Ratings based on 522 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Akron, Ohio

Excellent Hotel with Historic significance.

Posted Apr 23, 2017
Pros: We loved everything! The staff, cleanliness, and beauty of the Hotel were so impressive. The breakfast buffet was wonderful, really delicious.
Cons: Everything was great!
Location: Location was perfect. It was located across the street from the Train Station and also close to the Bus Station. Old Town was nearby.
We checked into a beautiful lobby, and were greeted warmly by staff. We enjoyed three wonderful days. Wish we could have stayed longer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tunbridge Wells

Comfortable base with good free breakfast!

Posted Apr 5, 2017
Pros: Free breakfast had great selection. Unlimited free tea & coffee all day in the Whisky Bar common room was good. Nice underfloor heating in bathroom.
Cons: NO amenities in our room apart from liquid soap - soap bar, shower cap, tv & telephone list, paper & pencil by the phone, etc. would have been nice
Location: Enhjørningen Fish Rest, (look for Unicorn sign) 29 Bryggen good for romantic meal; Dyvekes Pub/Wine Cellar in Hollendergaten & Maritime Museum all fab
Conveniently placed next to the railway station and within walking distance of all the attractions. Reasonable rates but well worth paying extra for a corner room with more space as we noticed some rooms were very small. We had trouble getting the hairdryer & tv to work until we turned the lights on. There are 2 computers in a separate common room for guest use. Bit of noise during the night from guests in the room below & a baby crying in the next room disturbed our sleep more than the traffic outside!
5 out of 5
by phillip

Terminus villa

Posted Mar 7, 2017 on Hotels
Real character and comfortable although room needs better curtains
5 out of 5
by A verified traveler

Charming period hotel

Posted Mar 5, 2017 on Hotels
Old style charm & features, great location, great breakfast choice, comfortable bed & pillows
2 out of 5
by Dr Colleen

Terrible staff, good location

Posted Feb 26, 2017 on Hotels
The service of the staff was appalling and whilst located perfectly for the train station I would not recommend, nor will I return.
3 out of 5
by Si Meng

Perfect location and warmest common room

Posted Jan 29, 2017 on Hotels
Great service and location
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2016
good location, walking distance to attractions, comfortable and good service
4 out of 5
by A verified traveler

Location

Posted Dec 6, 2016 on Hotels
Nice location, excellent breakfast buffet.
4 out of 5
by A verified traveler

Nice location

Posted Dec 5, 2016 on Hotels
Big room, nice beeakfast, excellent location
2 out of 5
by A verified traveler

unhappy with the deposit charge to my credit card.

Posted Oct 24, 2016 on Hotels
overall acceptable