Ratings based on 378 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bentonville, AR

Fantastic hotel

Posted Oct 14, 2017
They offer everything you need- form laundry detergent to dishwasher detergent. They we super helpful and incredibly friendly. Condo suite was small and cozy. Decor could use some updating, but it's part of its charm.
5 out of 5
Recommended
for Everyone
by A verified traveler from AUSTIN, TX

Loved it

Posted Oct 10, 2017
We had planned to stay 4 days. The village was beautiful, and quiet. Loved the jetted tub! We extended our stay for 7 more days.
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Wonderful find!

Posted Sep 29, 2017
Pros: Reasonable, clean, comfortable, beds were comfortable.
Location: Lake was right out the front door as well as place to rent boats and launch them. Golf courses were near. Hot Springs was close.
Four family members who were visiting other family. We were so surprised that we could stay in this beautiful spot for the amount we paid (less than one hotel room would cost). It was a fully furnished house with everything you need. The beds were perfect. Large rooms so you could get away if you wanted to. TVs in both bedrooms as well as the living room. We were on the lake and by a trail around the lake. Nearby was a place we could buy food if we did not want to cook or go out. It was nicer than a hotel room. We will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicer than we expected.

Posted Sep 5, 2017
Very nice place to stay. A bit far from Hot Springs, but worth the drive.
Comment from Hotel Management
Sep 9, 2017 by Edna Melton - General Manager, Hotel Management
We appreciate your awesome review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great vacation, close hot springs

Posted Aug 23, 2017
It was so quiet and clean. My family was really impressed.
Comment from Hotel Management
Aug 26, 2017 by Edna Melton - General Manager, Hotel Management
Thank you SO much! Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, Missouri

Lovely condo close to the pool

Posted Aug 4, 2017
My daughter and I enjoyed the spacious condo and the lovely jacuzzi tub. There was room at the dining room table for us to play games together on our rainy day inside. We loved the privacy and security we felt there.
Comment from Hotel Management
Oct 7, 2017 by Edna Melton - General Manager, Hotel Management
We are so glad that you enjoyed!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and well maintained facility.

Posted Jul 20, 2017
I was hoping for more hotel amenities. Our condo did not have a balcony or view. The room was clean but basic.
Comment from Hotel Management
Jul 22, 2017 by Edna Melton - General Manager, Hotel Management
Thank you for your review! The small one bedroom standard units are very basic. Try booking the one bedroom ELITE on your next stay!
5 out of 5
by Laraine

Posted Jul 18, 2017 on Hotels
everything was amazing!!!!!!
Comment from Hotel Management
Jul 22, 2017 by Edna M, Hotel Management
Awesome to hear!
4 out of 5
by A verified traveler

My experience

Posted Jul 18, 2017 on Hotels
Overall, a good stay. My only complaints were that the shower was filthy and neighbors television was extremely loud. Security did however address my issue with the noisy neighbors.
Comment from Hotel Management
Jul 22, 2017 by Edna M, Hotel Management
We are so sorry to hear this! Please let housekeeping know about these issues in the future and they will promptly fix!
2 out of 5
by A verified traveler

just ok

Posted Jul 15, 2017 on Hotels
check in time at 4pm is way to late and check out by 10 u kinda get cheated.. there are 24 hours in a full day last time I checked. there was trash in our room when we finally got checked in. and my whole family came home with little bites all over us which we believe were bed bugs. and the pool was way too small for how many people who stay at that place. we never could get a chance to swim bc it was always so crowded. I wasn't all that pleased and a long drive from hotsprings.
Comment from Hotel Management
Jul 22, 2017 by Edna M, Hotel Management
We are so sorry to hear about this experience! Chiggers are very bad right now and we currently have no reports of any bed bugs and we are all clear by our pest control company at this time. This is a timeshare resort and the check in and check out times are governed by our legal documents recorded with the county. We are so sorry that the pools were full! it is a very busy time of year!