Suite, 1 King Bed, Smoking (Jacuzzi) | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, towels

Reviews of Americas Best Value Inn & Suites Arkadelphia

2 out of 5
Americas Best Value Inn & Suites Arkadelphia
141 Valley St, Arkadelphia, AR

Reviews

7.2

Good

Rating 10 - Excellent. 120 out of 414 reviews" "
Rating 8 - Good. 116 out of 414 reviews" "
Rating 6 - Okay. 102 out of 414 reviews" "
Rating 4 - Poor. 38 out of 414 reviews" "
Rating 2 - Terrible. 38 out of 414 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Renee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stunk had to spray room with air freshener! Very old and out dated. Had tape on wall to hold the base board down. Will not stay again! Not worth what they charged.
Stayed 1 night in Feb 2024
Response from CS on Mar 10, 2024
Greetings Renee, it's disheartening to hear that your experience did not meet your expectations, and we regret the discomfort you've highlighted. constructive comments like yours help guide these enhancements. We hope for another opportunity to enhance your perception of the accommodations in this locale.

8/10 Good

Darren

Traveled with family and small children, Business traveler
Close to interstate
Stayed 1 night in Jan 2024
Response from CS on Feb 14, 2024
We appreciate your business. Hope to see you soon on your next visit to Arkadelphia.

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities
I was placed in the back. Very dark and creepy back there with men going in and out of their rooms. I get to my room after dragging my suitcases up the stairs. The key didn’t even work. I go to the front desk. He moved me to the front. Said he was doing me a favor because the room he was giving me was ($14.00) more. Funny thing is. When we got to the room the window was open. Me and my fiancé tried to shut it. It wouldn’t shut. The clerk wouldn’t refund. So I left and went to the Hamptons. NOTE TO SELF AND EVERYONE ELSE. **** JUST STAY AT THE HAMPTONS!!!!
Stayed 1 night in Dec 2023
Response from CS on Jan 9, 2024
Hannah thanks for your review. Our front desk clerk mentioned that you reserved an Economy Smoking room which was on the other side by the truck parking. Only Non smoking room left was a Deluxe King. On your next visit, please call us directly so we can book a room of your choice.

6/10 Okay

Tammy

Stayed 1 night in Nov 2023
Response from CS on Nov 21, 2023
Thank you Tammy for your review. We appreciate your business.

8/10 Good

Dara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from CS on Nov 7, 2023
Dara Thank you for the review. We appreciate your business.

8/10 Good

Tibor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furnishings are bit old and worn, but convenient location
Stayed 1 night in Oct 2023
Response from CS on Nov 3, 2023
Thank you for writing a review. We appreciate your business.

6/10 Okay

Stuart

Traveled with family
Liked: Cleanliness, staff & service
We were grateful for the opportunity to rest, however, the room was basically old and needs to be updated. Attempts at repairs/remodeling were poor for room 106. I did not see any bugs at all and the room and bedding seemed clean but very worn. Had plenty of hot water. The tub, controls, and shower head were great. Bathroom and sink areas had ceiling tiles that were in poor condition. Bathroom tile work was rough. Wall work was not done well. Breakfast (continental) was not enticing. For me, I hope for better at a $76 rate tax. The appliances worked well. The mattress was okay but a little on the firm side (personal preference). The host at the desk was very nice. I did not make any requests of the staff, so, nothing to add. McDonalds right next door. Walmart and other restaurants 5 miles away. Very close to the interstate. Check in and out went smoothly. Though everything worked well, I would have to say I was dissappointed in the condition of the room for the money they charged. Thank you.
Stayed 1 night in Oct 2023
Response from CS on Nov 3, 2023
Stuart thank you for writing a review. We take your feedback very seriously. We thank you for staying with us. We appreciate your business.

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
Weekend getaway
Overall it was a good stay. The room was clean, could stand to be updated, but it was suitable. Was close to Betty's Big Country Dance Hall which was where we were going. Plenty of places to eat all around.
Stayed 1 night in Oct 2023
Response from CS on Oct 15, 2023
Thank you for staying with Americas Best Value Inn - Arkadelphia. We appreciate your business.

10/10 Excellent

Riley

Stayed 1 night in Sep 2023
Response from CS on Nov 7, 2023
Riley thank for staying with America’s Best Value Inn Arkadelphia. We appreciate your business.

6/10 Okay

Verified traveler

Liked: Staff & service
OK but old
Older property needing attention on several fronts. The staff were friendly and helpful.
Stayed 1 night in Sep 2023
Response from CS on Sep 23, 2023
Thank you for staying with America’s Best Value Inn & Suites. We appreciate your business.

8/10 Good

Patrick

Stayed 2 nights in Sep 2023
Response from CS on Nov 7, 2023
Patrick thank you for writing a review of your stay. Hope to see you soon on your next visit to Arkadelphia.

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds.
Stayed 1 night in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from CS on Jul 6, 2023
Debra thank you for your review. We appreciate your business. Hope to see you soon on your next visit to Arkadelphia.

6/10 Okay

COLTON

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk personnel was helpful and nice. We only stayed 1 night and got in around 11p, but the place seemed to be relatively quiet. There were a few hot items for breakfast, oatmeal, biscuits, and gravy with a couple of not-warm options like cereal. While the rooms and property were clean, the property is older and needs some aesthetic attention. There were many scratches and/or white paint on the laminate floor in the room. The tub had some mildew areas on it. Some of the sheetrock needed to be repaired. The place had a small pool and was located next to a McDonalds and was around a few other hotels. The reason we stayed at this hotel was because it appeared to the best option of the only 3 hotels in that town that allowed pets. Given the choice again, I'd probably pick another town to find a hotel that was more updated or newer. This seemed like a property where a lot of transient workers probably just come to lay their head down for the night.
Stayed 1 night in Jun 2023
Response from cs on Jul 4, 2023
Thank you for the review. We have forwarded your review to the appropriate dept. Thank you for staying with America's Best Value Inn Arkadelphia.

4/10 Poor

DANIEL, Jasper

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we had was gross: it smelled so bad. The flooring was all warped. The very bright fluorescent bedside lights made reading impossible. I had to use my phone flashlight to read. The desk clerk was very negative toward service dogs, stating that most people with them are not genuine service dogs and that people try to claim they are so they dont have to pay the fee for them. Would never stay here again. We didn’t even sleep in the bed, opting to sleep on top of the covers
Stayed 1 night in Jun 2023
Response from CS on Jun 28, 2023
Thank you for letting us know about your stay. Next time please let us know if you have any issues in the room so we can address it right away.

2/10 Terrible

Darin

Stayed 1 night in Jun 2023
Response from CS on Jun 14, 2023
Thank you for your feedback of your recent stay. I am sorry to hear we were unable to fully satisfy your expectations during your stay. I would love the opportunity to review your stay with you and invite you to reach out to the hotel directly to clarify any areas of concerns you may have.

6/10 Okay

Amit

Traveled with family
Disliked: Room comfort
You get what you pay
Stayed 2 nights in May 2023
Response from CS on May 30, 2023
Thank you for staying with America’s Bedt Value Inn.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from CS on May 29, 2023
Thank you for staying with America’s Best Value Inn & Suites Arkadelphia.

6/10 Okay

Robin

Liked: Staff & service
Highway stop
The room was in OK condition, clean etc. Needed repainting and was a bit on the shabby side. Breakfast was there, but was decidedly un-impressive. Overall, about what I'd expect if it was one of the "Motel ##" type places. Fine for getting a nights sleep and a shower.
Stayed 1 night in May 2023
Response from CS on May 23, 2023
Thank you for your review. Your feedback is much appreciated. Thank you.

2/10 Terrible

David

Stayed 1 night in May 2023
Response from CS on Jun 14, 2023
Thank you for your feedback regarding your recent stay. I am sorry to hear we were unable to fully satisfy your expectations during your stay. I would love the opportunity to review your stay with you and invite you to reach out to the hotel directly to clarify any areas of concerns you may have.

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in May 2023
Response from CS on May 29, 2023
Sandra thank you for the review. We appreciate your business.

10/10 Excellent

Marci

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2023
Response from CS on May 29, 2023
Marci thank you for the five star review. We appreciate your business.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Keep on moving past this hotel
Stay clear of this place. We got 2 rooms. One room was overcome with cigarette smoke and many flies in the room. The other room was in between people that live there, and were bbqing out side late at night. Along with people upstairs vacuuming a bar floor at 2am and pounding on the floor. The itchy feeling all parties in different rooms had had us go get another hotel to bathe in. Surprised it hadn't been shut down.
Stayed 1 night in May 2023
Response from CS on May 9, 2023
All guests love our rooms but we certainly fell short of your expectations. You had reserved a smoking room. We don’t allow guest to stay permanently, but out of town construction crew are welcomed. We will investigate the concerns you had. Hope you had stopped by at the office and could have help.

6/10 Okay

Roger

Liked: Staff & service
Ok,
Stayed 1 night in Apr 2023
Response from CS on May 4, 2023
Thank you for staying with America’s Best Value Inn - Arkadelphia.

4/10 Poor

Danny

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looked nothing like the pictures online. Bed was rock hard, water didn’t get hot, and the room stunk so bad we woke up with headaches.
Stayed 4 nights in Apr 2023
Response from CS on Apr 22, 2023
Danny thank you for writing a review. We were out of non smoking room. Since you reserved a smoking room, those rooms do have a some smoke smell. Other than that if anything is not right, please let us know. we like to make it an enjoyable stay for our guest. Hope to see you soon on your next visit.

8/10 Good

Tanvria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place to stay. Breakfast was basic but decent. I would stay again
Response from cs on Jun 9, 2023
Thank you for staying with us.

8/10 Good

HORACE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More bang for your buck
It was a better stay than i expected. Upon confirming my stay there, the gentleman, Paul was very nice and made sure I was set. The staff was very courteous as well. For the price, I thought it was great.
Stayed 3 nights in Apr 2023
Response from cs on Jun 9, 2023
We appreciate you noticing the hard work of our team members. We will surely share your comments with them. We appreciate your business.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room at a fair price. Food available at the exit. Kevin was helpful at check in. I’m
Stayed 1 night in Feb 2023
Response from CS on Mar 6, 2023
Thank you for your nice comment. Your feedback boosts our confidence in teamwork. We appreciate your business.

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean
Stayed 2 nights in Feb 2023
Response from CS on Feb 6, 2023
Andres thank you for writing a review. Our staff will be pleased to know that you have appreciated their hard work. Hope to see you soon on your next visit to Arkadelphia.

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from CS on Jan 18, 2023
Thank for staying with America’s Best Value Inn & Suites- Arkadelphia.

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
I did not like the "Fee" we had to pay for a service animal traveling with us.
Stayed 1 night in Dec 2022

10/10 Excellent

deborah

Liked: Staff & service, amenities
The staff was very helpful and willing to go an extra mile to make my stay affordable and comfortable! Thank you!
Stayed 1 night in Dec 2022

10/10 Excellent

Price

Traveled with family
Liked: Cleanliness, staff & service
Updated but could use work
Updated but still needs some work. No carpet, great for allergies.
Stayed 2 nights in Nov 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend for a no frills overnight stay. Excellent location close to plenty of great places to eat and several places with lower gas prices.
Stayed 1 night in Nov 2022
Response from CS on Nov 4, 2022
Dear David, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable overall. Our team works hard to provide a pleasant stay and experience. We thank you for your patronage and hope to be your hotel of choice in the area.

8/10 Good

Catherine

Solo traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2022
Response from CS on Oct 25, 2022
Thank you for the review. It means a lot to our crew memebers.

8/10 Good

Yvonne L

Traveled with partner
Liked: Cleanliness, staff & service
People were very friendly, easy to work with when a problem occurred in our room. Would have like the breakfast to be a little better and a currrent day newspaper.
Stayed 1 night in Oct 2022
Response from CS on Oct 25, 2022
We will surely appreciate for noticing the hard work of our team members. We appreciate your business.

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

TODD, Hayti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, the staff member that checked me in was very polite and nice. The hotel was an older building, but had been remodeled. It was clean, nice and comfortable. The only thing that I would have preferred to have, but didn't was shampoo in the bathroom.
Stayed 1 night in Sep 2022
Response from CS on Oct 11, 2022
We appreciate your review. Hope to see you soon.

10/10 Excellent

Larry

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Penny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have never had a problem here, staff always courteous. Always feel safe
Stayed 3 nights in Sep 2022
Response from CS on Sep 7, 2022
Thank you for noticing hard work of our team members. We appreciate your business.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deluxe room was nice to Kick back and relax in. Clean room and amenities. Parking outside room. Would stay again!
Stayed 1 night in Aug 2022
Response from CS on Sep 4, 2022
Thank you for staying with America's Best Value Inn Arkadelphia.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with my stay the staff was very friendly and helpful beds for very comfortable place was very clean very nice place to stay well stay there again next time I go through
Stayed 1 night in Aug 2022
Response from CS on Sep 4, 2022
We appreciate the hard work of our team members. Thank you for staying with America's Best Value Inn Arkadelphia.

6/10 Okay

Marie

Liked: Cleanliness, staff & service, room comfort
Please review your costing
Friendly, told me I could save $10 if I called them directly.
Stayed 1 night in Aug 2022

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good for a quick inexpensive stop
We needed a hotel literally just to sleep. We arrived around bedtime and we’re gone before 9am. . Room was decent but not spectacular. It felt clean but our feet were filthy after walking barefoot. Only shampoo, not conditioner and I didn’t think to bring my own as I assumed it would be provided. Overall it met our need and for the price was sufficient. But I would probably not want to stay long term.
Stayed 1 night in Aug 2022
Response from CS on Aug 8, 2022
Erica thank you for the review. Our shampoo bottles are shampoo and conditioner together. Hope to see you soon.

8/10 Good

Misty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Walk ability to restaurants and river.
Stayed 2 nights in Jul 2022
Response from CS on Sep 4, 2022
Thank you for staying with America's Best Value Inn Arkadelphia.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Glenn

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2022
Response from CS on Jul 19, 2022
Thank you for staying with America’s Best Value inn. We appreciate your business.

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice my cousin help me get the room it was for my family. Nice
Stayed 2 nights in Jul 2022