Ratings based on 432 Verified Reviews

3.4 out of 5
69% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 5, 2017
I had a good stay overall considering that is a one star hotel for an economical rate. Breakfast at the hotel restaurant sucks... Better go somewhere else nearby. The hotel is well located with easy access to public transportation should you want to not use a car.
Comment from Hotel Management
Aug 26, 2017 by departamento de reservas, Hotel Management
Hola good Morning Thank you for your coments
4 out of 5
by Estela

Amazing stay

Posted Jul 11, 2017 on Hotels
It was great no complaints we wanted to enjoy the pool more but we were so busy wandering the local areas evreything was so close and beautiful view from the outdoor terrace
3 out of 5
by A verified traveler

Posted Jul 9, 2017
The staff wasn't very friendly and the pool was dirty. Not really close to anything
Comment from Hotel Management
Aug 26, 2017 by reservas, Hotel Management
thank you for your coments
3 out of 5
by A verified traveler

Cheap and close to the beach

Posted Jun 28, 2017
Cons: AC and Wifi
Location: Close to the beach and some restaurants
I chose this because of the cheap price and close to the beach (10-mins walk). However, the hotel doesn't have wifi in the room which was super inconvenient and the AC couldn't be turned off.
Comment from Hotel Management
Jun 29, 2017 by luis manuel, Hotel Management
Thank you for your coments we take this for own to give bether service to our guests
4 out of 5
Recommended
for Everyone
by A verified traveler from L.A.

Comfortable

Posted Apr 7, 2017 on Orbitz
Pretty basic hotel. No wifi in room. No ATM. But other than that nice and clean and it was in the hotel zone so that made it easy to catch a taxi or bus.
3 out of 5
by A verified traveler from Puerto Rico

It's ok for a budget hotel

Posted Mar 27, 2017
It's ok for a budget hotel, if you are looking for something cheap this is one of many. Be warned first: Positive: 1. Staff was helpful and polite. 2. Location close to public bus stops. 3. Pools were in good condition. 4. Breakfast is good and cheap. 5. Spectacular view of Cancun on top floors, balcony 6. Clean room 7. AC on each room Negative 1. Additional guest at your hotel might pay a fee to visit you 2. Cleanliness, Bathroom stank, maybe drainage odor from shower?. Shower floor was not leveled, it might be water stuck at corners, towel had a lipstick spot, previously used? 3. Elevator is in desperate need of an upgrade, floor indicator at elevator don't work. Some buttons had to be push hard for elevator to get the order. 4. no internet in rooms. 5. Bad quality channels/ cheap tv few English channels. they need to invest in infrastructure apart from that if you are going to be on tours all day and need a place to crash this is an option.
3 out of 5
by Cynthia

Older needs updating but great for the price

Posted Mar 15, 2017 on Hotels
Service was great, hotel is old and only sketchy WiFi in lobby none in room. Great hotel for the price. Restaurant is mediocre at best. Pool area is kept very nice and even though they don't use the outside bar by the pool area (has swings instead of chairs) its a great place to chill out at night with friends
3 out of 5
by Andrew

Posted Jan 28, 2017 on Hotels
This place is good for a budget travel. Cleanliness was ok; but, the rooms and building was aging. The common area behind the hotel was nice. Nothing in walking distance for food.
1 out of 5
by Jessica

This traveler left a rating score only Posted Jan 20, 2017 on Hotels
5 out of 5
by A verified traveler

Good location

Posted Jan 16, 2017 on Hotels
Room had an excellent view of beach from one side and lagoon/pool on other side from 8th floor. Really breathtaking views. No wifi in room is a big big negative