Ratings based on 658 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from hot springs arkansas

Nice play to stay

Posted Nov 21, 2017
The original clerk was young and not exactly jovial, however the rest of the staff throughout our stay was very accommodating. The room was clean and beds were comfortable. The breakfast was actually surprisingly good!! We will definitely be back!!!!
Comment from Hotel Management
Nov 21, 2017 by Guest Relations Manager, Hotel Management
Miranda, thank you for choosing La Quinta Inn & Suites Hot Springs and for your review. We are glad to know your well-appointed room and our courteous associates left you with a great impression of our hotel. Your feedback is of utmost value to us as it will help us to improve. We appreciate your business and look forward to serving you better in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 11, 2017
Peaceful quiet and comfortable breakfast was great enjoyed indoor pool hotel close to all restaurants and activities.
Comment from Hotel Management
Nov 12, 2017 by Guest Relations Manager, Hotel Management
It was our pleasure hosting you at La Quinta Inn & Suites Hot Springs. We are delighted to read you enjoyed your time with us and that our convenient location and the facilities made it even more memorable. We appreciate your business and hope to be your first choice every time you visit our area. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from OK

Bright spot

Posted Nov 3, 2017
Very accommodating staff & facility. A welcoming sight on a drizzling evening of travel. Thank you!
Comment from Hotel Management
Nov 4, 2017 by Guest Services Manager, Hotel Management
Thank you for sharing your wonderful experience at La Quinta Inn & Suites Hot Springs. We are delighted to learn you enjoyed your time with us and that our outstanding hospitality made it even more memorable. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Little Rock, AR

Nice hotel in a great location

Posted Oct 29, 2017
Pros: The hotel was very nice, quiet and clean, .
Cons: n/a
Location: The hotel was was in an excellent location,,close to shopping, dining and on activities.
I had an excellent experience with LaQuinta.. We were able to check into our room early, and the staff was very helpful and pleasant.
Comment from Hotel Management
Oct 31, 2017 by Guest Relations Manager, Hotel Management
Thank you for your fantastic review! We are delighted to read you liked our convenient location for its closeness to many interesting venues and our top-notch service provided by our courteous staff. It was a pleasure to have you as a guest at La Quinta Inn & Suites Hot Spring, and we hope to see you again soon. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, AR

Posted Oct 23, 2017
Location: Good location with lots of restaurants nearby.
We always stay at La Quinta Inn's when we travel because they are pet friendly and most are comfortable, clean and good location. Our stay at La Quinta in Hot Springs, Arkansas was tainted by the inconsiderate desk clerk on Sunday morning who decided to deactivate everyone's room key card at 10:00 am leaving many frustrated guest locked out of their rooms. The clerk was unconcerned about inconveniencing the guest and was more concerned about reading her book than assisting guests.
Comment from Hotel Management
Oct 25, 2017 by Guest Relations Manager, Hotel Management
Janis, thank you for choosing La Quinta Inn & Suites Hot Springs and we appreciate your loyalty to our brand. We are pleased to read you liked your comfy room and our convenient location close to the Hot Springs Downtown Historic area. However, I apologize for the inconvenience you experienced and your feedback has been shared with the front desk team to ensure we provide excellent service to each guest moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Friendly staff, comfortable stay!

Posted Oct 19, 2017
Location: Wasn't too far from the area we were interested in seeing. Great selection of restaurants, shopping centers, gas stations all in the nearby vicinity.
Hotel staff was very helpful, friendly and accommodating.Staff was very enthusiastic during Breakfast, welcoming customers. Food was kept at proper temperature and food & drinks were always readily available. Our stay at the Hotel was very comfortable and would recommend this place to anyone planning a trip in this area..
Comment from Hotel Management
Oct 21, 2017 by Guest Relations Manager, Hotel Management
Thank you for your delightful review of La Quinta Inn & Suites Hot Springs. We are thrilled to know you were impressed by our convenient location close to many places of interest and the excellent service provided by our staff which made your stay a memorable one. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

In Town For Wedding

Posted Oct 15, 2017
Enjoyed my stay here! Hotel staff were awesome! Love that I can travel with my dogs and have a nice place to stay that is pet friendly! The only thing I didn't really like was the breakfast. I wish y'all would be more clean eating friendly!! All that processed stuff is nasty!!
Comment from Hotel Management
Oct 15, 2017 by Guest Relations Manager , Hotel Management
Kimmy, thank you for being our guest at La Quinta Inn & Suites Hot Springs. We are pleased to know your stay with us was good and that you liked our courteous associates. Having said that, I am sorry for not meeting your expectations in regard to our breakfast facility and have shared your concerns with my team for improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Families
by A verified traveler from lakeland, tn

Good choice for family

Posted Oct 14, 2017
Pros: The staff was friendly. Hotel was clean and comfortable.
Cons: All was good
Location: The location was good but most everything was, of course, driving distance. There were several restaurants nearby and within walking distance.
The room was very clean. Breakfast was full of choices and the indoor pool, while small, kept my two grandchildren occupied after dinner. The location was easy in and out. I would definitely recommend this hotel.
Comment from Hotel Management
Oct 14, 2017 by Guest Relations Manager , Hotel Management
Brenda, we are so glad you enjoyed your time at La Quinta Inn & Suites Hot Springs. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Guest Relations Manager
4 out of 5
by A verified traveler from Waukegan

Dog Hotel

Posted Oct 11, 2017
Pros: location of busniss.
Cons: no animals allowed. Put them in a barn.
Location: Go to the Blue Monkey Grill to eat.
I did not know dogs were allowed in the hotel when I booked it. I'll not go to this hotel again.
Comment from Hotel Management
Oct 12, 2017 by Guest Relations Manager, Hotel Management
Richard, thanks for being our guest at La Quinta Inn & Suites Hot Springs. Being conveniently located in the business district is ideal for many business travelers, and we’re glad you felt the same. However, I am sorry you weren’t comfortable with our pet-friendly policy. We hope you’ll consider the positive side of your visit and will choose us for staying again in the future. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ar

Perfect location for US

Posted Sep 11, 2017
Pros: Room
Fast easy check in, all personnel were excellent, Breakfast was great and had a wide variety both days.
Comment from Hotel Management
Sep 12, 2017 by Guest Relations Manager, Hotel Management
Melissa, thank you for being our guest at La Quinta Inn & Suites Hot Springs. We are thrilled how much you enjoyed our location, our service, and that our exceptional breakfast offering was all you needed. We will share your positive feedback with the entire team and look forward to welcoming you back. Sincerely, Guest Relations Manager