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Overview of Russ Hill Hotel

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In-room safe, desk, iron/ironing board, WiFi
In-room safe, desk, iron/ironing board, WiFi
In-room safe, desk, iron/ironing board, WiFi
In-room safe, desk, iron/ironing board, WiFi

Russ Hill Hotel

3 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationIfield Golf Club9 min drive
    Popular LocationGatwick Aviation Museum11 min drive
    Popular LocationManor Royal Business Park16 min drive
    AirportLondon (LGW-Gatwick)17 min drive

Choose dates to view prices

About this area

Horley

Russ Hill Hotel is located near the boardwalk and in an area with good airport proximity. Gatwick Aviation Museum and Hawth Theatre are cultural highlights, and some of the area's attractions include K2 Crawley Leisure Center and Tulley's Farm. Looking to enjoy an event or a game while in town? See what's happening at Lingfield Park Racecourse and Golf Club or Epsom Downs Racecourse.
Popular Location

What's nearby

  • Ifield Golf Club - 9 min drive
  • Gatwick Aviation Museum - 11 min drive
  • Crawley Town Hall - 14 min drive
  • St. John the Baptist Church - 14 min drive
  • Manor Royal Business Park - 16 min drive

Getting around

  • Horsham Faygate Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • Ruspers Restaurant — 1 min walk
  • The Garden Lounge Bar — 1 min walk
  • Ali Raj — 6 min drive
  • The Lamb Inn Rusper — 7 min drive
  • The Fox Revived — 9 min drive

About this property

Russ Hill Hotel

3-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a lobby fireplace are onsite. All 190 rooms provide WiFi, room service, and TVs. Guests will also find coffee makers, hair dryers, and safes.
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. This Horley hotel provides wireless Internet access for a surcharge. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.50 for adults and GBP 5.25 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from November 5 2020 to May 16 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.50 for adults and GBP 5.25 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 9.00 per vehicle (one-way)
  • Airport shuttle fee per child: GBP 4.50 (one-way)
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

2.8
Rating 5 - Excellent. 85 out of 996 reviews
5 - Excellent 9%
Rating 4 - Good. 236 out of 996 reviews
4 - Good 24%
Rating 3 - Okay. 283 out of 996 reviews
3 - Okay 28%
Rating 2 - Poor. 206 out of 996 reviews
2 - Poor 21%
Rating 1 - Terrible. 186 out of 996 reviews
1 - Terrible 19%

3.2/5

Cleanliness

3.1/5

Staff & service

3.0/5

Amenities

2.6/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Hotel wasn’t too bad. Bad signal On phone for internet’
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Mar 2020

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard pillows and broken TV
Room was OK but mattress has seen better days and we didn't like the large hard pillows. My wife woke up with a stiff neck. Two smaller soft pillows would be better. Also it was impossible to watch TV as the sound and picture were broken due to a bad connection to the aerial.
Stayed 1 night in Mar 2020

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly, hotel is out the way and run down.
Stayed 1 night in Mar 2020

2/5 Poor

Liked: Cleanliness
Disliked: Room comfort
One to miss
Good check in but terrible room ! No window bathroom door would not close electric table light had a faulty switch so had to turn off at the wall and not sound proof so aircraft notice was terrible
Stayed 1 night in Mar 2020