Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from oklahoma

Clean, nice hotel, and good location

Posted Jul 24, 2016
Pros: Very clean and I like the layout of our suite that we stayed in.
Cons: It's hard to regulate temperature in suite. It was cooler in living area than in bedroom. The vent in bedroom didn't work well. Needs breakfast
Location: There were several places to eat and just a couple of miles to get downtown to the hot springs and shopping
Only 1 staff working when we checked in. We were at front desk waiting for over 10 minutes and we didn't know where the workers were. It turns out that they were in bathroom while there were 3 families waiting to check in. I understand that people have to go to bathroom but somebody else needed to be there to help also.
3 out of 5
by A verified traveler from Pa

Posted Apr 30, 2016
The staff was amazing, but the bed was so hard and the room was small as well .
4 out of 5
by Robin from Fayetteville AR

Clean and comfortable

Posted Apr 11, 2016 on Hotels
Here for a sporting event and convenient to everything
5 out of 5
by Debbie

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
4 out of 5
by A verified traveler

Value for the money.

Posted Apr 3, 2016 on Hotels
Very nice hotel and location. I did have trouble with the free WiFi.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by tabitha from Louisiana

Nice, clean rooms

Posted Mar 28, 2016 on Hotels
It was clean and in a good location for our needs.
5 out of 5
by Tammy

great stay

Posted Mar 28, 2016 on Hotels
It was great will stay there when we go back to hot springs...
3 out of 5
by steve from Rockwall, tx

no wife

Posted Mar 21, 2016 on Hotels
wifi didn't work; very disappointing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2016 on Hotels