Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from oklahoma

Clean, nice hotel, and good location

Posted Jul 24, 2016
Pros: Very clean and I like the layout of our suite that we stayed in.
Cons: It's hard to regulate temperature in suite. It was cooler in living area than in bedroom. The vent in bedroom didn't work well. Needs breakfast
Location: There were several places to eat and just a couple of miles to get downtown to the hot springs and shopping
Only 1 staff working when we checked in. We were at front desk waiting for over 10 minutes and we didn't know where the workers were. It turns out that they were in bathroom while there were 3 families waiting to check in. I understand that people have to go to bathroom but somebody else needed to be there to help also.
4 out of 5
by Erin

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
by Deborah M from Fort Smith, Arkansas

almost home

Posted May 4, 2016 on Hotels
I called at 4 pm to check with the clerk that my room would be held until I got there and he assured me it would. Once there, he greeted me with a smile, helped check me in, made sure I knew where I could get snacks, told me more than once to call if I needed anything. I had just driven for 3 hours after working a 10 hour shift. Room was clean, the temperature was cool just the way I like it, and everything I could possibly have needed for a good nights rest and a fresh start the next morning
3 out of 5
by A verified traveler from Pa

Posted Apr 30, 2016
The staff was amazing, but the bed was so hard and the room was small as well .
4 out of 5
by Robin from Fayetteville AR

Clean and comfortable

Posted Apr 11, 2016 on Hotels
Here for a sporting event and convenient to everything
5 out of 5
by Debbie

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
4 out of 5
by A verified traveler

Value for the money.

Posted Apr 3, 2016 on Hotels
Very nice hotel and location. I did have trouble with the free WiFi.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by tabitha from Louisiana

Nice, clean rooms

Posted Mar 28, 2016 on Hotels
It was clean and in a good location for our needs.