Ratings based on 46 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NW Ark

Posted Jan 11, 2017
Great location - comfortable and clean - great staff - highly recommend!
4 out of 5
by A verified traveler from Mabelvale, United States of America

Nice Hotel but.........

Posted Nov 29, 2016
The hotel was nice and clean. The staff was friendly and the breakfast was great! Only con was that the beds are not comfortable at all!! They were the worst beds I have ever slept in, so I won't be returning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel close to the horse track.

Posted Nov 20, 2016
Very friendly desk clerk; obviously a local. Room was nice and restroom was spacious with a nice shower. The bed was comfortable, although somewhat firm. The only negative thing was a couple of the electrical plug ins located in the table lamps did not work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay neat clean rooms and excellent staff.

Posted Nov 14, 2016
Location: Choice suites on Central Avenue Hot Springs. Arkansas. Lots of shops and activities like hotse race track, tourist strip, duck boat tour mineral bath
Outstanding stay great room and facilities. Excellent staff and nice breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from GREEN FOREST, United States of America

Posted Nov 13, 2016
Location: CLOSE TO OAKLAWN
:)
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Close to everything

Posted Sep 27, 2016
Right off highway. Great location without staying down town
3 out of 5
by A verified traveler from jonesboro

Great beds nothing else

Posted Jul 27, 2016
The pool smelled like it never got clean. The breakfast wasn't very tasty. The beds were wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jun 3, 2016
Hotel was clean, had friendly manager and a great free breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hot tub necessary in swimming area

Posted Jan 26, 2016
Pros: Location and quiet
Cons: Hot tub in swimming area.
Location: Oaklawn Race Track operates January thru April. Hot Springs National Park
God breakfast, good internet, close to Oaklawn Race Track and Cracker Barrel
3 out of 5
Recommended
for Everyone
by A verified traveler from Springdale Arkansas

Hotel near Interstate and town.

Posted Jan 25, 2016
Pros: Location
Cons: plumbing and assisting the staff with professional skills.
Location: Did not get the chance to be about town.
The start of our stay was fine we found the room clean. When I opened the door to get into the frig. the wood frame came off the bottom and was shabby. Later in the evening the bathroom sink was slow to drain and the next night it backed up and had an awful odor which the cleaning staff noticed the moment she opened the door. The manager and a maintenance person came to our room to check it out. The manager gave us a discount for our trouble and the maintenance person stayed to work on the sink. It was awkward for him to be in our room working but necessary but he kept putting into my husbands and my conversation. Strange moment to say the least. He wiped the sink with a Kleenex and called it good. I stepped out into the hall found a cleaning lady ask her to please come and clean the sink which she was very happy to do and was very very nice. She ask me had my room been cleaned that day I told her no she explained she was not assigned out room but would get us someone right up. I explained we had already had the maintenance person there and was not interested in being disturbed again so we would pass. We had already been out earlier and they should have cleaned then. I hope this has been helpful as to why I gave low scores. The best service was the lady who did clean our sink and the lady who worked in the breakfast area keeping the area clean and serving breakfast. Both were friendly and professional. We got a $ 25 discount for our trouble.