill Springs, TN

Convenient to Fort Lee

Posted Jun 29, 2017
Maria at the front desk was so friendly! After a long drive she got me checked in and to my room quickly! My only complaint is the breakfast was not good. I arrived shortly after it started and was very disappointed. Eggs were dry, sausage appeared to be old and no syrup at waffle station! I managed to find something to eat and went on about my day. This hotel is nice and quiet, very clean and still looks new. A nice place to stay, just find breakfast elsewhere.
Comment from Hotel Management
Jul 4, 2017 by Manager, Hotel Management
Thank you very much for taking the time to post positive review and share your thoughts about your recent stay here at our hotel taking note of your approval on the services from our front desk staff. Your feedback on our breakfast choices will be escalated, I assure you that this is addressed accordingly by our management. It is lovely to know however that you had an overall comfortable stay here at our hotel. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saxis, VA

Very nice hotel, close to the Beacon Theatre.

Posted May 7, 2017 on Orbitz
Pros: Room was very clean and very comfortable. Very close to the Beacon Theatre.
Cons: Nothing
Location: We attended a concert at the Beacon Theatre. Great place to see a concert, small and very nice venue.
We only stayed at this motel over nite but our room was very clean, nice breakfast. Great experience.
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
We are happy to hear that you were comfortable and pleased with your overnight stay here in Best Western Plus Hopewell. Thank you for choosing our hotel, we look forward to your next visit. Kind regards.
5 out of 5
by mark

Great place

Posted May 1, 2017 on Hotels
Great front desk check-in, clean, WiFi worked well. Nice place, worth every $.01 Didn;t have the breakfast so no comment on that.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hopewell, VA.

Posted Apr 25, 2017
The room was very clean and comfortable. I would stay again and I would recommend it to my family and friends.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
Thank you for completing the survey regarding your recent stay here at Best Western Plus Hopewell. I am very glad that we were able to sufficiently provide your basic accommodation needs, and you plan on staying with us again. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Nice hotel near Rte 95

Posted Apr 22, 2017
A great hotel. The staff was very friendly and helpful. Looked like the hotel was recently renovated with new carpeting. The room was very spacious and clean. The bed was comfortable and price was very reasonable. I would highly recommend. Very easy on and off Rte 295 to Rte 95.
Comment from Hotel Management
Apr 30, 2017 by Manager, Hotel Management
I am so glad to hear from you and to discover that you enjoyed your stay with us. Your lovely feedback truly warm our hearts. We will do our best to make your next visit a better experience. We hope to see you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice hotel

Posted Apr 19, 2017
The staff was friendly and efficient. The room was clean. I will say the mattress was uncomfortable and the pillows needed to be replaced, but overall it was a pleasant stay.
Comment from Hotel Management
Apr 30, 2017 by Manager, Hotel Management
Thanks so much for your time in completing our survey and for giving us positive feedback following your stay with us. Thank you for your kind words, we will work hard to maintain quality, value and good services for the convenience of our guests. Kind regards.