Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2015
cons: very clean, comfort, and nice staffs. Shortness: difficult to take a shower, could not open the shower head......
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Air conditioner was very loud. Other than that very nice hotel.
Comment from Hotel Management
Jun 30, 2015 by Robin - GM, Hotel Management
Thank you for staying with us and I am sorry for the loud AC. Next time just let us know and we will try to fix the problem or move your room so that you have a great rest. Safe Journeys Robin - GM
5 out of 5
Recommended
for Families
by Joshua from Knoxville Tennessee

Nice clean safe place

Posted Jun 1, 2015 on Hotels
We had to stop because of bad weather. We were pleased to find this holiday Inn on such short notice. The entire hotel was clean, the pool was nice, and the breakfast was good. The only complaints that I have is that the front desk lady was not the friendliest person and the price was a little high compared to other 2 star hotels. I can usually find a good deal on a 3 star hotel for around the same price.
Comment from Hotel Management
Aug 8, 2015 by Robin, Hotel Management
Hi Joshua, Thank you for staying us and I am glad you enjoyed your stay and felt safe with us. I am not sure why they show us a 2.5 star. Our review scores with Hotels.com is 4.4 with 153 reviews and with Trip Advisor we are at 4.3 with 93 reviews and with IHG we are 4.6 with 218 reviews. I will definitely check in to this.. Safe Journeys Robin - GM
5 out of 5
Recommended
for Families
by James from Ft Worth TX

Nice stay.

Posted May 29, 2015 on Hotels
Friendly staff and nice comfortable room.
Comment from Hotel Management
Aug 1, 2015 by Robin, Hotel Management
Hello James, Thank you for staying with us and thank you for the kind words. Safe Journeys, Robin
5 out of 5
Recommended
for Families
by Kim from Alvarado, TX

Great Get-away

Posted May 27, 2015 on Hotels
A Great get-away place...close to Murfreesboro and Hot Springs...
Comment from Hotel Management
Aug 1, 2015 by Robin, Hotel Management
Thank you Kim for taking the time to leave us a kind word. Come back and see us soon. :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicest hotel in the area

Posted May 24, 2015
Friendly welcoming staff. Love the room hot tub and pool
Comment from Hotel Management
May 26, 2015 by Robin - General Manager, Hotel Management
Thank you so much for staying with us. I am glad you enjoyed your stay. Thanks for leaving us a kind note. Safe Journeys Robin - GM
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Super comfortable bed!

Posted May 8, 2015 on Hotels
Great stay! Best of the 4 night trip with a new hotel every night! It was this particular hotel too! Very nice worth the money!
Comment from Hotel Management
Aug 1, 2015 by Robin, Hotel Management
Thank you Anonymous Safe Journeys Robin - GM
5 out of 5
Recommended
for Families
by Marcheta from Rochester

Great value

Posted May 2, 2015 on Hotels
Perfection. Nice staff, clean
Comment from Hotel Management
Aug 1, 2015 by Robin, Hotel Management
Wow!! You can't any better review than that!!! Thank you Marcheta from Rochester!! You made out day.
5 out of 5
Recommended
for Personal Event
by Stephen from El Dorado, AR

5 star

Posted Apr 16, 2015 on Hotels
I have stayed in many hotels in my life and the check in lady, Tonya, was by far the friendliest desk clerk I have ever had.
Comment from Hotel Management
Apr 23, 2015 by Robin, Hotel Management
Hi Stephen, Thank you so much for taking the time to leave us a comment. Tanya is fabulous!f Example for all to follow in the hospitality business. Safe Journeys, Robin - GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Great experience. Very friendly staff. Only thing i would change is they only had a shower in my room. Not sure if others had tubs, but my daughter hates showers so a tub would have made things a little easier. Overall, it was a very nice hotel.
Comment from Hotel Management
Apr 23, 2015 by Robin, Hotel Management
Hi, Thank you for leaving us a noted. If you had just a shower, you were booked in to a handicap room. We only use those when our standards are sold out or that is what you were booked. Feel free to just ask for a different room, we will be more than happy to accommodate you if we have them available. Safe Journeys, Robin - GM