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Very nice hotel; room most comfortable. Staff really obliging and friendly. Breakfast amazing. However, the hotel is not in the centre of Cancun, although buses depart from nearby. There are some shops and restaurants quite close to the hotel. Easy access to the ferry terminal to Isla Mujeres. To ...
good food, good service, multiple bars, multiple restaurants, Waynes Boots was excellent. Employees were very helpful in all aspects of our stay
Everything was very good. After reading the reviews I was a little worried but my worries turned into a wonderful week. We enjoyed going to Aqua World for the free non motorized water sports and the Wednesday Cancun Queen boat trip. I don't think many people know about the free stuff.
This was our 4th trip to Cancun and our 4th stay at Gran Caribe Real. Although the resort was under construction, it didn't take away from us having an awesome stay there. Everybody (including the construction crew) made sure this didn't interfere with any guests stay. All reno's should be completed ...
We chose the Iberostar Cancun because we had such a great experience in Iberostar Punta Cana. The lobby was magnificent, it always smelled so fresh and wonderful! The concierge helped us with dinner reservations and familiarization with the hotel. We arrived early so we went to the restaurant to ...
When we arrived in Cancun we were greeted by the Hotel's transport. A beautiful vehicle with cold towels and water. The SUV had videos showing us what we were in for when we arrived. The transport was a top notch experience. When we arrived at the hotel we were blown away by the massive footprint ...
I've stayed at hundreds of hotels (for business and pleasure) and I have to say that the Hotel Zilara exceeds every expectation. The staff, the rooms, the pool, the restaurants and the nightly events they host are all absolutely first class. If you're looking for a place to stay in Cancun, you can't ...
Amazing! LA staff was so friendly and helpful! Can’t wait to go back. Everyone goes above and beyond to make your stay the best!
Nice hotel but do NOT leave your window open. The humidity will come in and leave your entire room in a river of water. The staff was nice but I would not recommend the massage I was supposed to get a stress relieve massage and end up being more painful than I thought. I still cannot move my wrist ...
Great view, near the beach, bar at the beach. Great structure at the beach and at the hotel. Everything that we looking for. It was amazing!!
Amazing hotel!!! Staff was always helpful and extremely friendly. Any questions we’ve had they answered us right then and there, no time wasted.
We booked this hotel after an unfortunate AirBnB experience. The resort was amazing. It had multiple pools and jacuzzi's, restaurants, and almost anything else you might need. The room itself exceeded expectations and had a full furnished mini kitchen and even a whirlpool tub in the room as well ...
My first room was beside a staff elevator. The elevator was really loud going up and down. Even can hear it late at night with the door closed. The room is 101. The number 100's floors are close to the sports bar and could be loud with music at night too.
It's my first time to cancun.The staff in the hotel is really nice and friendly. The restaurant in here is really dilicious and price is good. It's very good for family to stay here.
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