Ratings based on 456 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bigelow, Ar

Great

Posted May 14, 2017
Room is big and clean. Staff was very nice. Walked across the street to Oaklawn. The breakfast alone is worth the stay, lady at the breakfast bar was great, they would come around to make sure you had every thing you needed. I would stay here again
Comment from Hotel Management
May 22, 2017 by Jim, Hotel Management
Thank you for choosing to stay with us and for sharing your experiences with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Nice place to stay

Posted May 8, 2017
Clean hotel and super friendly staff; great breakfast. Would stay there again.
Comment from Hotel Management
May 22, 2017 by Jim, Hotel Management
I want to thank you for choosing to stay at our hotel this week. Your kind comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thank you again for your business and please come back to visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hot Springs, AR

Close to Horse Races

Posted May 4, 2017
Pros: Close to the Hospital for my Procedure
Cons: Nothing
Location: Oaklawn Horse Racing and several Hospitals.
A great room with all of the necessities. Great handicap room. Nice TV with many good channels.
Comment from Hotel Management
May 5, 2017 by Jim, Hotel Management
I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perryville, MO

Staff was AMAZING!

Posted Apr 28, 2017
Great room, great rate, and the best cinnamon rolls.
Comment from Hotel Management
Apr 28, 2017 by Jim, Hotel Management
Thank you for choosing to stay with us, we appreciate your business! I'm glad that you were pleased with your stay. Please come back and stay with us again on your next trip to Hot Springs!
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Decent pet-friendly hotel

Posted Apr 26, 2017
Location: The bath houses are nearby, and behind that hiking trails.
After issues with check-in (and my Expedia reservation), finally got a key that worked & a room that was non-smoking. Decent place to rest after a long drive & not too far from downtown, visitor center, hiking, shops, etc.
Comment from Hotel Management
Apr 27, 2017 by Jim, Hotel Management
Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm sorry about the issues you experienced but I'm glad that they got cleared up and that you enjoyed your stay. I hope that if you are in the area again and find yourself needing lodging that you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Nice Hotel close to Convention center

Posted Apr 24, 2017
Pros: The breakfast was fantastic! The hotel staff gets up very early to cook a breakfast that most would not receive at any other hotel.
Cons: Exhaust fan in the bathroom and updated desk chairs
Location: Horse track and casino across the street, Convention center downtown, Bath houses near by with Museums and a Los Vegas type best magic show
Very pleased with my stay here. The hotel staff was very accommodating
Comment from Hotel Management
Apr 27, 2017 by Jim, Hotel Management
Wow, super review! Thank you for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our customers well. We look forward to your return visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
It is a motel not hotel as doirs open to outside. Staff was very nice. This is an older motel in s convenient location. Nothing special.
Comment from Hotel Management
Apr 27, 2017 by Jim, Hotel Management
Thank you for choosing to stay with us, we appreciate your business. We appreciate your comments about your stay for we feel that they make us better. We look forward to your return visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, simple

Posted Mar 22, 2017
Good location, good value for the price, breakfast was wonderful.
Comment from Hotel Management
Apr 27, 2017 by Jim, Hotel Management
Thank you for your kind rating concerning your recent visit with us. It is always a great pleasure to hear that we are serving our customers well. We look forward to your return visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

clean and nice!

Posted Mar 13, 2017
Breakfast is amazing. Staff very friendly start to finish.
Comment from Hotel Management
Apr 27, 2017 by Jim, Hotel Management
Thank you for your kind rating of the Best Western Winners Circle. Thank you for mentioning our staff, they do work hard to make sure that everyone is having a great time. It is always a great pleasure to hear that we are serving our customers well. We look forward to your return visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Nice hotel close to family restaurant.

Posted Mar 7, 2017
Pros: Location, price, comfort, and good reputation.
Cons: WiFi kept going in and out.
Location: Go karts. Cracker Barrel.
Very friendly, helpful staff. Seemed interested in making sure I was welcome and had no hotel issues. Clean, homey, comfortable. I appreciated the continental breakfast.
Comment from Hotel Management
Apr 27, 2017 by Jim, Hotel Management
Thank you for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our customers well. We look forward to your return visit!