Ratings based on 619 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect.

Posted Apr 11, 2017
Pros: see above
Cons: A wider arrange of fruit
My stay at the Luxx was unexpected, a last minute booking. It popped up on expedia and the charming pictures called to me. My expectations were exceeded especially because the rate was so reasonable. The sweet foyer, super kind staff, amazingly beautiful room that was not only clean but styled first class all the way. Slate floors, comfy bed, and warm lighting. The bathroom products were top notch, no tiny generic hand and hair soaps here! The location downtown added the feel of being at ease. A recommended locally sourced restaurant only one block away served as a perfect place to unwind before a great night's sleep. Thank you! I will stay here again as a preference.
Comment from Hotel Management
Apr 11, 2017 by Jose Front Desk, Hotel Management
Thank you so much for your recent stay and for your feed back, we are truly happy to know you enjoyed our lovely hotel. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 4, 2017
Loved this hotel! Great location, beautiful clean room, great staff
Comment from Hotel Management
Apr 11, 2017 by Jose Front Desk, Hotel Management
Thank you I.s. for your feedback and your recent stay. We try our best to make you stay as enjoyable as possible and we are thrilled to know that have. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin TX

Lux near the Plaza in Santa Fe

Posted Mar 19, 2017
Pros: Location and value. Cleanliness and access. Staff. Nespresso coffee. Room was luxurious.
Cons: I'm not coming up with an improvement.
Location: The art galleries, restaurants, coffee/chocolatiers, the Plaza, are all nearby. It's in a great location for tourists.
There was an exterior door, to an gated walkway to the street, allowing us to avoid the lobby when coming and going. NICE! The door lock was electronic, no key card... NICE. I want this in every hotel in which I stay! The lobby has a Nespresso coffee maker - excellent coffee! I now want one at home! The staff was superb. The Luxx is within 10 minutes walk of EVERYTHING downtown, around the Plaza in Santa Fe. It's within 15 minutes of the Cross, Ft Marcy park and walking trail.
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it!, and we are looking forward to your return, Best, Luxx Hotel Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice hotel close to the historic plaza.

Posted Mar 15, 2017
You could walk to all the major history and art museums. Decent priced eating places also within walking distance. Across the street from the public library which was a boon to a reader such as myself.
Comment from Hotel Management
Mar 31, 2017 by Luxx Hotel Care Team., Hotel Management
Joe Thank you so much for your valued feedback , I look forward to your return. Luxx Hotel Care Team.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, close to the plaza

Posted Mar 6, 2017
While the hotel was cute, the layout was a little confusing. The carpet in the room we were in could have used an update but the shower head was great! The hotel staff was very helpful and courteous.
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it!, and we are looking forward to your return, Best, Luxx Hotel Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago. area

Great location.

Posted Feb 27, 2017
The hotel staff was fantastic. This is a great little hotel close to everything that you will need whiles staying in Santa Fe
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it!, and we are looking forward to your return, Best, Luxx Hotel Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Gorgeous hotel with great location & amazing staff

Posted Feb 15, 2017
The hotel is located downtown and is in walking distance to the plaza and plenty of shops and restaurants. The rooms are very well decorated and comfortable. The staff was super friendly and helpful, especially Louie. He brought me a dog bed and bowl with treats for my dog and gave me great of advice on where to go in town. Such a good experience, my parents are going to stay here again during peak season.
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it! Looking forward to your return, Best, Luxx Hotel Care Team
4 out of 5
by A verified traveler

Great Location but Noisy Rooms

Posted Jan 23, 2017 on Hotels
Luxx Boutique has a great location, just a short walk from the heart of Santa Fe full of restaurants and amazing shopping. The rooms are very comfortable, although small. Toiletries are spa-inspired and soothing with a lovely lavender fragrance. The front desk is not staffed 24-hours, so plan accordingly. Rooms are also quite noisy, both from other guests and the streets outside, so would not recommend for light sleepers.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
We appreciate your valued input, We are puzzled about the street noise you were concerned about, Our hotel rooms do not face any street. Wondering if you are mixing us up with another property . But anyhow, we do hope you return, Thank you, Luxx Hotel Care Team.
5 out of 5
by Scott

Posted Jan 20, 2017 on Hotels
Neat concept well executed. Parking garage just next door for nominal fee with in/out privileges. Short walk to Santa Fe square. Will return.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thank you so much for your VALUED input, We hope to see you again in the near future. Luxx Hotel Care Team
5 out of 5
by Zane

Posted Jan 18, 2017 on Hotels
An excellent place ..within vicinity of Santa Fe..
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Zane, Thank you so much for your valued input, We appreciate you taking the time to let us know how we are doing . It will be great to see you once again in the future. Best, Luxx Hotel Care Team