Ratings based on 261 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 25, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Spa GROSS and unusable. NEEDS PROFESSIONAL help

Posted May 23, 2017
Never seen one so bad without a CLOSED sign on it.
5 out of 5
by A verified traveler

Unbeatable value for money

Posted May 19, 2017 on Hotels
Great value for the money ! Room was clean. Free breakfast was reasonable. WiFi was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheyenne

Great location

Posted May 8, 2017
Great place to stay. But sink was very slow draining and maid wasn't attentive to leaving Coffee.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 5, 2017 on Hotels
5 out of 5
by Shawna

Perfect fit

Posted May 1, 2017 on Hotels
Tremendous service and clean as can be. We stayed on the 1st floor in the Presidentisl Suite and it was so worth the extra expense. Quiet and comfortable. They should change up the breakfast and add some variety from day to day. The sausage especially was poor quality
4 out of 5
by Renee

A pleasant stay

Posted Apr 25, 2017 on Hotels
Great breakfast choices, pool was closed, upon leaving I noticed they had a hot tub, would have been nice to know that. No estuarine on site, but a nice restaurant across the street within walking distance.
4 out of 5
by DAVID

Comfortable one night stay

Posted Apr 24, 2017 on Hotels
A very place to stay for one night on the way back to Denver from the Black Hills. The pool is being renovated so they reduced the price of rooms to compensate. Breakfast was decent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a lot of piece and quiet just what we needed.

Posted Apr 19, 2017 on Orbitz
Pros: Peace and quiet.
Cons: Ask if the guest needed anything.
Location: N.A.
Had two children; one toddler, one new born, was a perfect place due to its quietness in the hotel. The only problem I would have is not with the hotel but the town during holidays most places are closed and therefore it makes it hard to go dine out.
5 out of 5
by Chris

Great, Quiet Location

Posted Apr 18, 2017 on Hotels
The entire hotel is very nice. We have stayed here several times over the past 4 years. However, the breakfast, although very good, has gone a bit downhill. The room is great, but the mattress needs to be replaces. You sink WAAAYY down in it. The desk clerks are always very nice and friendly. Best place to stay in Hot Springs.