Ratings based on 719 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from clear lake ia

Nice and clean.good breakfast and close to attract

Posted Apr 3, 2018
Staff friendly. Close to track and casino. Clean room and good breakfast
Comment from Hotel Management
Apr 4, 2018 by Guest Relations Manager, Hotel Management
David, thank you for your nice review of La Quinta Inn & Suites Hot Springs. We are delighted to read you liked the service provided by our courteous associates and your well-appointed room which made your stay more comfortable. we look forward to welcoming you back to our area. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2018
Very good location. Indoor pool is Excellent for kids.
Comment from Hotel Management
Mar 31, 2018 by Guest Relations Manager, Hotel Management
Thank you for choosing to stay at La Quinta Inn & Suites Hot Springs. We're happy you found our location ideal for your needs and that our pool perfect! We appreciate your feedback and look forward to welcoming you back. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice for the price

Posted Mar 27, 2018
Rooms are nice, staff is friendly, pool is small and in rough shape.
Comment from Hotel Management
Mar 28, 2018 by Guest Relations Manager, Hotel Management
We appreciate your nice review of La Quinta Inn & Suites Hot Springs! We strive to provide service and accommodations that are worthy of this kind of feedback. Thank you so much. We look forward to having you as our guest again. Sincerely, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pine Bluff Arkansas

Great

Posted Mar 26, 2018
Experienced a great stay. Very clean and professional staff. Would recommend to others as excellent. 5 star rated. Husband and I enjoyed our stay and will be returning for a more lengthy stay.
Comment from Hotel Management
Mar 26, 2018 by Guest Relations Manager, Hotel Management
Thank you for taking the time to post this wonderful review and recommending us. We appreciate the positive feedback you have provided regarding your stay. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations, so we are glad we accomplished this during your visit. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Forrest City AR

Posted Mar 25, 2018
Employees very nice and pleasant. Rooms very clean and organize. Pool was nice just had a little to much chlorine in it.
Comment from Hotel Management
Mar 26, 2018 by Guest Relations Manager , Hotel Management
Thank you for taking the time to post this wonderful review and for sharing it with other travelers. We appreciate the positive feedback you have provided regarding your stay. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations, so we are glad we accomplished this during your stay with us. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2018
Great stay! Close to shopping and food. Great price and location to stay for the races!
Comment from Hotel Management
Mar 26, 2018 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback! It's nice to know our convenient location and closeness to the Hot Springs Downtown Historic area, with many restaurants and shopping venues close by made your stay better. We appreciate you highlighting the great value you found us! All of us at La Quinta Inn & Suites Hot Springs appreciate you being our guest. Please visit us again soon! Sincerely, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 22, 2018
When we arrived the hotel smelt so clean. Check on was fast and the staff was super friendly. When we got up to our room, it also smelt super clean. Our floor was very quiet and the room was comfortable. I would recommended this to a friend. It was a nice stay!
Comment from Hotel Management
Mar 22, 2018 by Guest Relations Manager , Hotel Management
Thank you for taking the time to post this wonderful review. We appreciate the positive feedback you have provided regarding your stay. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations, so we are glad we accomplished this during your visit. Thanks for the recommendation, and we look forward to welcoming you again soon. Sincerely, Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Hot Springs AK

Posted Mar 22, 2018
To many dogs and dogs walking around the pool very disgusting. Need to improve or I won't be back and my friends either.
Comment from Hotel Management
Mar 23, 2018 by Guest Relations Manager , Hotel Management
Thank you for being our guest. We apologize for the inconvenience you experienced because of our pet-friendly policy. We will share your review with our team to ensure they make sure that the pet-owners take care of their pets when in-house. We encourage you to visit us again so that we can provide you the service you deserve. Sincerely, Guest Relations Manager
3 out of 5
by A verified traveler

Average

Posted Mar 20, 2018
Staff was very friendly and the breakfast was fresh, tasty and well stocked. The room overall was average. Stains on the carpet and room needs come upgrades. Dog barking at 7 am for over 10 minutes and the walls are thin.
Comment from Hotel Management
Mar 21, 2018 by Guest Relations Manager, Hotel Management
Thank you for taking the time for sharing your experience at our hotel. It is a pleasure reading you enjoyed our free breakfast and that you were pleased with the service provided by my staff. However, I am sorry for the noise and cleanliness issues you had while here. I have shared your feedback with my housekeeping team so that they can be more diligent about their work. We hope you will give us a chance to impress you on a future visit. Sincerely, Guest Relations Manager
3 out of 5
by A verified traveler

Satisfactory Stay

Posted Mar 18, 2018
Our experience overall was satisfactory. The room was clean and the bed was comfortable. The rooms however are not very soundproof. It was very loud with kids running around and you could hear banging noises on the walls next door and in the room above us. The parking is a bit to be desired because there is not much lighted spaces available. One night we had to park at the restaurant next door. We also had a plumbing problem with no hot water in the shower which took about 2 hours to get fixed. The staff was nice and helpful. If you don’t love dogs, this would not be the place for you. There were many dog guests!
Comment from Hotel Management
Mar 19, 2018 by Guest Relations Manager, Hotel Management
Scarlett, thank you for being our guest. We are pleased to know you liked the service provided by our courteous staff and had an overall good stay. However, we are sorry for the noise issue you experienced during your stay. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We value your feedback and hope you will give us another opportunity to provide you with the service you deserve. Sincerely, Guest Relations Manager