Clean, spacious room near lots of dining/shopping
Posted Oct 7, 2016
After Diana's friendly, quick check-in, she helpfully printed directions to requested nearby eating & shopping venues. We were more than pleased to see our 5th floor room was clean, spacious & offered the quiet that we'd requested when booking. We explored the wide variety of venues at nearby Victoria Gardens Mall, then dined and returned to a much-needed night's rest in a comfy king bed. The complimentary breakfast next morning was also a nice surprise, offering fresh fruit & juices/milk, hot & cold cereals, scrambled eggs, sausage, potatoes, a waffle-maker & toaster and several coffee options. That staff warranted & received a tip!
Comment from Hotel Management
Oct 8, 2016 by Frank Fales, Hotel Management
Thank you for the amazing review! We are very happy you enjoyed your stay with us! I will congratulate Diana on a job well done! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Operations and Sales manager
BEST WESTERN Plus Heritage Inn Rancho Cucamonga/Ontario