Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Illinois

nice place, close to highway

Posted Aug 7, 2015
Pros: Easy to get the family in and out. Clean.
wWe stayed in a suite to fit our family of five. The pullout sofa didn't lay flat. But, I forgot to mention it at check out. Breakfast was your standard Holiday Inn Express, no complaints because we knew what to expect. Clean and nice.
Comment from Hotel Management
Nov 20, 2015 by carolyn, Hotel Management
Thank you for the review. I'm sorry about the sofa bed. We do hope you will come and visit us again.
3 out of 5
Recommended
for Families
by A verified traveler

Could've been better

Posted Aug 4, 2015 on Hotels
The elevator was broken and the exercise room was very old and had very old equipment. The midnight guest services was a lot worse than the morning and afternoon guest services. It have been a whole lot better!
Comment from Hotel Management
Aug 5, 2015 by carolyn, Hotel Management
I am so sorry about this. This hotel is only 6 years old. i will have a talk with the night auditor . we do hope you come back and visit us again.
3 out of 5
Recommended
for Families
by Angela from Jackson,MS

Fair

Posted Aug 3, 2015 on Hotels
My stay @ the holiday inn was fair they mixed the pillows up with new and used pillows and the tub was clean but needs updating! Overall fair, wouldnt stay there again tho! O yeah no HBO.
Comment from Hotel Management
Aug 5, 2015 by carolyn, Hotel Management
I am so sorry you feel this way. The pillows are fairly new . and we do have HBO...channel 3...we do hope you come back and visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice hotel, 15 minutes away from Magic springs

Posted Aug 3, 2015
Nice hotel Very clean Realized we left an item in room, called and told them that we would be back after we left water park, had item at front waiting on us!
Comment from Hotel Management
Aug 5, 2015 by carolyn, Hotel Management
Thank you for the wonderful review. I'm so glad you were able to come back and get what you had left. We look forward to seeing you again.
5 out of 5
Recommended
for Families
by Ginnie from Ripley, MS

Family Vaca

Posted Jul 31, 2015 on Hotels
Loved it
Comment from Hotel Management
Aug 5, 2015 by carolyn, Hotel Management
Thank you so much. We love hearing this. Hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from sulphur springs tx

Nice close to stores and restaraunts.

Posted Jul 25, 2015
We had a great time.it was just 15min from hot springs.
Comment from Hotel Management
Aug 5, 2015 by carolyn, Hotel Management
Thank you so much for the review. Hope to see you soon.
4 out of 5
Recommended
for Couples
by Chuck

weekend get away

Posted Jul 20, 2015 on Orbitz
Hotel was very nice and very clean, staff was very friendly bed was so comfortable great price
4 out of 5
Recommended
for Families
by Joshua from Arkansas

Hard beds

Posted Jul 14, 2015 on Hotels
Clean room but the bed was really firm. The staff was super friendly and the breakfast was amazing.
Comment from Hotel Management
Aug 5, 2015 by carolyn, Hotel Management
I am so sorry about the beds. Our guest normally like the beds. We do hope you come back and visit us agone
4 out of 5
Recommended
for Families
by Shelby from Hernando, MS

Clean and spacious room with friendly staff

Posted Jul 13, 2015 on Hotels
This hotel was nice for a quick place to stay for a few nights. Room was very spacious and clean. There was a strong odor in our room that smelled more like cologne which could have been from the prior guest. Hotel staff was very friendly especially the lady running the continental breakfast. The breakfast was decent although get there early to get a table otherwise you will have to stand up or take your breakfast back to your room.
Comment from Hotel Management
Aug 7, 2015 by carolyn, Hotel Management
Thank you for taking the time to write this review. So glad you enjoyed Breakfast.......Our Breakfast is a little small but we do have a overflow area.We do hope you come back and visit us again.
3 out of 5
Recommended
for Families
by Hariolf from Tuscaloosa

Air condition was mold.

Posted Jul 5, 2015 on Hotels
It was very loud. In the aircondition was mold. breakfast was ok.
Comment from Hotel Management
Nov 21, 2015 by carolyn, Hotel Management
First i want to apologize for the mold in the AC. We got on that asap. We do hope you will come and visit us again.