Ratings based on 850 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from saint louis
Best hotel in hot springsPosted Nov 9, 2017
First impression was that the front desk was preoccupied with other tasks then Checking us in. Bartender was friendly and engaging. Answered all my questions about the community. Room was neat and clean. Breakfast was the best I've had at a complimentary breakfast hotel including E suites. Fresh cooked staff , again friendly and engaging. Food bar clean and well stocked. Great stay and great staff.
for Everyoneby A verified traveler from Ft Worth
Great breakfastPosted Nov 6, 2017
Wonderful omelet for breakfast with bacon and sausage. Very comfortable bed and everything was clean. Close to town and easy to drive anywhere.
for Everyoneby A verified traveler
Spa services was very goodPosted Oct 31, 2017
We looking for spa and hot tub service with hotel . That's way we choose the hotel in hot springs AR. The spa service was very good. Our room was same floor and ver comfortable.
for Everyoneby A verified traveler from dallas texas
Excellent service!!Posted Oct 27, 2017
Great staff, wonderful room, great breakfast!! We will be back!!
for Everyoneby A verified traveler from Houston, TX
Not too badPosted Oct 16, 2017
Pros: Hotel is in walking distance to Bathhouse Row and downtown restaurants. Friendly staff. Roomy suite. Cons: No room service after noon - at all! Subpar selection and quality of food in breakfast buffet. Subpar quality of free drinks offered for happy hour.
for Everyoneby A verified traveler from Haynesville, LA
Wonderful relaxing stayPosted Oct 16, 2017
We had a wonderful relaxing stay! Everyone was so helpful and professional, The entire facility was spotless and absolutely made it a most excellent weekend!!
for Everyoneby A verified traveler from Boston
Nice hotel close to the national parkPosted Oct 11, 2017
Pros: Very good location. Walking distance to the bathhouses. The hotel has a shuttle bus.
Cons: The furniture needs some updating. The carpets were very dirty etc.
Location: The hot springs natiolan park is walking distance. The bathhouses are 10 min or 2 min by the hotel shuttle.
Hotel has a very nice breakfast. They also cook omelettes and pancakes on order. rooms are clean. Nice hotel. Next to the convention center. Carpets in the room were a bit nasty but otherwise the hotel is clean. Just bring some slippers with you. The walls are almost non existent. Everytime the neighboring unit shot their doors I jumped out of my bed.
for Everyoneby A verified traveler from Horn Lake, MS
Posted Oct 6, 2017
Location: I don’t know. It was a one night stay.
Relaxing and quiet , very good selection for breakfast .
for Everyoneby A verified traveler from West Monroe, Louisiana
It was nicePosted Oct 4, 2017
Only problem was that one of my pillow cases had makeup on it. Please change your sheets and pillow cases, that is very unsanitary. Another thing is the housekeepers need some type of system to know when you've checked out. Very annoying to be waken up with knocking on both days. Breakfast and everything else was great.
for Everyoneby A verified traveler
Hotel close to downtown lifePosted Sep 28, 2017
We had a wedding this weekend and decided to stay at this hotel. We arrived late because the wedding didn’t get over until 10pm. The guy that checked us in didn’t give us any info about Wi-Fi or breakfast. He just gave us our keys and said have a good night. Since it was so late we didn’t stop to get anything to drink. I figured staying in a nice hotel there would’ve been complimentary bottle water in the room. There wasn’t. Shower head didn’t spray out of the middle just around the edge of the head. Not good pressure at all. When you pay $200/night you expect better. Went to the breakfast buffet the next morning. Not very good either. My husband even spit out the muffin he took a bite of. Which is rare because he never spits out anything! So you know it was bad! The room was clean. Spacious. Overall wasn’t the worst hotel I’ve ever stayed in but was expecting better from Embassy Suites!