Ratings based on 760 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Short stay was nice

Posted Jul 15, 2017
We were satisfied with our stay. There was a problem with the tv which was quickly fixed. A vending machine messed up but our money was quickly returned. We would stay again.
Comment from Hotel Management
Jul 16, 2017 by General Manager , Hotel Management
Thanks for staying at Country Inn & Suites by Carlson, Hot Springs, AR and for sharing your experience. We are thrilled by your recognition and that you had a comfortable stay. It was our pleasure accommodating you, and we look forward to seeing you again soon! General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Handybar was right next door and food available

Posted Jul 10, 2017
Pros: convience and the staff was friendly
Cons: breakfast
Location: handy
everything was great and easy to get to and comfortable
Comment from Hotel Management
Jul 11, 2017 by General Manager , Hotel Management
Gary, thanks for the super feedback regarding your stay at Country Inn & Suites by Carlson, Hot Springs, AR! It's great to know you were impressed with our outstanding service and that our location was perfect for your needs. We loved having you as our guest and hope that we have the pleasure of welcoming you back soon. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from MO

Great hotel in the heart of Hot Springs

Posted Jul 8, 2017
Hot Springs was a wonderful and clean place to visit. Hotel staff was great!
Comment from Hotel Management
Jul 8, 2017 by General Manager , Hotel Management
Wow - Dawn, thanks for the wonderful feedback. We are delighted to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure serving you at Country Inn & Suites by Carlson, Hot Springs, AR, and we look forward to welcoming you back soon. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
Clean, comfortable, nice continental breakfast. Stayed overnight but wouldn't have minded staying several days at this facility.
Comment from Hotel Management
Jun 28, 2017 by General Manager , Hotel Management
Thank you for sharing your review about your experience at Country Inn & Suites by Carlson, Hot Springs, AR. It is wonderful to know you thoroughly enjoyed your stay with us, especially the variety of hot and cold items on our complimentary breakfast buffet. We appreciate your business and hope you will be back to see us on your next trip to Hot Springs! General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 31, 2017
Very comfortable. Kids enjoyed the indoor pool. Breakfast was also very good.
Comment from Hotel Management
Jun 2, 2017 by General Manager, Hotel Management
It was a pleasure to have you as our guest at Country Inn & Suites by Carlson, Hot Springs, AR. We are pleased to read you had an enjoyable experience and that you were able to take advantage of our heated indoor pool and complimentary breakfast offerings. Thanks once more for your business, and we look forward to hosting you and your family again in the near future. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
Great stay, centrally located near plenty of places to eat.
Comment from Hotel Management
May 3, 2017 by General Manager, Hotel Management
Thank you for the great review of Country Inn & Suites by Carlson, Hot Springs, AR. We are delighted to know you were happy with our convenient location close to many area attractions. Please come back and stay with us whenever your travels bring you back to Hot Springs. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
Cons: Getting to parking loy
Location: Took bath at the Quapaw and took a duck ride. Both were very enjoyable
Very nice room and food was very good. Difficult to enter parking lot. Must go thru adjacent resterant lot.
Comment from Hotel Management
May 3, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us at Country Inn & Suites by Carlson, Hot Springs, AR. It is great to read that you were impressed with your room, the food we serve and with our convenient location as well. We also appreciate your observations for our parking facility and have taken a note of it. We hope to see you again the next time you are in Hot Springs! General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hensley, AR

Very nice hotel in Hot Springs, AR.

Posted Apr 19, 2017
Room was very nice, staff very friendly and helpful when needed.
Comment from Hotel Management
Apr 19, 2017 by General Manager, Hotel Management
Steph, we appreciate your five-star review of Country Inn & Suites by Carlson, Hot Springs, AR. Your feedback is the best performance measure we have, so thank you for letting us know that you enjoyed your stay, especially your room and our service. It was our pleasure having you as a guest, and we look forward to welcoming you back whenever your travel brings you back to Hot Springs! General Manager
4 out of 5
by Tommie

Posted Apr 19, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017 by James, Hotel Management
Tommie, thank you for choosing the Country Inn & Suites by Carlson, Hot Springs, AR! Our highest priority is making sure you have a comfortable stay. I am so glad we could make that happen for you. Thanks for taking the time out of your day to recognize our efforts. We hope to welcome you again soon! General Manager
5 out of 5
by Idonna

Wonderful weekend

Posted Apr 11, 2017 on Hotels
We brought our granddaughters with us and this was such a nice accommodating hotel. Breakfast was delicious. I think the pool and hot tub was the highlight for us.
Comment from Hotel Management
Apr 13, 2017 by James, Hotel Management
Idonna, we appreciate you choosing to stay at Country Inn & Suites by Carlson, Hot Springs, AR and taking the time to share your feedback. We are glad you and your family had a wonderful time and liked our facilities, especially heated indoor pool and Whirlpool Tub. It was our pleasure having you as a guest, and we hope to see you all on your next visit to our area. General Manager