Ratings based on 329 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Good hotell with beautiful grounds.Posted Jul 7, 2017
Pros: The grounds, room and adult pool
Cons: The food not up to standards of 5 star hotel. Breakfast buffet disaster. Do it right or dont do at all
The hotel and rooms are excellent with very comfortable beds. The entire staff was very service oriented and very friendly. Valet to pool attendants were all outstanding.
for Everyoneby A verified traveler from P
Beautiful propertyPosted Jun 25, 2017
Wonderful property with great families. Unfortunately the food at Amaya was literally not edible. We complained to the front desk but not much was done. The meal was expensive and nobody in our party managed to have more than a couple of bites
by A verified traveler from San Francisco
Great hotelPosted Jun 9, 2017
Amazing hotel with great staff. I highly recommend this hotel.
for Everyoneby A verified traveler from NM
Deficits for handicapped; excellent staffPosted Apr 20, 2017
Pros: The staff.
Cons: See above. I think they need to have an expert on handicapped issues come to go through the entire hotel and make recommendations.
Location: We were visiting family and used Lyft to go back and forth to San Diego. Their service was perfect.
We stayed 6 nights. The staff is marvelous: they cannot do enough for you and are there instantly when you call. The housekeeping staff does not always leave complete supplies in the bathroom, but they readily supply them when called. When I asked the housekeeper directly, she was more careful with the items that we needed. The facility is not well-thought out for anyone with mobility issues. EG: no telephones or benches in the hallways or at elevators; no exterior benches of any kind at Club M. The reason the latter is important is that the distance to the restaurant is too far for mobility impaired to walk, which means taking a cart. To return, the cart is summoned and then there is no place outside to wait. We found the food very good, though the service is slow everywhere. If you want a prompt breakfast, order room service. I was interested that I ordered the same item twice at Club M (sweet potato puree soup) and got two entirely different renditions of the recipe. The caesar salad has remarkably excellent anchovies! Another issue: for a person with vision issues: the elevator neither chimes nor announces the floors. The website says that the Relaxation Pool is heated; I do not think that this is so. The staff said it was 81 degrees, but I debate that - it seemed just plain cold to me. Because of the aforementioned mobility issues, I require a heated pool and was disappointed and unable to use the pool. The spa was fine,though.
for Everyoneby A verified traveler from London
Nice hotel, beautiful grounds.Posted Apr 17, 2017
Pros: The setting and gardens.
Cons: Rooms felt a bit cramped.
Lovely hotel set in a beautiful neighbourhood. Staff were friendly and helpful, rooms were very clean. Fitness and spa looked good, but didn't have the opportunity to use them.
by A verified traveler
Hotel with beautiful groundsPosted Apr 9, 2017
Pros: Great Italian restaurant
Cons: Parking is either $35 a night (ridiculous) or self-parking which is purposely designed to be a significant walk. I won't stay again due to this.
A resort like environment with well designed gardens and facilities.
for Everyoneby A verified traveler from Santa Monica, CA
Hillside EstatePosted Apr 7, 2017
The Fairmont Del Mar is absolutely beautiful. My boyfriend brought me there for my birthday, and I was very pleased. The grounds are amazing as well as their rooms. You really feel like you are on a five star vacation. Every detail was perfect.
by A verified traveler
Posted Mar 18, 2017 on Hotels
Posted Mar 14, 2017 on Hotels
Everything was absolutely amazing. We will definetely return.
Great experiencePosted Mar 14, 2017 on Hotels
We had a nice stay, room was lovely, restaurant was great, good food and great service. I also hosted a baby shower in their restaurant -- they were very accommodating, professional and all are guests were thoroughly impressed. Hopefully next time we stay there, it will be for more than just one night!