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BIG HOTEL WITH GREAT AMENITIES. GREAT LOCATIONS.Multiple restaurants, 3 pools, spa, gym. Great Mall and restaurants across the street
We love the quieter aspect to the resort with the option of a free shuttle to one of the other sister properties if we would like. Staff is great and food is very good. Will definitely return!
I booked a suite with lower price. Equipment are fully operated except they don't have many TV channels. I thought the room included breakfast and that was what the front desk said. But they still charged me.
It was a great time. The hotel was right on the beach and we had great weather. Food was also good. All the workers are very friendly and helpful. We would stay their again.
We were there for my daughter’s 21st birthday, from the moment we arrived everything was just very nice. I will definitely go back again. We had a great vacation!!
At checkout have to pay charge for damage to their iron which was not done by us. Except for couple of staff (at food service who are excellent) rest staff need to learn customer service. Nicer quitter hotel for families. Pool is not heated. Rooms are ok. One have ac problem for few days. Was provided ...
we stayed from Jan 11 to 15, we had two great sunny days and the rest was cloudy and rain. Nevertheless we had a great time in our stay,the hotel and its amenities were nice and well kept, the staff were all wearing smiles on their faces and were very attentive to our needs. We were very pleased ...
We had a wonderful time - my husband, myself and our two 20+ sons. It was very relaxing and the staff took great care of us. We decided to splurge and stayed in a Villa so we all had our own rooms. This worked out great for our family.
I will not rely for vegi food the staff tried to help but still no option
6 of is but huge suite, could have easily held 8. Lots of good advice from concierge..and there was constant cleaning and upkeep everywhere. The hotel is a little out dated but beautifully and lovingly kept. It was like the staff loved working there.
I and my husband had a very pleasurable stay at Sandos Cancun. We will definitely visit again. Staff was friendly and polite. Great food and drinks.
This was our 2nd trip here, we love the location and the hotel! The only downfalls were the buffet food isn't the greatest, you have to schedule dinner at the restaurants the day before (but the food there is worth it!) and it was windy so half of the time we were unable to really swim in the ocean. ...
Had never stayed at a Fiesta Americana before. Had 3 rooms for a family Christmas week. We couldn’t have been more impressed with the hotel, its incredibly friendly and energetic staff, the pools, the beach and the awesome spa! We plan to return again!!
I recently stayed with my family here and it was very pleased. It was gated and secured, very clean, staff was pleasent, pool was clean and accesible all day, and beach was just down the stairs from the pool area.
Rooms where clean and the staff was fantastic. From check in, to checkout thing could not have gone better. The staff was always trying to help you with anything you may need. Doing more than they need to. I was very impressed with each and every one. They always greet you with a smile and a helping ...
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