Ratings based on 518 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
My experience was nice. Rooms could have been a little bigger.
3 out of 5
Recommended
for Everyone
by A verified traveler from little rock

Comfy beds

Posted Sep 4, 2017
Fully equipped kitchen, comfy beds and towels. Carpet felt damp and pool was not very well maintained.
4 out of 5
by Megan

This traveler left a rating score only Posted Jul 19, 2017 on Hotels
4 out of 5
by Kenneth

Great but lobby could have been a little cleaner

Posted Jul 19, 2017 on Hotels
I did
5 out of 5
by Kelly

home away

Posted Jul 6, 2017 on Hotels
great stay...home away from home
4 out of 5
Recommended
for Everyone
by A verified traveler

It was close to downtown. That was good.

Posted Jul 4, 2017
No breakfast and you had to buy everything they had to offer. $.75 for creamer. Ripoff. Coffee and popcorn was all you got.
Comment from Hotel Management
Jul 6, 2017 by Jillian, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Hotel Management
4 out of 5
by alana

Not the worst hotel

Posted Jul 4, 2017 on Hotels
Great except got the broken dish receiver. When we called the front desk he suggested resetting the t.v.. wow.
Comment from Hotel Management
Jul 6, 2017 by Public Relations, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Hotel Management
5 out of 5
by Matt

Hot Springs Family Outing

Posted Jun 20, 2017 on Hotels
Great stay in Hot Springs. Very clean hotel with a nice location.
Comment from Hotel Management
Jul 6, 2017 by Public Relations, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Hotel Management
3 out of 5
by Matthew

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017 by Public Relations, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Hotel Management
5 out of 5
by Sharyn

Bed

Posted Jun 7, 2017 on Hotels
Very comfortable Bed !
Comment from Hotel Management
Jul 6, 2017 by Public Relations, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites HOT SPRINGS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Hotel Management