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Reviews of Baymont by Wyndham Caddo Valley/Arkadelphia

2.5 out of 5
Baymont by Wyndham Caddo Valley/Arkadelphia
100 Crystal Place Dr, Arkadelphia, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 641 reviews" "
Rating 8 - Good. 194 out of 641 reviews" "
Rating 6 - Okay. 52 out of 641 reviews" "
Rating 4 - Poor. 31 out of 641 reviews" "
Rating 2 - Terrible. 23 out of 641 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with family
Liked: Amenities
Convenient to our destination. Clean lobby and room. Quiet room although close to Interstate (we carry a fan for sleeping). Decent complimentary breakfast in lobby diner area. Will stay here again when in the area.
Stayed 1 night in Mar 2024

2/10 Terrible

Gary

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I am dropping the rating of this hotel to one star. My last trip, two rooms for seven days, was terrible. Here are some of the problems encountered: 1. Got up in the middle of the night to use the bathroom and the floor was covered in water. No idea whether it came from the toilet, sink or otherwise. I spent the next several hours packing all of my items and moving them to a new room. This of course made me miss sleeping the entire night, ruining the next day. 2. Another night, just after going to bed, someone parked a truck behind the second story building and were blasting music as loud as possible. Informed the management who went to talk with them. That lasted thirty minutes before starting up again. Contacted the on site manager who advised he talked to them, They were employees of the hotel chain sent to work by the corporate office to work there and this was their night off. He thought he was going to have to call the police. On their own employees. Again, this required packing everything up and moving to a new room past bedtime, interrupting the night's sleep. 3. Half of the two story hotel, on one side, gets noise thru the windows from the freeway that runs near the hotel. This was enough problems, I am unlikely to return to this hotel.
Stayed 8 nights in Feb 2024
Response from Baymont Caddo Valley Management Team on Mar 17, 2024
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guests. We want to make sure we can offer an exceptional experience for all of our guests through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, amenities
Nice place. Have been staying here for years.
Stayed 1 night in Mar 2024
Response from Baymont Caddo Valley Management Team on Mar 17, 2024
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Perry

Traveled with family
Liked: Cleanliness, staff & service
ok
Stayed 1 night in Mar 2024
Response from Baymont Caddo Valley Management Team on Mar 17, 2024
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby, breakfast and staying room was very clean and nicely updated furniture. Decore was modern and everything was nicely kept up. Staff was very friendly for check-in and check-out. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Baymont Caddo Valley Management Team on Mar 17, 2024
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Baymont Caddo Valley Management Team on Mar 17, 2024
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brittany

Stayed 1 night in Feb 2024
Response from Thank you for taking the time to tell us about you on Mar 23, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a safe and quiet stop for me. Thank you
Stayed 1 night in Feb 2024
Response from Baymont Caddo Valley Management Team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Feb 2024
Response from Baymont Caddo Valley Management Team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Tara

Traveled with partner
Liked: Amenities
The positives are the breakfast and the bed were comfortable. The negative is that we were unable to sleep due to the highway noise. The property is situated 60 yards from the highway. Our bed literally shook. It was so loud! It is a very busy highway. Not even the extra pillows over your head helped. If you stay definitely ask to be at the furthest end from the highway. I believe we deserve a significant discount or a refund. When I asked at the desk for compensation, I was told it is a problem but I would have to try and contact management. Disappointed with my stay.
Stayed 1 night in Feb 2024
Response from Baymont Caddo Valley Management Team on Feb 25, 2024
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guests. We want to make sure we can offer an exceptional experience for all of our guests through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Baymont Caddo Valley Management Team on Mar 23, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Joshua

Stayed 1 night in Feb 2024
Response from Baymont Caddo Valley Management Team on Mar 23, 2024
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guests. We want to make sure we can offer an exceptional experience for all of our guests through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

4/10 Poor

Nichole

Disliked: Staff & service, property conditions & facilities
Upon check-in, we were informed that the entrance to the hallway where our room was located was not working. I'm not sure if it was still operable as an emergency exit because they didn't offer any other details or instructions, but it seems a little unsafe. The room was clean enough. The tub/shower did not drain properly. The first time I attempted to take a shower must have been around the same time as most other guests because the water was luke-warm at best. It was very hot a little while later. We went to breakfast at 7, and the only things decent were the eggs, coffee, and gravy. I'm assuming that's because those things have to be made fresh daily. The bottom of the few biscuits that were already out were so hard we couldn't eat them. So we were happy to see the employee bringing out "fresh" ones. Unfortunately, it was just more of the same. The pastries and muffins, I'm pretty sure, were the same ones that had been there for, at least, a few days. Getting to sit down and enjoy a nice breakfast that we don't have to cook is one of the things that we really look forward to when we stay somewhere. So, I'd have to say this one was disappointing, at best. Definately, will not be staying in another Baymont.
Stayed 1 night in Jan 2024
Response from Baymont Caddo Valley Management Team on Feb 3, 2024
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guests. We want to make sure we can offer an exceptional experience for all of our guests through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

8/10 Good

Carmen

Stayed 1 night in Jan 2024
Response from Baymont Caddo Valley Management Team on Jan 20, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nicely updated and comfortable.
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Jan 13, 2024
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephanie was amazing at check in! So kind and friendly after a day on the road!
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

nancy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint about this property is that I am very light sensitive and the gap around the door allowed quite a bit of light into the room from the hall at night. Reducing the gap to allow less light in would be amazing!!! Otherwise it was a very nice property! Would recommend to others and stay there again when I come to town.
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Everything is very tastefully done. Rooms were clean and Beds were comfortable. Breakfast was good.
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Baymont Caddo Valley Management Team on Dec 14, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Chartel

Liked: Cleanliness
Nice clean
Response from Management and Staff of Baymont Inn Caddo Valley/A on Dec 14, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over nighter
There was an accident on the I30 traffic backed up and stopped so we got off and turned around and found a room for the night… it was off the interstate so there was road noise during the night.
Stayed 1 night in Nov 2023
Response from Management and Staff of Baymont Inn Caddo Valley/A on Dec 14, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

GUYLAINE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2023
Response from Management and Staff of Baymont Inn Caddo Valley/A on Dec 14, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Grace

Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Dec 30, 2023
Dear valued guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sonda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Geoff

Traveled with family
I don’t normally add reviews however while the room was OK the following Towels were frayed, sink was slow to drain, breakfast “hot” food was cold cup sizes for coffee were small, juices had been watered down. Obviously trying to reduce costs !!!!!
Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guest. We want to make sure we can offer an exceptional experience for our all of our guest through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a Five
The facility is beautiful and the room was clean and comfortable. It is wavering on 5. Would be solid if someone had checked the breakfast. It was a slow morning for guests at breakfast. By the time I got there I had gravy and yogurt. I couldn't cut my biscuit and the eggs wete rubber.
Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Georgia

Liked: Cleanliness, staff & service, room comfort
Lack of hot water in the morning for a shower was a bummer. Highway too close for sleeping.
Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guest. We want to make sure we can offer an exceptional experience for our all of our guest through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Baymont
Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an unexpected stop on a longer trip. Hotel is very nice, clean and staff was friendly. This was one of the nicer hotels we stopped at on our trip. Highly recommend.
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Gary, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is easy for getting on and off the interstate. The hotel has a great breakfast and is located within 1 to 2 blocks from several fast food restaurants and a couple sit down restaurants.
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jeff

Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check-in early. The room was clean and quiet. We slept well and breakfast was really good. The hotel is in a good location just off the interstate.
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Juli

Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Renauldo

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rodney

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Bed was ok not great but ok. Staff was friendly especially the day host at front desk. Breakfast was good the waffles were very good. A little noisy with highway right there.
Stayed 1 night in Oct 2023
Response from Sincerely, Management and Staff of Baymont Inn on Oct 15, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sincerely, Management and Staff of Baymont Inn on Oct 12, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sincerely, Management and Staff of Baymont Inn on Oct 12, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Scott

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sincerely, Management and Staff of Baymont Inn on Oct 12, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Caddo Valley/Arkadelphia. It is always a pleasure to receive positive feedback. I am particularly pleased that you found you stay here comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Laura

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to Stay!!!
The frig an microwave are like 20 years old an do not work and they have no more King size bed rooms open to move to so of course they can't do nothing about this they say they could go buy an New right down RIAs Walmart an solve problem but do they no. Not staying here ever again!!!!
Stayed 1 night in Oct 2023
Response from Sincerely, Management and Staff of Baymont Inn on Oct 12, 2023
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guest. We want to make sure we can offer an exceptional experience for our all of our guest through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

4/10 Poor

Mervil

Traveled with family
Disliked: Staff & service, amenities
A/C unit was so noisy we could not sleep. Receptionist tried to service it by changing the filter, but it still made noise so we slept with headphones to buffer the noise. The telephone in the room wasn’t connected. The charging ports on the lamp near the bed did not work. I’d hoped to work out in their fitness room. When I went there to work out, there was a sign on the door, Out of Order. I notified the receptionist at the front desk that I was attending a funeral and would like to check out an hour past the 12 noon checkout time as compensation for the inconveniences. He talked to the manager who came out and nodded in consent. When I returned from the funeral at 12:30, the manager said he had agreed to a 12:00 checkout time, not 1:00 and that housekeeping had already been by. I told him housekeeping was outside my door when I left and I told her that I would be checking out at 1:00. I will never stay at this property again.
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Oct 8, 2023
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guest. We want to make sure we can offer an exceptional experience for our all of our guest through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort has a tear, lower bath wall needs work.
Stayed 1 night in Oct 2023
Response from Baymont Caddo Valley Management Team on Oct 8, 2023
Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is highly important to us. Thank you for your feedback. Our team will take your feedback and improve this process for future guest. We want to make sure we can offer an exceptional experience for our all of our guest through the feedback we receive. I sincerely apologize again for the inconvenience and hope that you will consider staying with us again.