Candlewood Suites Hot Springs, an IHG Hotel

Photo gallery for Candlewood Suites Hot Springs, an IHG Hotel

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Overview of Candlewood Suites Hot Springs, an IHG Hotel

Candlewood Suites Hot Springs, an IHG Hotel

2.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3404 Central Ave, Hot Springs, AR, 71913

Explore the area

  • Popular LocationOaklawn Racing & Gaming14 min walk
  • AirportHot Springs, AR (HOT-Memorial Field)7 min drive
  • Popular LocationLake Catherine State Park19 min drive
  • Popular LocationLake Ouachita State Park23 min drive

Choose dates to view prices

About this area

Hot Springs

Located in Hot Springs, Candlewood Suites Hot Springs, an IHG Hotel is near the airport and near theme parks. Bathhouse Row is a notable landmark, and the area's natural beauty can be seen at Hot Springs National Park and Ouachita National Forest. Family Fun Park and T-Rex Fun Spot are also worth visiting.

What's nearby

  • Family Fun Park - 3 min walk
  • Oaklawn Racing & Gaming - 14 min walk
  • Central Bowling Lanes - 20 min walk
  • Lake Catherine State Park - 19 min drive
  • Lake Ouachita State Park - 23 min drive

Getting around

  • Malvern Station - 27 min drive
  • Clinton National Airport Airport (LIT) - 65 min drive

About this property

Candlewood Suites Hot Springs, an IHG Hotel

Hotel with free parking, near Oaklawn Racing & Gaming
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Candlewood Suites Hot Springs, an IHG Hotel offers 95 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Designated smoking areas
  • Games
  • TV in lobby
  • Video library

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 176 lbs
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood HOT SPRINGS
Candlewood Suites HOT
Candlewood Suites HOT Hotel
Candlewood Suites HOT Hotel SPRINGS
Candlewood Suites HOT SPRINGS
Candlewood Suites Hot Springs Hotel Hot Springs
Candlewood Suites Hot Springs Hotel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 441 out of 935 reviews
5 - Excellent 47%
Rating 4 - Good. 321 out of 935 reviews
4 - Good 34%
Rating 3 - Okay. 88 out of 935 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 935 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 935 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Staff & service
I like that the room had a little kitchen area and sink. But there was no trash bin in the bathroom and there was like 6 squares left in the bathroom role and there were no more. The carpet needs cleaning because it was dirty.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed by the room, King Suite Smoking, for the price.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for the area. Guest area for snacks/breakfast was lacking. Pool was small for the amount of guests. Staff was great. Rooms were clean.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2022

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No lid on toilet Worst coffee ever Very clean Phone was dead most of my stay
Stayed 3 nights in May 2022