Ratings based on 99 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler from DFW TEXAS
clean and quite close to shoppingPosted Jan 3, 2016
Pros: clean quite staff were very nice close to all shopping cost was a good factor
Cons: replace matreas and pillows replace chairs
Location: 20 miles from hot springs ark.
the breakfast bar was not open they were re tiling the lobby area only 1 small trash can in room beds were worn out pillows flat the heat pump was eather super hot or very cold no adjustment. chairs worn out sat down into them not on them table had been broken and someone tried to repair it didn't work
for Business Travelersby Chuckie
Posted Nov 7, 2015 on Hotels
Very nice and good when working
for Business Travelersby A verified traveler
Posted Oct 14, 2015 on Hotels
it was good was very tired and got good rest
by Linda J.
Price good/$11 added for dog.Posted Oct 12, 2015 on Orbitz
2 main reasons for lower scores. When we added a night, the manager would not give us a discount. Hard floor in room seemed good, but was dirty and was not mopped the whole time we stayed. Additionally, the only hot food for breakfast was waffle and toast. A couple of the employees were welcoming and very helpful, but in general the staff was not very outgoing or friendly.
for Familiesby A verified traveler
A fair rated motel turned to dump!Posted Oct 8, 2015 on Hotels
We stayed at this location when traveling by with our small dog. I have stayed there a number of times when it was Best Western. At that time one side of the building was smoking and the other non-smoking. This time we were given a room on the opposite side that we had previously stayed. It was marked as "Non-Smoking". It was like sitting in a closed room with a thousand chain smokers!!!! NASTY!!!! If I hadn't been so tired and had take the hassle with my husband, I would have definitely asked for a different room or left and asked for refund. Also, the restaurant we liked so much was closed. I don't ever plan on staying there again.
for Couplesby John from Houston, TX
Keep DrivingPosted Sep 8, 2015 on Hotels
Don't stay here unless you have no other choice. Hotel was dirty and smelly. Random shirtless people sitting outside smoking on the patio in the middle of the night. Hotel staff gave some guests a large screwdriver to jimmy their way into their locked vehicle... I guess you could call this good customer service.
for Couplesby Piper
Posted Aug 12, 2015 on Hotels
for Familiesby A verified traveler
DisappointedPosted Aug 4, 2015 on Hotels
Unclean rooms! The place was nasty! Our room had duct tape on the furniture I didn't get the right size room that I booked online. It smelled like I walked into a bingo hall and was suppose to be smoke free!! My roll out bed had bugs so we had to throw it outside! There was a hole in the wall where a bullet went through,, didn't even want to know about that! So I would say the stay was not good and I don't recommend it to anyone and will not be back! Disappointed
by A verified traveler
Posted Aug 3, 2015
I would not stay there again the people that own it stays there and they watch you like you going to steal something the breakfast was no good
for Couplesby edward from w palm beach fl
not a place to stay more than a nightPosted Jul 29, 2015 on Hotels
just a place to put your head down breakfast was bad