Room, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Arkadelphia Caddo Valley Area

2 out of 5
Super 8 by Wyndham Arkadelphia Caddo Valley Area
118 Valley St, I-30 Exit 78, Arkadelphia, AR

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 363 reviews" "
Rating 8 - Good. 89 out of 363 reviews" "
Rating 6 - Okay. 71 out of 363 reviews" "
Rating 4 - Poor. 44 out of 363 reviews" "
Rating 2 - Terrible. 46 out of 363 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is exceptional for the price. You know for the price it isn’t fancy the blanket had a cigarette burn on it BUT they looked and smelled so clean and fresh. The mattress was super comfy. The areas location has multiple restaurant options while being far enough away from heavy traffic to provide and nice quiet sleep. Top it all off with the friendliest, helpful staff. We came in late and they greeted us with a smile and welcoming behavior. Felt safe it was well lit also.
Stayed 1 night in Mar 2024
Response from Daxa on Mar 12, 2024
We appreciate your time to give us feedback and business. Glad to here you noticed detail but felt all bedding and room was cleane.Thank You. THANK YOU FOR YOUR UNDERSTANDING.

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to staff , they were really nice and they were on top of our motel when we stayed uncleanliness and just is quiet and just as good place to stay
Stayed 1 night in Mar 2024
Response from Daxa on Mar 12, 2024
We appreciate your feedback and business. Happy to hear team was friendly and room was clean and you had restful sleep.

4/10 Poor

Jessie, Newton

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Kathy was cordial, accommodating and responsive. The woman at checkout in the afternoon was lovely. Someone came into our room while we were at breakfast and took our towels! We had not checked out and still needed to shower. Totally unacceptable. Owner is rude, arrogant, confrontational and completely unprofessional. Very bad for your business and reputation. Because of him, we will never stay here again, despite the need to make many trips to Arkadelphia in the future. The pool is NASTY. Lots of smoking happening around the property. Miss Kathy does a great job, in terms of damage control for the owner~
Stayed 1 night in Feb 2024
Response from Daxa on Mar 12, 2024
Sorry for your disappointment. We will look into that.

10/10 Excellent

Taressa

Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS PERFECT
Stayed 1 night in Feb 2024
Response from Daxa on Feb 14, 2024
We are glad to hear your overall experience was perfect. We appreciate your time to give us feedback and business.

10/10 Excellent

lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stop and nice folks that work there.
Stayed 1 night in Feb 2024
Response from Daxa on Feb 11, 2024
Glad to hear you had good experience with us and team was good. We appreciate your time to give us five points and feedback.

10/10 Excellent

Stephen, Justin

Stayed 1 night in Feb 2024

2/10 Terrible

Tracy

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Daxa on Jan 14, 2024
Thank you for feedback and business.

4/10 Poor

Trey

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beds seemed to be from the 90s not comfortable at all. It was a cheap hotel but you get what you pay for.
Stayed 1 night in Dec 2023
Response from Daxa on Dec 30, 2023
Sorry bed was not comfortable, please let us know next time and we can try our best to move you in different room. We are in process of replacing beds. Thank you for your feedback and business.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daxa on Dec 24, 2023
Thank you for five points and business.

10/10 Excellent

Amanda

Traveled with family
Liked: Staff & service, room comfort
Nicely decorated, friendly, and overall good. Was a few stains on floor by king size bed.
Stayed 1 night in Dec 2023
Response from Daxa on Dec 23, 2023
Thank you for feedback, noticed decoration. We will see to clean a stain on floor by king bed. We appreciate your business.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
all was good
Stayed 1 night in Dec 2023
Response from Daxa on Dec 15, 2023
Thank you for five point, business and time to give us feedback.

10/10 Excellent

Zach

Liked: Staff & service, property conditions & facilities
It was safe quite an comfortable.
Stayed 3 nights in Dec 2023
Response from Daxa on Dec 11, 2023
Glad you felt safe and quite and comfortable. Thank you for your business and feedback.

4/10 Poor

Kristen

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but the plugs in the bathtoom area was not working so I couldnt blow dry my hair. I tried a different plug and it was the same. I also opted to take a bath instead of a shower after driving 14 hours and the water just kept running out of the bathtub. I called front desk but all was said was i will get it fixed not let me give you a partial refund or vomp you a night so I only stayed one night and I wont be returning there again. I will say though Mr. Patel was nice and the front desk clerk.
Stayed 1 night in Dec 2023
Response from Daxa on Dec 8, 2023
Thank you for your feedback and we will work on plugs and bathtub water stopper.

10/10 Excellent

Jill

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The worker that checked me in in the evening was very nice and informative and the man that checked me out the next day as well. The property is outdated, but if you’re OK with that then it’ll be OK. the bed was clean and comfortable, the pillows were nice but the towels should be thrown out they were stained which is gross. The coffee for breakfast the next morning is good and they had nice breakfast items.
Stayed 1 night in Nov 2023
Response from Daxa on Nov 29, 2023
Jill,Thank you for detail feedback, great to hear team was good, bed and pillow was comfortable and it was clean. Yes we will look in to towels with stains and take proper steps to make it better. Thank you.

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a covienent location, right off the I-30. It is very clean room and around the motel. The lady checked us in was very friendly. For what we paid, this is the best 2 -star motel we had.
Stayed 1 night in Nov 2023
Response from Daxa on Nov 29, 2023
Glad to hear room was clean and team was friendly. We appreciate your feedback and business.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really pleasant and the room was perfect for what we were wanting
Stayed 1 night in Nov 2023
Response from Daxa on Nov 24, 2023
Thank you for your feedback, five points and business. glad to hear room was to your standard.

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Property conditions & facilities
Booking and check in were easy. Clerk was very friendly. The room was a place to sleep…bed had no box springs therefore it was very low to ground. Room looked like it was painted by a five year old. Not very presentable.
Stayed 1 night in Nov 2023
Response from Daxa on Nov 19, 2023
Thank you for feedback and business.

6/10 Okay

Dave

Business traveler
Liked: Cleanliness, staff & service
On the first night of a three night stay I was locked out and had to go to the office to get a new key card. The breakfast wasn't much. Electrical outlets not well located in the room.
Stayed 3 nights in Nov 2023
Response from Daxa on Nov 14, 2023
Thank you for your feedback and business.

8/10 Good

Floyd

Our room was clean but in need of updating
Stayed 1 night in Oct 2023
Response from Daxa on Oct 29, 2023
Thank you for your feedback and business. Yes we are working on updating rooms, hopefuls we will finish by next year.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fine.
Stayed 1 night in Oct 2023
Response from Daxa on Oct 22, 2023
Mark,Thank you for your feedback and business.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and the bed was comfortable, check in was quick and easy and the staff were lovely, the breakfast was also very nice.
Stayed 1 night in Oct 2023
Response from daxa on Oct 20, 2023
Thank you for time to give us feedback and business. Glad to hear overall you had good experience.

10/10 Excellent

Brent

Stayed 1 night in Oct 2023
Response from Daxa on Nov 9, 2023
Thank you for five point and business.

6/10 Okay

Erwin

Stayed 1 night in Sep 2023
Response from Daxa on Nov 6, 2023
Thank you for business.

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in took forever. We get to the room and it’s alright. It’s what you expect for the price. The issues were the horrible yellow lights everywhere gave me a migraine. The fridge in our room didn’t work. Unfortunately we had some groceries that needed to be refrigerated and ended up having to be put in a cooler with ice. The mattresses need to be replaced. Take icy hot, bengay, bio freeze, whatever. I would have been more comfortable sleeping on the floor. The mattresses were extra extra firm. The pillows were hard lumpy balls. We all tossed and turned all night. I woke up so sore that I had to seek out my bio freeze. The door to the bathroom hit the toilet. The toilet sounded like a jet when you flushed. I could hear everything that happened in the room below including this guy taking a 27 minute shower. Location was great for us. There are lots of gas stations and places to eat nearby. The free breakfast was little debbies and cereal. The owner was nice but I had trouble understanding him. I’d stay again but would have my own pillows and a mattress topper.
Stayed 2 nights in Oct 2023
Response from Daxa on Oct 11, 2023
Sorry you were not happy with room and in future, let us know if we can help to change pillow, fridge we would as for mattresses we will keep in mind when we replace to better and soft. We only offer light breakfast as Super 8 standard. Thank you for feedback and business.

10/10 Excellent

JaNa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great
Stayed 1 night in Oct 2023
Response from Daxa on Oct 2, 2023
JaNa, Thank you for five point and business. We appreciate your time to give us feedback.

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities
After checkout I was charged $30 for my two pets. Nothing was said about pet fees before check-in.
Stayed 1 night in Sep 2023
Response from Daxa on Sep 22, 2023
It is on our site and posted sign in office too. Sorry that you misunderstood. We appreciate you feedback and business.

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great place at a great price
We were there for a college softball game We weren’t there for amenities. However we had everything we needed ! It was clean and quiet. It was perfect for our plans and a great price to boot. Ms Judy at the check in desk was very friendly and very accommodating. She was nicely dressed and very lovely. She was knowledgeable and answered all Of our questions. The location was perfect Thank you Ms Judy for your kindness.
Stayed 4 nights in Sep 2023
Response from Daxa on Sep 22, 2023
Thank you for your feedback and we are happy to hear that team member was helpful and able to answer all your questions. We appreciate your business.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Sep 2023
Response from Daxa on Sep 11, 2023
Thank you for your time to five us feedback and business. We glad that you noticed clean room.

8/10 Good

Mary Ann

Traveled with family
Liked: Staff & service
The check is was awesome lady was helpful and friendly. Rooms are outdated and need to be repainted and updated.
Stayed 1 night in Sep 2023
Response from Daxa on Sep 6, 2023
Thank you for your feedback and business.

8/10 Good

Belinda, Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's in a great location for everything to be within walking distance. Wonderful Mexican restaurant across the parking lot and across the street is a waffle house. The parking lot is easy parking with plenty of room.
Stayed 2 nights in Sep 2023
Response from Daxa on Sep 4, 2023
We appreciate your time to give us review and business. Glad to hear restaurants was walking distant.

10/10 Excellent

Jamie

Response from Daxa on Sep 17, 2023
Jamie, thank you for your feedback, five stars and business.

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service
Clean , comfortable
Stayed 1 night in Aug 2023
Response from Daxa on Aug 20, 2023
John, Thank you review, and business. We glad to hear you noticed clean ,and comfortable room.

8/10 Good

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient.
Close to I-30 and Caddo River. Convenient.
Stayed 1 night in Aug 2023
Response from Daxa on Aug 14, 2023
Tammy, thank you for your feedback and business.

10/10 Excellent

Brandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from daxa on Aug 3, 2023
Thank you for feedback, business and ten points. We appreciate your time to give us review.

10/10 Excellent

Sarah

Traveled with partner
Liked: Amenities
Amazing service. Bed was super comfy.
Stayed 2 nights in Jul 2023
Response from daxa on Jul 27, 2023
Sarah, Glad to hear bed was super comfy and you were happy with service. We appreciate your feedback and business. Thank You

8/10 Good

Glenn

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Daxa on Jul 12, 2023
Thank you for your time to give us feedback and business.

6/10 Okay

Heather

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Still a decent place to stay!
The plus side of the stay was that we could drive our vehicle right up to the door; there was enough room for 5 of us. The downside was that you could tell it was a pretty old place, the bed cover seemed to have a burn hole on it, the toilet was actually not bolted/attached to the floor (although the floor was in a new/great shape, clean shower, toilet was spankin' clean). People at the front desk were so nice and kind and we appreciated that. Pool looked clean and very inviting!
Stayed 1 night in Jul 2023
Response from Daxa on Jul 9, 2023
Heather, thank you for your feedback and business.Glad to see you noticed all details and we will fix things you have mentioned.

10/10 Excellent

Theodore

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous and customer friendly.
Stayed 1 night in Jul 2023
Response from Daxa on Jul 7, 2023
Thank you for your time to give us feedback and business. Glad to hear team was friendly.

10/10 Excellent

Gwendolyn

Stayed 1 night in Jul 2023
Response from Daxa on Jul 5, 2023
We appreciate your time to give us feedback and business.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, comfortable stay for the night for me and my son while we traveled. Staff was friendly.
Stayed 1 night in Jun 2023
Response from Daxa on Jul 2, 2023
We are happy to hear you had good experience with Super 8, you felt safe, comfortable and team was friendly. We appreciate your time to give us feedback and business.

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Daxa on Jul 11, 2023
We appreciate your feedback, five points and business.Thank You

6/10 Okay

Pennie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Daxa on Jun 18, 2023
Thank you for your feedback and business.

6/10 Okay

Pennie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Daxa on Jun 16, 2023
Thank you for your feedback.

10/10 Excellent

JAMES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Stayed 1 night in Jun 2023
Response from Daxa on Jun 14, 2023
James, thank you for ten points and business.

8/10 Good

Donnie K

Liked: Cleanliness, staff & service, room comfort
Good for the price, not so much for building
Nice and clean, friendly managment and the price was great. We would stay again when traveling through. Problems with wifi (very slow and hard connection) unsightly ash tray (made of blocks and pails) outside of every door and a dated, some things needing repair interior, keep the rating lower than I would have given otherwise.
Stayed 1 night in Jun 2023
Response from Daxa on Jun 14, 2023
Donnie, Glad to see you noticed clean room, friendly team and great value. Sorry to hear that wifi was slow, in future let us know and see if we could restart.

10/10 Excellent

JAMES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding !!!
Stayed 1 night in Jun 2023
Response from Daxa on Jun 9, 2023
James, Thank you for ten points, time to five us feedback and business.

10/10 Excellent

Calandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and the staff was very nice. I would recommend this hotel. If I am in this area again, I would definitely choose here.
Stayed 1 night in Jun 2023
Response from Daxa on Jun 6, 2023
Calandra, We appreciate your business and time to place a review. Glad to see you noticed clean room and team was friendly. You are always welcome,

2/10 Terrible

Brooke

Stayed 1 night in May 2023
Response from Daxa on Jun 22, 2023
Thank you for your feedback.

10/10 Excellent

Michael

Great stay
End of a long two week trip didn’t think we could make it home so it was a quick stop on the side of the road. Excellent hotel definitely will be remembering this place. Staff is very friendly and helpful.
Stayed 1 night in May 2023
Response from Daxa on May 26, 2023
Michael, it was our pleasure to host you and happy to see you were rested for your road trip. We appreciate your time to give us feedback and business.

8/10 Good

Angelita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Daxa on May 14, 2023
Thank you for eight points and business.