Ratings based on 302 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Richmond Hill, GA

Posted Jul 18, 2017
When we first walked in the smell of chlorine from the indoor pool greated us. At the front desk was a sign that stated "sorry for the inconvenience but someone will be with you shortly". So after waiting for the only front desk employee (not her fault) to come back from the bathroom she checked us in. There was a line of 3 different guests waiting to be checked in. After checking in we enter the hotel room. The A/C was running but condensation soaked the floor the entire stay. The next day we left our room to go exploring & came back to an item missing from our room. We called the front desk to advise that something was missing from the room. A gentleman comes up along with the housekeeper (who had been in the room). I explained were I had placed the item & the housekeeper immediately starts arguing that "no, the item was in the garbage can". I told him that was not correct. The offered to try to locate the item from the garbage can which I advised that I did not want it after it was thrown in the housekeeping garbage. I left disappointed from this stay. I have never in my life had an issue with housekeeping touching my personal items. I will not be coming back to stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Clean, comfortable hotel`

Posted Jun 27, 2017
Pros: easy to get to; clean and comfortable.
Cons: can't think of a thing
Location: My daughter is married to a military man so there was all sorts of war memorial 'things' to do. Also a short drive to Nashville.
The ladies up front were constantly cleaning. Everything was fresh smelling and clean. No one waited until 'later' to take care of things. I was impressed with their prompt and courteous action. Great staff!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
5 out of 5
by Billy

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, IL

Good, Clean, place to stay.

Posted Apr 15, 2017
My wife and I overnighted here. She is somewhat picky. No problems from her point of view or mine
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park, KS

Clean and updated hotel near several activities

Posted Apr 11, 2017
Pros: Bed was super comfortable
Cons: nothing that I experienced
Location: Great access off I-24 between Paducah & Nashville
Arrived late and was quickly checked into a great room of my request...first floor not near an elevator
5 out of 5
by Emily

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
5 out of 5
by tim

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Ms

Close to Ft. Campbell.

Posted Mar 27, 2017
Parking was easy , even tho I had a 18 ft. Trailer. Plenty of room , fairly close to the front door. I especially enjoyed the breakfast until 11:00 am ; and also a 12:00 check out. I arrived around 11:00 pm so being able to rest a little later, and still get breakfast meant a lot. I was not able to give the room cleanliness an excellent rating because housekeeping forgot to take the small bag of trash out of one can. An honest mistake I'm sure, no one is perfect all the time. I can tell you that a LOT OF EFFORT had been put into cleaning that room. All else was excellent.