Cheap hotel chain - not for families
Posted Dec 15, 2016 on Orbitz
What a letdown. Requested a king bed w jacuzzi, got the bed but no jacuzzi. Christmas party on floor above was so loud that I called front desk (9:50 pm) and was informed "it should be winding down soon". At 11:10 it was still going strong. After the music quit there were drunks in the hallway slamming doors and hollering until a bit past 11:30.
Checked out the next morning because this was not the relaxing getaway I planned. Front desk informed me they could not issue a refund on unused night because it was booked through Orbitz.
Contacted Orbitz customer service who were also unsuccessful at obtaining a refund. Evidently Clarion needs all the money they can keep.
Btw, no continental breakfast, but you can purchase one in the restaurant/bar.