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Everything was very good. After reading the reviews I was a little worried but my worries turned into a wonderful week. We enjoyed going to Aqua World for the free non motorized water sports and the Wednesday Cancun Queen boat trip. I don't think many people know about the free stuff.
칸쿤 첫 방문이었는데, 도착하자마자 웰컴드링크에 장미꽃을 받아서 기뻤어요. 일찍 도착해 아직 방이 준비되지 않아서 그동안 점심 먹고 쉬었어요. 직원들은 모두 친절했어요. 투어 예약도 체크아웃할 때 계산 가능했어요. 칸쿤 호텔들은 거의 다 오래됐지만 여기는 낡았다는 느낌은 들지 않았어요. 올 인클루시브는 음식이나 음료가 나쁜 경우가 많다던데, 여기는 음식도 맛있고 와인도 괜찮았어요. 냉장고는 가득했구요. 에어컨도 잘 되고, 욕실 어메니티도 괜찮아요. 만족스러운 휴가였습니다.
Excellent service, food, drinks. Everyone is so friendly. Beautiful well maintained beach and grounds. Rooms are clean and spacious.
Had a great time went there to relax and enjoy myself and I was pampered each and every person there was pleasant at breakfast one morning I said oh I need to get up and get fruit and before I knew it I had a plate at the variety of fruit brought to me and put down in front of me.
Great Stay, but all the credit goes to PEPE in the buffet restaurant! He went above and beyond to make us feel welcomed. We requested him each time we ate there. Great Customer service from him.
great experience in the hotel and a wonderful view from the room. The staff were very nice and helpful. e.g., they called us a cab for the airport.
My first room was beside a staff elevator. The elevator was really loud going up and down. Even can hear it late at night with the door closed. The room is 101. The number 100's floors are close to the sports bar and could be loud with music at night too.
I had an excellent expirience. It is perfect to rest and have fun. The food is delicious.,only the part of drinks the beers are warm and Pina Colada is not good.
free room upgrade to villa after complaining about hard bed and noise for 6 nights. 11 night stay very relaxing.good weather (not too hot) nice people staying there ,especially everyone's buddy " KFC ''
Offers the basic features for a pleasant stay. There is only one restaurant plus other places for light meals. I think hotel facilities are better in the Riviera Maya area.
The food service was impeccable! The waiters anticipated our every wish and sometimes brought us a treat we were not familiar with as well. They remembered our preferences like we were family! Charming and always a smile. The dining rooms offered different foods. The Asian choices were previously ...
This hotel is off the main strip of higher end and more corportate brand name hotels. Great option if you arent looking for an all inclusive experience. Hotel has a restaurant which had good food. Despite being slightly out of the main strip of hotels it still in close proximity to the main part ...
First off if you plan on staying here, bite the bullet and just upgrade right off the bat. It's not that much more, and you have access to all extra dining and drink and facilities (especially free WiFi which is usually 5 dollars a day per device Im pretty sure) staff was ridiculously awesome! We ...
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