Ratings based on 628 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Hotel, good breakfast and location.....

Posted Jul 5, 2017
Pros: Location was good
Location: Krogers and gas station nearby
Breakfast was good and staff very courteous. One problem with the shower not draining properly though.
Comment from Hotel Management
Jul 6, 2017 by Guest Relations Manager, Hotel Management
It was a pleasure having you as our guest at La Quinta Inn & Suites Hot Springs. We are glad to know you were pleased not only with our convenient location and the breakfast we serve, but also with the friendly service provided by our associates. We hope you will choose us again whenever you are back in this area. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Nice! Friendly staff

Posted Jul 4, 2017
Nice clean and location is convenient friendly staff fulfilling breakfast
Comment from Hotel Management
Jul 5, 2017 by Guest Relations Manager, Hotel Management
Carolyn, it was a pleasure having you as our guest at La Quinta Inn & Suites Hot Springs. It’s always our attempt to impress each guest in every possible way, and we are delighted to read this was your experience. We look forward to being of your service again whenever you are back in this area. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Angelo Tx.

Posted Jun 30, 2017
The first night the neighbors kids ran in and out slamming the door. The second night we thought they had checked out, were we wrong. My husband told staff we were promptly moved to a new room and no other problems. Room was clean had a great night sleep. Staff was very friendly. The breakfast every morning was very good with a large selection to choose from.
Comment from Hotel Management
Jul 1, 2017 by Guest Relations Manager, Hotel Management
Lynn, it was a pleasure to have you as our guest at La Quinta Inn & Suites Hot Springs. We are sorry for the inconvenience you experience in your first room, but we are pleased our staff resolved the issues to your satisfaction. On a positive note, we are happy you had overall nice stay and enjoyed our delicious complimentary breakfast. We appreciate your business and hope to be of service to you again soon!  Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from from Dallas

Very nice staff .

Posted Jun 26, 2017
LaQuinta's are dog friendly of course and that's why I need to stay there. My room was upgraded to a deluxe King before I arrived and it was very nice. I did have a bit of a "musty" odor but not terrible. ~ The young person attending to the dining area, staffing the breakfast was very cordial with her "Hello Everyone - Good Morning" .... IT was packed because of a Basketball Tournament.
Comment from Hotel Management
Jun 27, 2017 by Guest Relations Manager, Hotel Management
Tom, it was a pleasure hosting you at La Quinta Inn & Suites Hot Springs. We always make efforts to attain our guest's satisfaction in every possible way, and we are glad to read this was your experience. Thank you for sharing the key features of our hotel, and we hope to see you again whenever you are back in this area. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boyd, Texas

Great stay

Posted Jun 26, 2017
Facilities and room were very clean and comfortable. Floor around the pool was very uncomfortable to walk on without shoes.
Comment from Hotel Management
Jun 26, 2017 by Guest Relations Manager , Hotel Management
Ann, we are delighted you enjoyed your stay at La Quinta Inn & Suites Hot Springs. It's great to know you liked the cleanliness of your room and our facilities were up to your satisfaction. Thanks for being our valued guest, and we hope to be of service to you again soon!  Sincerely, Guest Relations Manager
5 out of 5
by NLD

Amazing

Posted Jun 22, 2017 on Hotels
The hotel was great and the staff was amazing. The indoor pool was just right and the breakfast was the best part.
Comment from Hotel Management
Jun 24, 2017 by James, Hotel Management
Thank you for your wonderful feedback. We are delighted you enjoyed our courteous service and free Bright Side breakfast. I will be sure to share your compliments with my entire team. It was our pleasure having you as our guest, and we hope you will stay with us again at La Quinta Inn & Suites Hot Springs! Sincerely, Guest Relations Manager
4 out of 5
by Trish

Pleasantly surprised

Posted Jun 21, 2017 on Hotels
We were surprised the hotel was as nice as it was. We had our little schnauzer with us and she was welcome, of course. The room was clean, updated and comfortable. We'd stay there again. The only thing that wasn't so great is that it wasn't too close to the downtown area but that can also be a good thing.
Comment from Hotel Management
Jun 23, 2017 by James, Hotel Management
Trish, thank you for being our guest at La Quinta Inn & Suites Hot Springs. We are glad to know you liked your clean, comfortable room and had enjoyed your stay with us. It was a pleasure hosting you, and we look forward to your return visit. Sincerely, Guest Relations Manager
4 out of 5
by Nelli

Vacation stay

Posted Jun 19, 2017 on Hotels
Good service, had a problem with key cards, every time we went in and out of room, it needed rekeyed. staff was very nice about this. Good breakfast, staff kept filling anything low. Only complaint is that it needs two elevators badly! Also a hot tub would be nice since the pool is indoors. Beds very comfortable. We really enjoyed our stay.
Comment from Hotel Management
Jun 21, 2017 by James, Hotel Management
Nelli, thank you for choosing to stay at La Quinta Inn & Suites Hot Springs and for sharing your feedback. We are pleased to know you liked our service and that your overall stay was good. With that said, I am sorry for the inconvenience you had with the key card, and appreciate your suggestions for our facilities. We hope this didn’t overshadow your otherwise positive visit and that you will consider us again in the future. Sincerely, Guest Relations Manager
5 out of 5
by Wendy

Great hotel with friendly helpful staff!!!!

Posted Jun 18, 2017 on Hotels
Very nice hotel. All the staff was really friendly. Jamie-manager was always very helpful with directions etc She has a very people personality:) We love how "Pet friendly" it is too. Why we picked it. Great hotel!!!! Beds comfy....
Comment from Hotel Management
Jun 23, 2017 by James, Hotel Management
Thanks for sharing your wonderful experience regarding your stay at La Quinta Inn & Suites Hot Springs. We are thrilled to know you liked our pet-friendly hotel and were impressed with the service provided by our associates. I will surely share your praises with Jamie and her team members. It was good to have you here, and we look forward to welcoming you back soon. Sincerely, Guest Relations Manager
4 out of 5
by Christina

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017 by James, Hotel Management
Christina, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and We hope to see you again at La Quinta Inn & Suites Hot Springs. Sincerely, Guest Relations Manager