Ratings based on 588 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from hot springs, arkansas

5 minute drive to down town.

Posted Jun 2, 2017
Decent hotel. Near downtown. Quiet. Nice bathroom. Nice staff.
Comment from Hotel Management
Jun 3, 2017 by Guest Relations Manager , Hotel Management
Natalie, thank you for choosing to stay at La Quinta Inn & Suites Hot Springs and for sharing your wonderful comments. We are delighted to know our location was ideal for your needs and that you were impressed with your our courteous associates. Thanks again for being our guest, and we look forward to hosting you again soon. Sincerely, Guest Relations Manager
1 out of 5
by A verified traveler

La Quinta administration make a surprise visit.

Posted Jun 2, 2017
Pros: Nothing
Cons: Read my experience. Almost every aspect could be improved
Location: I very much enjoyed the city of Hot Springs. My hotel was the only negative experience
Horrible. First room toilet doesn't work upon entry. Moved to second room smells strongly of smoke. Start a shower fire alarm starts going off and won't stop. Third room the bathroom door covering lower right hand corner near the floor is chipped in about a 3 inch area showing unfinished wood. This is a description of the first 40 minutes from check in. I will never stay in a La Quinta hotel again. The next morning the breakfast sausage was prepared in a crock pot. Very un-appetizing. I currently run my own business. If this was one of my satellite companies at least one person would not have a job now.
Comment from Hotel Management
Jun 4, 2017 by Manager, Hotel Management
Thanks for staying with us and for sharing feedback on your recent stay. It was disappointing to read that we fell short in multiple areas and we hope you will accept our sincere apologies. Our goal is to provide you with an excellent visit and your experience not typical of our usual service delivery. Please know that our engineering team was promptly notified to repair the issue with your room’s washroom and address the unpleasant scent. We hope you will give us another chance to provide you with excellent service the next time you are in our area and allow us to make it up to you. If we can be of further assistance at this time, please let us know. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location

Posted Apr 25, 2017
The La Quinta was very accomadating. Recently remodeled rooms, very friendly staff, even pet friendly! Allie & Miss Cindy took care of our every breakfast need. They were so friendly and helpful. The breakfast was very well-stocked, tasty, and the dining area was very clean, relaxing, and also recently remodeled. Hotel is in a great location - very close to downtown activities. Check-in was easy and quick.
Comment from Hotel Management
Apr 26, 2017 by Guest Relations Manager, Hotel Management
Kayli, thank you for staying at La Quinta Inn & Suites Hot Springs and for your excellent review. We are so thrilled to read you loved our convenient location which was perfect for your needs and that you were impressed with the breakfast we serve. We also appreciate you recognizing our team for the service they provided and will be sure to share your kind words with them, especially with Allie & Cindy. We look forward to seeing you again soon the next time you are in the Hot Springs area! Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Apr 24, 2017
Nice clean and staff was very polite highly recommend it
Comment from Hotel Management
Apr 24, 2017 by Guest Relations Manager , Hotel Management
We are delighted to know you had an excellent stay at La Quinta Inn & Suites Hot Springs. Our staff is committed to providing excellent service, so they all will be happy to know their efforts helped make your stay a great one. We appreciate your recommendation and hope you are already planning another trip our way. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Coppell Texas

Just passing through!

Posted Apr 18, 2017
Cons: The coffee!
We were just passing through and needed a clean, pet friendly place to sleep for the night. This fit the bill and also had the benefit of the Blu Monkey next door for an early dinner and great happy hour! Hotel staff was great and very friendly!!
Comment from Hotel Management
Apr 19, 2017 by Guest Relations Manager , Hotel Management
Judy, thank you for staying at La Quinta Inn & Suites Hot Springs and for your feedback. We are happy to know you had a restful night’s sleep and that you were impressed with the great value we offer. We appreciate your business and hope to have you will choose us again whenever you are in this area. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2017
Pros: Location
Cons: Some T L C in bathrooms...
Location: Very nice location
Nice time race track. Nothing more to say. More would not be important.
Comment from Hotel Management
Apr 16, 2017 by Guest Relations Manager , Hotel Management
Thank you for including La Quinta Inn & Suites Hot Springs in your travel plans. We are happy to know our location was perfect for your trip and that you stay with us was satisfactory. We appreciate your observation and have taken a note of it. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Apr 8, 2017
Location: We were close to downtown historic Hot Springs and the racetrack. Great restaurants and shopping nearby.
Wonderful hotel with friendly, helpful staff, great pool and exercise facilities, and awesome breakfasts every morning!
Comment from Hotel Management
Apr 9, 2017 by Manager , Hotel Management
Thank you for your glowing review of La Quinta Inn & Suites Hot Springs. It's great to read you had an amazing experience and that our convenient location, along with courteous service and modern facilities made your visit even better. Your feedback is much appreciated, and we look forward to welcoming you back soon. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Good clean hotel with great FREE breakfast

Posted Mar 28, 2017
We enjoyed our stay. Staff was helpful and friendly. My only complaints are the lighting in the pool and there's water on the floors where people leave the pool and I slipped several times.
Comment from Hotel Management
Mar 29, 2017 by Guest Relations Manager, Hotel Management
Thank you for choosing La Quinta Inn & Suites Hot Springs and for sharing your feedback. We are glad to know our courteous staff and breakfast offerings met all of your expectations for a great stay. We also appreciate your observation in regard to our pool area and have shared it with the concerned team in an effort to improve our guest experience. Thanks again for your business, and we hope to welcome you back in the future. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Mar 27, 2017
Pros: clean and comfortable
Cons: weakest coffee in town
good experience and would return when in Hot Springs
Comment from Hotel Management
Mar 28, 2017 by Guest Relations Manager, Hotel Management
Thank you for staying at La Quinta Inn & Suites Hot Springs. We are thrilled to know you had an amazing stay and loved our spotless property. We look forward to welcoming you back soon. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 26, 2017
Came to visit hot springs and enjoy a hot tub bath on bath house row
Comment from Hotel Management
Mar 27, 2017 by Guest Relations Manager, Hotel Management
Thank you for staying at La Quinta Inn & Suites Hot Springs and for your excellent review. It is great to read you were impressed with our facilities and that you enjoyed your time while you were here. We look forward to seeing you again soon the next time you are in the Hot Springs area! Sincerely, Guest Relations Manager