Ratings based on 670 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from philadelphia pa

I would not recommend this hotel to anyone

Posted Apr 12, 2018
One of the workers came in my room and stole all of my money out of my wallet the first day i was there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
The hotel was very clean, was greeted very nicley and even got a free upgrade to a larger room with a view. It was walking distance to everything the restaurants, clubs beaches. It is a very good price for its location. The beach on the other hand was not very nice as the nearby hotels. But overall I was very happy with my stay.
Comment from Hotel Management
Apr 7, 2018 by GM, Hotel Management
I would like to thank you for your feedback. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice great view

Posted Mar 30, 2018
Hotel was clean staff helpful and professional I thought the pool area was better than surrounding hotels. The restaurant out back the papaya was fantastic
Comment from Hotel Management
Apr 2, 2018 by GM, Hotel Management
I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Hotel and location

Posted Mar 27, 2018
Everyone was really helpful making the process of check and out easy. We were help with getting a speedy taxi. Everything was great
Comment from Hotel Management
Apr 2, 2018 by GM, Hotel Management
I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2018
Total package. Beautiful hotel and excellent and friendly staff.
Comment from Hotel Management
Mar 24, 2018 by GM, Hotel Management
I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2018
Amazing !!! I liked this hotel and loved the location because it was a walking distance to other amazing places. The front desk was very helpful when it came to solving guest problems, even those that did not involve them. In general, the stay was enjoyable!!
Comment from Hotel Management
Mar 24, 2018 by GM, Hotel Management
I would like to thank you for taking the time to share your experience. We are glad to know that our service and location made more pleasant your last vacations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice view

Posted Mar 14, 2018
Staff really nice hotel super clean room service 💯 the service pool are clean and the staff really friendly
Comment from Hotel Management
Mar 17, 2018 by GM, Hotel Management
It has been very pleasant to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 9, 2018
This place had everything I needed, very convenient to everywhere I decided to go, the staff very friendly, I would definitely would come back here again!!!!
Comment from Hotel Management
Mar 9, 2018 by GM, Hotel Management
I would like to thank you for taking the time to share your experience. We are glad to know that our services fulfilled your expectations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2018
The entire stay was excellent !!! David at the front desk was very professional. Beautiful Room and view of ocean with balcony.
Comment from Hotel Management
Mar 9, 2018 by GM, Hotel Management
We appreciate you taking the time to share your feedback. We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun
4 out of 5
Recommended
for Everyone
by A verified traveler

Great beach with amazing sunsets

Posted Mar 9, 2018
Beautiful beach great swimming with a little beginner snorkeling right in front of hotel. Plenty of room for everybody beachside. Good food nearby and grocery store just up the street. Quiet hotel... shuts down by 10 which was a plus for us.
Comment from Hotel Management
Mar 9, 2018 by GM, Hotel Management
I would like to thank you for taking the time to share your experience. We are glad to know that our service, facilities and concept made more pleasant your last vacations. We look forward to having the opportunity of serving you again. General Management Fiesta Americana Villas Cancun