Ratings based on 1,471 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Alabama

Posted Jun 16, 2018
Very convenient
5 out of 5
by A verified traveler

Posted Jun 3, 2018
The beds where too small and noisy, pillows not to comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2018
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2018
5 out of 5
by A verified traveler

Posted May 23, 2018
Hotel staff goes above and beyond to make your vacation memorable and special. I will definitely return no issues or concerns . Amazing hotel very elegant and feels historic.
5 out of 5
by A verified traveler

Posted May 21, 2018
Beautiful hotel. Loved the pool. Staff was excellent. We had a wonderful time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2018
Hotel staff and hotel was great! Quiet and peaceful. And always ready to serve and help
5 out of 5
by A verified traveler

Posted May 12, 2018
Very nice hotel & best beach location
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Amazing !!

Posted May 11, 2018
We were at JW Marriott for five days and it was our second time in cancun and it was the best holiday we had. I highly recommend this hotel !
5 out of 5
by A verified traveler

Posted May 7, 2018
This hotel is excellent. The staff are some of the best you will encounter, the food is great, the location is awesome and the facilities are top notch.