Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from East Texas

Peaceful and refreshing

Posted Aug 14, 2016
Pros: Everything!
Location: Just enough out of town to be peaceful and relaxing, lots of shops around making it convenient.
Nice get a way. Beautifully furnished a very nice place. Washer and Dryer was an added bonus in the Condo.
5 out of 5
by A verified traveler

Very nice

Posted Aug 3, 2016
Very nice , good location, clean . Beautiful scenery ,
5 out of 5
by A verified traveler

Great place for family with young kids/ babies!!

Posted Jul 29, 2016
Love love it here' was a place to call home away from home' they did everything to accommodate my family' was extremely spacious' and lots of things for kids to do' will definitely come back!!!
5 out of 5
by A verified traveler

Very nice condo

Posted Jun 2, 2016
It was very nice and very clean. It has everything you need. I just wish it had lake access and a balcony.
Comment from Hotel Management
Jun 10, 2016 by Edna, Hotel Management
The A sides with the full kitchen have the balcony. Just call and we can see if we can get you one facing the lake. Thank you and come back to see us.
4 out of 5
by Deborah from Georgetown Texas

Beautiful restful place

Posted May 21, 2016 on Hotels
Beautiful place. We had a couple of minor issues with unit but they were quickly remedied by the great staff. Liked that we were also an easy drive to town. We would return to this property.
Comment from Hotel Management
May 27, 2016 by Edna M, Hotel Management
Thank you and we hope you come back to see us,
5 out of 5
by A verified traveler

Very nice, quite, retreat.

Posted May 16, 2016 on Hotels
Very nice, quite, retreat.
Comment from Hotel Management
May 31, 2016 by Edna M, Hotel Management
Thank you! Come back and see us.
2 out of 5
by A verified traveler from Springdale, AR

Over priced and dirty. The rooms smell like mold!

Posted Mar 30, 2016
Over priced and dirty. The room smelled like mold and the furniture VERY dated and in need of repair. I would not stay here again or recommend this place. It is also a very long drive to the horse track and the road getting here for us was very curvy.
Comment from Hotel Management
Apr 3, 2016 by Edna, Hotel Management
I am very sorry to hear about this problem. If there was a problem we are here 7 days a week and would have moved you to better accommodate you. I will have this room checked for a mold smell and see what is going on. I am very sorry for this as we are currently updating some of our rooms as well.
5 out of 5
by Kelly from East Texas

Relaxing

Posted Mar 29, 2016 on Hotels
Greatly enjoyed our stay here. Was very nice. Way larger and better than typical hotel stay. Close to Hot Springs. Very quiet and relaxing. Will be staying here anytime in the area.
Comment from Hotel Management
Apr 2, 2016 by Edna M, Hotel Management
Thank you and hope to see you again.
5 out of 5
by Sarah from Springfield

Change of plans lead to a nice discovery!

Posted Mar 22, 2016 on Hotels
We had a trip planned to Hot Springs centered around going to the horse races. We had issues with the booking at our original hotel in Hot Springs and there was nothing available in the city when we tried to find another hotel. So we ended up at Los Lagos in the city of Hot Springs Village instead. And I'm glad we did! We had a great time trying restaurants in a beautiful, new area. And the drive to the track and back to Hot Springs Village wasn't bad at all. We'd like to stay longer next time and really enjoy the resort, which was beautiful. The room was very nice and perfect for the 2 of us, although there would have been room in the studio suite for our 2 young kids if they had been with us. The kitchenette would have been nice for a longer stay, but we wanted to try the local restaurants during our short trip and ate out instead. The food at the Italian House Grill was amazing, loved the pizza from Charley's and really enjoyed Sunday Brunch at Chef Johnna's. And everywhere we went, the people were all so nice!! We hope to go back again sometime. Lots of lakes and outdoor activities to explore if you're not spending most of your day at the race track!
Comment from Hotel Management
Mar 30, 2016 by Edna M, Hotel Management
Thank you and we will look forward to seeing you again.
5 out of 5
by Sharon from Conway

Would stay here again.

Posted Mar 20, 2016 on Hotels
We stayed at Los Lagos because there were no accommodations nearer where we wanted to be but we were extremely happy with it and probably will stay there again in the future. Most of our time was spent elsewhere but we could see that there was a lot to offer in the immediate area...especially golf. The staff was extremely nice and very helpful.
Comment from Hotel Management
Mar 26, 2016 by Edna M, Hotel Management
Thank you so much and look forward to seeing you again.