Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas

Reviews of Best Western Corte Madera Inn

2.5 out of 5
Best Western Corte Madera Inn
56 Madera Blvd, Corte Madera, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1005 reviews" "
Rating 8 - Good. 335 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

NORMAN, Oxnard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the pickup truck that parked in the saved area for handicapped parking space that prevented me from getting into my pickup.
Stayed 2 nights in Apr 2024
Response from Gary on Apr 19, 2024
Thank you for choosing The Best Western Corte Madera Inn. We appreciate your feedback and are so happy to hear that you enjoyed your time with us. We apologize if another guest wasn't courteous in how they parked their vehicle. Please let our front desk staff know and we can call the guest in question and ask them to move their vehicle. Thank you for your business and we hope you will stay with us again in the near future.

8/10 Good

Joellee

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location away from the city and near shopping. Room was ok. Bed too soft. Some carpet beetles and spiders in room.
Stayed 4 nights in Mar 2024
Response from Gary on Apr 19, 2024
Thank you for choosing The Best Western Corte Madera Inn. We appreciate your time in providing us feedback on your recent stay. On behalf of the entire staff, please accept our apologies for the issues you experienced. We have an extensive pest control program, however, as an exterior entry property, it can be difficult keeping insects out of the room. I have shared your comments with our pest control team and rest assured they will be addressed. All of our beds have medium firm mattresses. We have bed boards available for those that find them too soft. Thank you for your business and we hope that you will choose to return should your travels bring you back to the area.

10/10 Excellent

matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch all around!
Stayed 1 night in Mar 2024
Response from Gary on Apr 19, 2024
Thank you for staying at The Best Western Corte Madera Inn. We appreciate the time you took to leave us a review and could not be happier to hear that you enjoyed your time on property. Feedback like yours keeps the team energized and motivated to continue to provide the best service possible. I will be sure to share it with the team. Thank you for your business and we hope to see you again in the near future.

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed one of the biggest hotel pools I have ever seen! The wing we stayed in was a bit on the older side which was fine but it had an old smell. The breakfast was amazing! The staff were super helpful and friendly!
Stayed 1 night in Apr 2024
Response from Gary on Apr 19, 2024
Thank you for choosing The Best Western Corte Madera Inn. We appreciate your feedback and are blown away by the positive review. I will be sure to share your comments with the team. Thank you for your business and we hope to see you poolside in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Noce
Stayed 1 night in Apr 2024

6/10 Okay

Bruce

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property offered great breakfast, staff was helpful. Rooms are incredibly old and oudated
Stayed 3 nights in Apr 2024
Response from Gary on Apr 10, 2024
Thank you for choosing to stay with us. We appreciate your feedback and are so happy to hear our staff and breakfast service left a positive impression. Please accept our apologies if your room did not meet your expectations. We are an older property, however, we spend an enormous amount of time, energy, and money maintaining the property to our standards. We hope you will give us another chance to provide you with a great stay.

10/10 Excellent

LINDA

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All 2Q bedrooms face freeway but the motel has done an excellent job to double insulate the sliding glass door to the balcony to reduce noise. But you can still hear it. Room was large and comfortable. Breakfast was good but could have been hotter, especially the coffee urns. Large outdoor mall with plenty of restaurants and shopping across the street. Clean and safe.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Gary on Apr 8, 2024
Thank you for choosing The Best Western Corte Madera Inn. We appreciate your feedback and are thrilled to hear that you enjoyed your time at the hotel. I will be sure to share you comments with the rest of the team. Thank you for your business and we hope to see you again sometime soon.

10/10 Excellent

ED, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Front desk staff and clean well maintained property!!!
Stayed 2 nights in Mar 2024
Response from Gary on Mar 28, 2024
Thank you for choosing The Best Western Corte Madera Inn. We appreciate the 5 star review and are thrilled to hear that you enjoyed your time with us. Our team works tirelessly to ensure that each guest has a clean and comfortable stay combined with great service. I will be sure to share your comments with the staff to keep them motivated. Thank you for your business and we hope to see you again in the near future.

4/10 Poor

Nicholas

Stayed 1 night in Mar 2024
Response from Gary on Apr 2, 2024
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apology for not exceeding your expectations. Your feedback is important to us and we will use it to improve our product and services going forward. Please feel free to reach out to us at any time should you want to discuss your stay in more detail. Thanks again for your business and we hope that you will give us another chance to provide you with a great stay.

10/10 Excellent

Samantha, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, welcoming, and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Deborrah

Stayed 1 night in Feb 2024
Response from Gary on Mar 27, 2024
Thank you for choosing the Best Western Corte Madera Inn. We appreciate your feedback and are so happy to hear that you enjoyed your time with us. The staff works tirelessly to ensure each and every guest has a clean and comfortable stay. Feedback like yours keeps them motivated to continue to provide the best experiences for our guests. Thank you for your business and we hope to see you again in the near future.

10/10 Excellent

Ledi, San Jose

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel and will definitely come back. Great location lots of dining and shopping, easy access to the freeway which is another plus.
Stayed 1 night in Feb 2024
Response from Gary on Feb 14, 2024
Thank you for choosing The Best Western Corte Madera Inn. We are delighted to hear that you enjoyed your time with us. We are centrally located in Marin County with easy access to San Francisco and Wine Country. Additionally, we are within walking distance of three shopping centers with a variety of stores and restaurants. We appreciate your feedback and look forward to your next stay with us.

8/10 Good

Juan, Corte Madera

Liked: Cleanliness, staff & service, property conditions & facilities
Good Best Western
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed here for a week with our dog while our apartment was being painted. We had to extend our stay several times and the staff was very helpful and friendly. The room was clean and comfortable and we made good use of the hot tub during our stay. There is some noise from the highway but the hotel itself was very quiet. Plus, it's only about 15 minutes from SF and across the street from the mall so it's super convenient.
Stayed 2 nights in Jan 2024

8/10 Good

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff are friendly and helpful. Breakfast is above average for this level of hotel. Rooms aren't bad at all. The biggest problem is the stairs. It had rained a lot before we arrived, and though there is a strip of friction tape on most of the stairs, they are risky for even the able bodied guest to trust. Fix this, and my rating would rise to four or five stars.

8/10 Good

mark

No lotion or extra coffee in room - otherwise nice
Stayed 2 nights in Jan 2024

8/10 Good

Wendell S

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Stayed 1 night in Jan 2024

8/10 Good

Betty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this Best Western many times over the years. They use to bring fresh muffins to our room which were excellent then they changed to full breakfast. Now nothing what happened?
Stayed 1 night in Jan 2024

8/10 Good

Genesis

Stayed 5 nights in Jan 2024

10/10 Excellent

Maryna, Seattle

Stayed 1 night in Jan 2024

6/10 Okay

Doris

Room stank of air freshener. Took hours to clear out a bit.
Stayed 1 night in Jan 2024
Response from Gary on Jan 12, 2024
Thank you for staying with us. On behalf of the entire staff, please accept our apology that the room did not smell fresh and clean. Our cleaning products are lightly scented to keep from being overwhelming. I will be sure to share your feedback with the staff to ensure we are using the appropriate cleaners in the correct amount. Thank you for the feedback and we hope you will give us another chance to provide you with a great stay.

6/10 Okay

christine, nevada city

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it was in need of a way overdue remodel and upgrading, both the rooms as well as the entire property. i have never stayed at a BW that was this run down and would not choose to stay here again!
Stayed 2 nights in Jan 2024
Response from Gary on Jan 11, 2024
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apology for the poor experience. We are in the process of obtaining all the necessary permits for complete hotel renovation. We hope to have a plan in place in the coming months. In the meantime, we are committed to maintaining the hotel at a high level and ensuring that our guests enjoy a clean and comfortable stay. Thank you for your business and we hope that you will give us another chance to provide you with a great stay.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service
Its a totally quiet place and quite huge og a property. Since I am a swimmer, I wouldve like to have been closer to the pool. Definitely got my exercise! Was disappointed because the website said heated pool and 2 spas. The pool was not heated and the one spa that I saw, was very broken, for a while-it looked like. The rooms were nice and the pool is huge and amazing. There was a small workout room. ALL of the workers were very nice and courteous. The breakfast was great with alot of options. The people in the cafeteria were very nice and kept the place nice and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

russell, cambria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and efficient
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars IF hot tub worked
Almost 5 star stay! Location was right off the freeway and close to our destination. Room was standard, bed was comfy but the pillows sucked. Bathroom was clean but we killed 3 large spiders. The biggest issue was there were 2 hot tubs advertised, both were not in working order so that was super disappointing. Weird that the front desk person wasn't even aware as he told me hot tub closes at 10 pm, my friends and I walked down in our bikinis to find it drained and wrapped in caution tape. I called the front desk back in our room to make them aware. The most redeeming quality of this place is the free breakfast. It was lovely waking up every morning to a meal. And the staff were always so friendly and pleasant.
Stayed 3 nights in Nov 2023
Response from Gary on Jan 11, 2024
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apology that the hot tub was out of order. It has been repaired and is back in service. Thank you for your kind words about our breakfast service. We are delighted that we were able to help you start your day off right. Thank you for your feedback and we hope that you will choose to return should your travels bring you back to the area.

10/10 Excellent

Zihang

Stayed 1 night in Dec 2023

8/10 Good

Shuh-Yow, Belvedere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent staffs.
Stayed 7 nights in Nov 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Marin County about once a month for work and I always try to stay at the Best Western Corte Madera. Clean, comfortable and convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfortable. The heater unit was very quiet. The shower and bathroom amenities were excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

kenneth

Stayed 4 nights in Nov 2023

10/10 Excellent

Damaris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved both the fireplace and jetted tub... the room was comfortable and set up really well specially. Breakfast options were pretty good, food was decent, but not great. Didn't get to visit the gym, but would definitely come back and stay in the same type of suite again. Staff was friendly, bed was comfortable and there was a parking space right in front of my door. Overall, positive experience and close to the freeway to get to different locations in Marin quickly. Thank You!
Stayed 2 nights in Nov 2023

10/10 Excellent

Alejandra Chavez

Stayed 1 night in Nov 2023

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed this hotel! I was surprised at how nice it was even though it is so affordable by today’s standards. I liked the balcony that came with the room, breakfast was amazing, nice property with a heated pool and functional hot tub. Nice location.
Stayed 2 nights in Nov 2023
Response from Gary on Nov 14, 2023
Thank you for choosing The Best Western Corte Madera Inn. We are so happy to hear that you enjoyed your time on property with us. Please note our pool will be open until the end of November and will reopen on the first of March. We have transitioned to all reusable flatware and china for our breakfast service as well. We hope to come back soon and stay with us again.

10/10 Excellent

Siri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ericka

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot away from San Francisco craziness
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel!
Great place! Convenient to Freeway, heated large pool, terrific attitude by all staff, ample and diverse breakfast included, large rooms, etc.
Stayed 2 nights in Oct 2023
Response from Gary on Nov 2, 2023
Thank you for choosing The Best Western Corte Madera Inn. We appreciate your feedback and are so happy to hear that you enjoyed many of the hotel amenities. Our dedicated staff members work tirelessly to ensure that each or our guests has a great experience. I will be sure to share your comments with the team. Thank you for your business and we hope to see you again sometime soon.

4/10 Poor

Kevin

Traveled with partner
Disliked: Property conditions & facilities
The process for connecting to the internet was not possible. Their setup for doing so does not seem be properly provided.
Stayed 1 night in Oct 2023
Response from Gary on Oct 25, 2023
Thank you for choosing to stay with us. On behalf of the entire staff, please accept our apologies for the poor experience connecting to the WIFI system. We understand that fast, reliable internet service is a must have and we fell short of delivering that to you. I have shared your comments with our IT team so that they can investigate further and ensure it does not happen to guests in the future. Thank you for taking the time to share your feedback and we hope you will give us another chance to provide you with a great stay.

6/10 Okay

Ron

Traveled with partner
Liked: Staff & service
The motion detection thermostat is the dumbest thing i have ever encountered. It was always to hot
Stayed 4 nights in Oct 2023

10/10 Excellent

Mary, Sacramento

Business traveler, Traveled with partner
Liked: Amenities
Room was clean and loved the skylights in the room! I asked the front desk for 2 wine glasses and coffee mugs and they were unable to provide them, so that was kind of strange that they didn’t have glasses and mugs, only paper and plastic cups.
Stayed 1 night in Oct 2023