Exterior
Check availability

Reviews of Hampton Inn Hot Springs

2.5 out of 5
Hampton Inn Hot Springs
151 Temperance Hill Rd, Hot Springs, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 529 reviews" "
Rating 8 - Good. 135 out of 529 reviews" "
Rating 6 - Okay. 45 out of 529 reviews" "
Rating 4 - Poor. 22 out of 529 reviews" "
Rating 2 - Terrible. 19 out of 529 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SREEKANTH

Liked: Cleanliness, staff & service, property conditions & facilities
Had enjoyed our stay
Stayed 1 night in Mar 2024

4/10 Poor

Jake

Liked: Cleanliness
I paid for a king suite and they only had a handicap room available upon checkin. I was told too bad.
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service
Could you please send me a copy of our receipt, the hotel said I had to contact you for that. Thanks, email address is dhovey636@gmail.com
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in girl was great. Very helpful with recommendations.
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great! Staff was kind and helpful. Cafeteria lady was very sweet. Very clean room.
Stayed 1 night in Feb 2024

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated and very nice rooms. The bed was very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Rochelle J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Justin

Stayed 2 nights in Jan 2024

8/10 Good

Sharla

Stayed 2 nights in Jan 2024

10/10 Excellent

Edward, Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a good experience with the hotel. Nice and quite, staff are friendly. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Hotel was great! We just chose the weekend where the cheerleading competition was happening. It was a little loud Friday to Saturday but the next day was much better!
Stayed 2 nights in Dec 2023

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was the very friendly. And the breakfast was great.
Stayed 3 nights in Dec 2023

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great for the most part. We were right by the elevator and the ice machine was on the other side of the wall and there was ALOT of noise.
Stayed 1 night in Dec 2023

10/10 Excellent

Van M.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eileen

Stayed 1 night in Nov 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was so friendly and helpful. From check in the desk staff was welcoming and as a bonus offered bottle water after our travel. The hot breakfast had standard waffles, muffins, bread, oatmeal, coffee and juices. Every day we had some type of potatoes, bacon or sausage and eggs different ways. Omelets were delicious
Stayed 3 nights in Nov 2023

10/10 Excellent

Clinton

Stayed 1 night in Nov 2023

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good location
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

julie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy rooms great location
Staff is very friendly Walls are paper thin on second floor I could hear everything my neighbors and people down the hall were saying Dogs barking too Great location and price is only reason I didn’t move
Stayed 4 nights in Oct 2023

10/10 Excellent

GARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the Staff were friendly and they had a good continental breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This was a really nice place. The room was clean and the bed very comfortable. The breakfast was good too.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 3 nights in Oct 2023

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Turner

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Springs, AR
Staff needs to be updated on how to handle service dog.
Stayed 2 nights in Sep 2023

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Qui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Place was definitely excellent. It goes to show that you get what you pay for. Had lotion soap and all your amenties there including even with a hot breakfast in the morning. The service was superb and extremely friendly and professional.
Stayed 1 night in Sep 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to visit the National Park. Thank you so much for being friendly and having a clean well cared for property.
Stayed 1 night in Aug 2023

6/10 Okay

Melissa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I asked for the battery in the smoke alarm to be changed as it would “chirp” every few minutes. It did not get changed and I tried to rest with a chirping smoke alarm. I was in town for work. Is stayed at this facility several times. I will try another facility next month.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
It was wonderful, the room was clean and it had everything we needed to be comfortable. The staff was friendly and the breakfast was delicious was delicious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katrina, Minden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can for my husband's birthday Everything about this place was great, especially the lady at the front desk I can't think of her name at the moment but she was an older lady, and also the lady in the kitchen Ms. Peggy Her energy was amazing but a few things I didn't like the beds were kinda hard and you can hear ppl walking and doors slamming but over all me and my husband will be back
Stayed 3 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, and super nice people.
The staff were especially friendly and welcoming. Excellent stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!!
Stayed 2 nights in Aug 2023

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to restaurants and shops
Stayed 2 nights in Aug 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Kevin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Crazy stay
Well it was interesting. First night put us in a room and there was a beeping sound they couldn't figure out so around midnight we moved to another room and the did give me a better room. The next day my card wouldn't work and when I went down it took forever to get a card. The next morning I get woke up at 8 am for a candy bill because they didn't have a card on file to pay for it. So I get up and go pay. Then I take a shower and step out the bathroom and a cleaning lady busts up in my room while I Buck naked. After that they just kept coming trying to clean and I'm like I have until 11 am. Crazy
Stayed 1 night in Aug 2023
Response from Cindy on Aug 14, 2023
I want to apologize for the troubles you had while staying at our property - And sorry for the inconveniences you incurred. I hope you will come back and give us another chance to WOW you with our customer service. Have a blessed day.

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Very comfortable!
Stayed 1 night in Aug 2023

6/10 Okay

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate this hotel being reasonable in price and being able to have a good nights sleep. However, the parking was limited with excess electric plug-ins while few hotel spots. Myself and another had to park here anyways. The pool was loud after hrs when it was supposedly closed. The tubs are slick so I had to use a towel as i previously fell in anothet hotel ran by Hampton when they refuse to put down something for the elderly. I am young, but the handicap room i stayed in did not have this tub floor either. My final complaint was I was told several times to consult google since the staff did not seem knowledgeable. This would be fine, but the internet service was horrible.
Stayed 2 nights in Jul 2023